Hi Siva,
this is not confirmed by Braze or any documentation, but I'm pretty confident in why this is happening
When you have an A/B test or an experiment path, Braze uses probability to sort users into variants. It essentially flips a coin for every user
The less coin flips (users) you have, the higher the margin for error is.
For example, if you flip a coin 10 times, you are very likely to get outcomes like 7 heads / 3 tails, 6/4... which is far from the expected 50/50 split.
But if you flip a coin 10,000 times, you will get an outcome like 5,032/4,968 which is much closer to the 50/50 split.
This is a calculation for different audience sizes:
Users - Margin of error
50 - 13.9%
100 - 9.8%
500 - 4.4%
1000 - 3.1%
10,000 - 1.0%
- This is expected and happens in all tools that do any kind of A/B Testing
- The more users you have in your canvas, the more even the split will be
- The less variants you have, you'll get a more even split faster
- Using multiple canvases will not help, you'll get the same problem
In simple terms, a solution is to wait until you have at at least around 500 users per variant in your case.
Best,
Denis