Forum Discussion
Strategy to Identify Duplicate Profiles
We needed to identify and merge duplicate Braze profiles (same email, different user IDs) across our entire user base. We evaluated two solutions. Solution 1: Identify duplicate profiles via /users/...
Hi kethiri​,
Have you explored Merge duplicates feature on the braze dashboard? There is also an option to generate the list of all duplicates present in the workspace. There is also an option to automate this process i.e., finding the duplicates and merging them using preconfigured rules. Find more information here : https://www.braze.com/docs/user_guide/engagement_tools/segments/user_profiles/duplicate_users/#step-1-go-to-manage-audience.
Hope this helps!
