Forum Discussion
Multiple profiles with the same email address
Can anyone clarify when email addresses get de-duped? I have an Abandoned Cart canvas that is triggered off a change in custom attribute. Multiple profiles with the same email address are receiving ...
Hello sabrinaavila10
What is the logic to update the customer attribute of a profile? Are you using email as an identifier to update the profile? If yes, then you will have to change it to something else which is unique to a profile something like external_id
