Forum Discussion
Inflated metrics on email performance dashboard
I consistently see inflated engagement metrics throughout our account (unique open rate, delivery rate, etc). Any context on why this may be? Here's an example from yesterday:
Thanks so much for flagging this! We’re going to take a look at things on our end to confirm everything is tracking correctly. If we notice anything unusual, we’ll follow up with any updates. We’re also going to connect with your account managers to follow up.
