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(Guidelines) Experience in creating reports and insights for campaigns, and sharing results with stakeholders Working towards own and shared KPIs e.g. Open rate, conversion rate, Uplift, etc. Working proficiency and communication skills in verbal and written English. You might have Experience in CRM and marketing of FMCG Experience and certifications in Braze. 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Duties include monitoring & troubleshooting/debugging any issues that arise with existing automated communications & potentially building & launching some new canvases. I will provide documentation, go over our existing flows and do a proper handoff to prepare you for the remaining weeks of solo work. You will have access to slack and email so as to coordinate with other cross-functional team members as needed. Technical skill set should include: - Experience building & launching action-based canvases in Braze - Using Postman to test and perform QA of personalized liquid-heavy templates - Solid experience leveraging liquid, connected content, content blocks, etc., to personalize messages - Experience leveraging data visualization tools (we use Looker) to monitor engagement metrics is a plus - Experience querying data warehouses & having worked with data segmentation tools (Hightouch & Segment) is a plus   Comment with any contact info if interested! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1118","kudosSumWeight":1,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:2205":{"__typename":"Conversation","id":"conversation:2205","topic":{"__typename":"TkbTopicMessage","uid":2205},"lastPostingActivityTime":"2023-11-20T07:11:54.901-08:00","solved":false},"User:user:2507":{"__typename":"User","uid":2507,"login":"Scully_Wan","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.braze.com/t5/s/arxkc89723/m_assets/avatars/default/avatar-1.svg?time=1721758365000"},"id":"user:2507"},"TkbTopicMessage:message:2205":{"__typename":"TkbTopicMessage","subject":"Lifecycle contractor (remote) - US based Fintech","conversation":{"__ref":"Conversation:conversation:2205"},"id":"message:2205","revisionNum":1,"uid":2205,"depth":0,"board":{"__ref":"Tkb:board:jobsboard"},"author":{"__ref":"User:user:2507"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":"","introduction":"","metrics":{"__typename":"MessageMetrics","views":1323},"postTime":"2023-11-15T06:42:59.812-08:00","lastPublishTime":"2023-11-15T06:42:59.812-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Location: Remote (preferred timezone: US)   Description: We are looking for an lifecycle contractor to join our expanding team: Email Campaign Development: As an Email Marketing Contractor, your primary role will be to develop and execute engaging email campaigns and canvases using the Braze platform. You'll be responsible for execute emails according to the approved copy/design that resonate with our target audience. Campaign Monitoring: Keep a close eye on the performance of your email campaigns. Track open rates, click-through rates, conversion rates, and other key metrics.  Results Reporting: Prepare detailed reports on campaign and canvas results. You'll need to analyze the data, extract insights, and provide recommendations for improvement. Your insights will guide our decision-making process for future email marketing endeavors. CRM Health Enhancement: Part of your role will be to ensure the health of our Customer Relationship Management (CRM) system. Identify and rectify data inconsistencies, duplicate entries, and any other issues that may affect the accuracy of our customer data. A well-oiled CRM is essential for effective email marketing. Requirements: Proven experience in email marketing, preferably using the Braze platform. Proficiency in data analysis to interpret campaign results. Excellent attention to detail to maintain CRM health. Familiarity with email marketing best practices, including CAN-SPAM and GDPR regulations. Ability to work independently and meet deadlines. Salary Range (Optional) Negotiable. Open to hourly or monthly retainer  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1624","kudosSumWeight":3,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:1935":{"__typename":"Conversation","id":"conversation:1935","topic":{"__typename":"TkbTopicMessage","uid":1935},"lastPostingActivityTime":"2023-10-19T07:36:26.853-07:00","solved":false},"User:user:1819":{"__typename":"User","uid":1819,"login":"csfernandez74","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.braze.com/t5/s/arxkc89723/images/dS0xODE5LTg3N2kyQTRCMzRBMzEzQzM5QTJF"},"id":"user:1819"},"TkbTopicMessage:message:1935":{"__typename":"TkbTopicMessage","subject":"Contractor for advanced building in Braze - Quizlet","conversation":{"__ref":"Conversation:conversation:1935"},"id":"message:1935","revisionNum":1,"uid":1935,"depth":0,"board":{"__ref":"Tkb:board:jobsboard"},"author":{"__ref":"User:user:1819"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":"","introduction":"","metrics":{"__typename":"MessageMetrics","views":1279},"postTime":"2023-10-17T06:50:34.322-07:00","lastPublishTime":"2023-10-17T06:50:34.322-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Location: Remote   Description: I'm looking for a technical contractor who is advanced at building in Braze- specifically with liquid logic and complex campaign set up. We need someone who can jump in and learn quickly while we are one team member down due to parental leave.    Salary Range (Optional)   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"331","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:1392":{"__typename":"Conversation","id":"conversation:1392","topic":{"__typename":"TkbTopicMessage","uid":1392},"lastPostingActivityTime":"2023-07-28T07:05:02.105-07:00","solved":false},"User:user:1812":{"__typename":"User","uid":1812,"login":"irina_sohanpal","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.braze.com/t5/s/arxkc89723/m_assets/avatars/default/avatar-0.svg?time=1721758322000"},"id":"user:1812"},"TkbTopicMessage:message:1392":{"__typename":"TkbTopicMessage","subject":"CRM Automation Manager","conversation":{"__ref":"Conversation:conversation:1392"},"id":"message:1392","revisionNum":1,"uid":1392,"depth":0,"board":{"__ref":"Tkb:board:jobsboard"},"author":{"__ref":"User:user:1812"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" The primary purpose of this role is to support the Senior CRM Technology Manager to ensure that Domino’s maximises the value it extracts from its considerable investment in marketing technology through CRM. ","introduction":"","metrics":{"__typename":"MessageMetrics","views":944},"postTime":"2023-07-28T07:05:02.105-07:00","lastPublishTime":"2023-07-28T07:05:02.105-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Location: Milton Keynes/Hybrid   Description: The CRM Automation Manager will work closely with our external technology partners and our internal marketing stakeholders to drive forward the capabilities available to and exploited by the business. This will range from understanding the Braze development roadmap and selling it internally through to developing new communication capabilities that can be exploited by the CRM team. Additionally, the CRM Technology team are the subject matter experts across all of our technical platforms supporting the broader CRM team to deliver marketing activities where necessary. Main Responsibilities CRM Technology and Data Strategy: Support the Senior CRM Technology Manager to: Deliver the strategic CRM technology roadmap to drive retention through a step-change in personalisation and targeting of our communications. Define technology and data-driven solutions to deliver business requirements Keep Domino’s at the cutting edge of CRM technology changes, being an advocate for innovation both trialing and implementing new technical capabilities. Implement 3rd party solutions to deliver increase capability, efficiency and effectiveness for our CRM marketing. CRM System and Data Management: Monitor and manage campaign deliverability. Monitor data quality and implement processes for data cleansing and enrichment. Ensure compliance with data privacy regulations, such as GDPR. Troubleshoot and resolve technical issues related to the CRM system. Identify opportunities to continuously improve processes, systems and templates that CRM team members use for data management and automated marketing. Accountability Deliver the automation strategy in line with the over-arching CRM and business strategies Create and execute automated CRM campaigns Ensure Domino’s are using the best CRM technology available (within budget and contractual restrictions) and it is being used to it’s optimum, ensuring Domino’s remains ahead of the curve in automated lifecycle marketing campaigns. Accountable for the implementation and management of CRM technology Work collaboratively with the rest of the CRM team and a variety of teams including but not exclusively Digital Marketing, Digital Product, S&I, DWH and BI Knowledge Skills & Experience Proven experience using multi-channel CRM engagement technology (Braze highly desirable) At least 4 years’ experience in a technical CRM role Experience creating personalised user journeys and lifecycle automations desirable Experience working with in-the-moment personalisation technology such as Movable Ink desirable Technical understanding of broadcast solutions, deliverability etc Be adept in CRM reporting, data extraction and analysis. Can pull together Case Studies, Pre campaign forecasts and post campaign evaluations. Hands-on, organised, and detail-oriented while not losing sight of the big picture Work collaboratively with the rest of the CRM team and a variety of teams including but not exclusively Digital Marketing, Digital Product, S&I, DWH and BI Obsessed with improving the experience of our users. Good understanding of how SDKs and APIs work. A challenger mindset to help us evolve our ways of working. Click here to apply. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"3297","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:2157":{"__typename":"Conversation","id":"conversation:2157","topic":{"__typename":"TkbTopicMessage","uid":2157},"lastPostingActivityTime":"2023-11-08T11:59:15.308-08:00","solved":false},"User:user:2487":{"__typename":"User","uid":2487,"login":"TME_goalsetter","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.braze.com/t5/s/arxkc89723/m_assets/avatars/default/avatar-5.svg?time=1721758518000"},"id":"user:2487"},"TkbTopicMessage:message:2157":{"__typename":"TkbTopicMessage","subject":"Part Time - Braze Specialist","conversation":{"__ref":"Conversation:conversation:2157"},"id":"message:2157","revisionNum":1,"uid":2157,"depth":0,"board":{"__ref":"Tkb:board:jobsboard"},"author":{"__ref":"User:user:2487"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" Lead  Lifecyle Marketing for exciting FinTech Startup! ","introduction":"","metrics":{"__typename":"MessageMetrics","views":779},"postTime":"2023-11-08T11:59:15.308-08:00","lastPublishTime":"2023-11-08T11:59:15.308-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Location: REMOTE -- US, Central America, and South America   Description:  Goalsetter is seeking a certified Braze specialist who can build out and manage our platform.  Goalsetter is a family banking and investment platform that is mobile app based. We are looking for someone part-time, who can commit to 20-30 hours per week. They will fully work remotely, from their own device, but will be required to complete our onboarding and security process.  The Braze Specialist creates the most efficient strategies to communicate with our customers to drive onboarding and retention metrics. They are responsible for building out parallel campaigns for our different partners and building new channels.  There is a potential to go full-time in 2024.    Salary Range: $30-45/ hour   (w/ Braze certification)   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"866","kudosSumWeight":4,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:2648":{"__typename":"Conversation","id":"conversation:2648","topic":{"__typename":"TkbTopicMessage","uid":2648},"lastPostingActivityTime":"2024-02-01T16:00:58.141-08:00","solved":false},"User:user:67":{"__typename":"User","uid":67,"login":"chrisyim","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://media.licdn.com/dms/image/C4E03AQFXcEWZ-Ei4sA/profile-displayphoto-shrink_100_100/0/1606818887504?e=1712188800&v=beta&t=jV8qnWHo8WHoZFWvz0o44P7IGZFrphdfxHWGSNc6Sw4"},"id":"user:67"},"TkbTopicMessage:message:2648":{"__typename":"TkbTopicMessage","subject":"Junior CRM Specialist (Freelance)","conversation":{"__ref":"Conversation:conversation:2648"},"id":"message:2648","revisionNum":1,"uid":2648,"depth":0,"board":{"__ref":"Tkb:board:jobsboard"},"author":{"__ref":"User:user:67"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" Looking for a remote freelance Braze QA specialist working in a US timezone! ","introduction":"","metrics":{"__typename":"MessageMetrics","views":645},"postTime":"2024-02-01T10:16:09.299-08:00","lastPublishTime":"2024-02-01T10:16:09.299-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Location: Remote but working in US-timezone for our US-based client Pre-requisites: Experience with Braze US-based (or similar timezone). Tasks to be covered: QA of Braze canvas setups, ensuring all CRM communications deployed work as expected. Period: Starting availability ASAP - until end of June (5 months) ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"329","kudosSumWeight":2,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:1993":{"__typename":"Conversation","id":"conversation:1993","topic":{"__typename":"TkbTopicMessage","uid":1993},"lastPostingActivityTime":"2023-10-25T06:50:04.516-07:00","solved":false},"User:user:2419":{"__typename":"User","uid":2419,"login":"hali01","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.braze.com/t5/s/arxkc89723/m_assets/avatars/default/avatar-1.svg?time=1721758365000"},"id":"user:2419"},"TkbTopicMessage:message:1993":{"__typename":"TkbTopicMessage","subject":"Lifecycle Marketing Specialist","conversation":{"__ref":"Conversation:conversation:1993"},"id":"message:1993","revisionNum":1,"uid":1993,"depth":0,"board":{"__ref":"Tkb:board:jobsboard"},"author":{"__ref":"User:user:2419"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" Oxygen is looking for a Braze end user expert to help collaborate with the Marketing team and drive revenue across a variety of marketing channels. ","introduction":"","metrics":{"__typename":"MessageMetrics","views":622},"postTime":"2023-10-24T07:47:48.460-07:00","lastPublishTime":"2023-10-24T07:47:48.460-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Location: Remote/Hybrid    Description:  We are looking for a Braze end user expert to help collaborate with the Marketing team and drive revenue across a variety of marketing channels. Your substantial expertise, with over 3 years in Braze and lifecycle marketing, is crucial for enhancing and optimizing email, push, and SMS communications, significantly contributing to the alignment of intricate campaigns and journeys with essential business goals for Oxygen. You will act with a customer-centric approach, helping to curate customer feedback insights and map the behaviors needed to deepen product usage, increase retention, and strengthen the end user experience What You'll Do Using your Braze lifecycle management expertise you will support the team to plan, build and manage high performing messaging campaigns across multiple channels (email, push, in-app), including audience selection, trigger qualification, segmentation, setup, send out and campaign analysis; Collaborate directly with teams to gather campaign requirements, identify opportunities for optimization and deliver campaigns and journeys to meet provided business requirements. Design simple and complex multi-channel journeys in Iterable, including Experiments and conditional splits, using data in API event payloads and user profile attributes. Ensure all campaign business requirements are documented and translated into technical requirements. You will carefully monitor individual campaign performance, adjusting and adapting as needed and collecting insights to optimize future campaign activity; Using your segmentation tactics knowledge, you will support the team to develop target groups and communication concepts for marketing automation; QA campaign builds/journeys to ensure development output meets campaign requirements. Code and QA emails within existing email templates, leveraging Braze canvas and liquid logic to ensure campaigns are future-proof and can be personalized. Together with relevant stakeholders you will compile, consolidate and systematically maintain customer data. Collaborate with technical resources to QA API event segments, outbound webhooks, and provide guidance as necessary. Post launch validation of campaign send counts and performance. Provide insights and subject matter expertise. About You 3+ years of experience in lifecycle marketing or campaign execution. Applicants without direct experience creating and deploying email or SMS will not be considered. Direct experience building journeys with a modern marketing automation platform, preferably Braze. Direct experience coding HTML/CSS for email, including using Litmus or EoA to test and troubleshoot cross-platform compatibility for mobile, dark mode, etc. Ability to set-up A/B tests and advanced segments to provide spec and troubleshooting. Working knowledge of API events and webhooks. Working knowledge of lifecycle marketing best practices.   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"2984","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:2748":{"__typename":"Conversation","id":"conversation:2748","topic":{"__typename":"TkbTopicMessage","uid":2748},"lastPostingActivityTime":"2024-02-20T12:33:22.882-08:00","solved":false},"User:user:2953":{"__typename":"User","uid":2953,"login":"RagnarokInc","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.braze.com/t5/s/arxkc89723/m_assets/avatars/default/avatar-4.svg?time=1721758479000"},"id":"user:2953"},"TkbTopicMessage:message:2748":{"__typename":"TkbTopicMessage","subject":"Technical Consultant at Ragnarok, Inc.","conversation":{"__ref":"Conversation:conversation:2748"},"id":"message:2748","revisionNum":3,"uid":2748,"depth":0,"board":{"__ref":"Tkb:board:jobsboard"},"author":{"__ref":"User:user:2953"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":"","introduction":"","metrics":{"__typename":"MessageMetrics","views":591},"postTime":"2024-02-15T08:11:54.175-08:00","lastPublishTime":"2024-02-20T12:33:22.882-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Ragnarok is a rapidly expanding full-service agency with teams across the globe.  As a marketing and technical consulting agency rolled into one, we bridge the gap between creative, marketing, and technology. We specialize in cross-channel content strategy, creation, distribution (email, paid social, push, SMS, web, video), and MarTech implementations. We work with a wide variety of clients, ranging in size from companies like YETI, Upside, and Nutrafol to established marquee brands like A+E Networks, Afterpay, and Stanley Black & Decker. We are looking to bring on a full-time Technical Consultant. The ideal candidate should have a particular strength in Customer Data Platforms and invested in growing their skills and experience within the MarTech space. As a Technical Consultant, you will be expected to lead implementations across growth marketing platforms including Braze, Iterable, Segment, mParticle, OneSignal, Mixpanel, and Klaviyo. This involves developing a complete understanding of how each platform works to learn the nuances of integration. This is a full-time, fully remote position, and is client-facing. Responsibilities: Lead projects and consistently communicate project deliverables with clients and internal teams Consult with customers on their marketing use case in order to advise on the set-up and execution of their program in the platform Guide a MarTech platform implementation from beginning to end, leading the documentation/planning process, while effectively managing all Ragnarok deliverables and communications with the client  Recognize opportunities and solutions to key business challenges through technology and provide guidance on getting more value out of current tools Provide support on marketing analytics and reporting, as needed The ideal candidate: Has superior written skills, epic organization, email etiquette, and communication skills Is a people person. Has a good attitude, friendly, and thrives in a team environment Is a self-starter and motivated Has platform experience with Segment, Braze, Iterable, Klaviyo, or other email MarTech platforms Understands multi/omni channel transactional and marketing messaging Has familiarity with JSON or SQL Has the ability to clearly articulate/present technical topics to a non-technical audience Minimum requirements to be considered: 2+ years of experience in client or key stakeholder interaction 2+ years of software implementation support experience 5+ years of work experience in a corporate setting Experience with the following (or similar) platforms: Iterable, Braze, Sailthru, Cordial, Klaviyo, Mailchimp, Responsys, Cheetahmail, Simondata, or Salesforce Marketing Cloud Experience with cross-functional teams including engineers, executives, and stakeholders Benefits include: A diverse, inclusive, and fun team Unlimited vacation and sick days Medical, Vision, and Dental benefits Family leave coverage 401K with matching contributions Long-term disability insurance Short-term disability insurance   Salary Range: $100,000-$120,000 per year   Please follow this link to apply or contact me directly at connie@ragnaroknyc.com   Ragnarok, Inc. is an equal-opportunity employer. We do not discriminate and all employment decisions at Ragnarok are based on current business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition and history, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, past or present military service, veteran status, or any other status protected under federal, state, or local law. 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