Intelligent Channel - Best Use
Dear Braze community, I wanted to reach out to you as one of my clients is requesting the use of the Intelligence Channel filter in their programs to test this functionality. I understand that the purpose of this feature is to evaluate which channel is more effective and select the ideal channel on a user-by-user basis. Therefore, I wonder if this filter is best used in omnichannel canvases/campaigns or steps that involve more than one channel. Additionally, I would appreciate any insights or experiences with this filter in the following scenarios: What’s the benefit of adding the Intelligent Channel is Email filter? Maybe increase reachout to users based on their subscription preferences? From the example above. Will the filter exclude users with low email engagement and higher engagement in other channels? Does this filter work best with users who are subscribed to more than one channel? Does this filter work best when a message step involves more than one channel or omnichannel canvases? I appreciate any ideas on the above, Thanks Braze Community.New Braze YouTube Resource!!
Hey everyone! I'm excited to share that my team at Covalent Marketing (a trusted Braze consulting and services company), has just launched a series of new YouTube videos... Braze Bites. These resources cover essential topics and practical use cases for Braze users at all levels, in quick digestible videos. Check them out, and let us know if you find any of the videos helpful—or if there are other topics you’d like to see us cover! https://www.youtube.com/@CovalentMarketingAccessing a recent event with Liquid in a scheduled message?
I know that I can access the event properties with Liquid if I use the event to trigger the message. But is it possible to get the most recent event by name, and then use the properties of the event using Liquid in a scheduled message that isn't triggered by the event?API Triggered Event Push Reporting
Hi all, My team is currently facing a reporting challenge. We are sending push via an API triggered event through a canvas. Users can re-enter this canvas multiple times per day and the out of the box reporting only provides us with an aggregate canvas reporting so we are unable to see conversions and data based on each triggered event. Example: Our content team triggers breaking news from CMS directly to a pre-configured canvas. The push targets a specific canvas ID which is used for all breaking news notifications. This occurs multiple times per day. User Story AS A Content Manager, I WANT to see reporting on each push message, SO THAT I can understand push performance Is it possible to see reporting of each triggered event so that we can see how these individual push message are performing? So far we have found a dispatch ID. Are we heading in the right direction? Cheers, EthanPush Preferences
Does Braze offer a 1st-party solution to allow end users to selectively enable/disable push notifications by some kind of category? For example, a user may want to opt out of marketing push notifications but still receive shopping cart reminders or new content notifications? Or is there a recommended approach to delivering this kind of functionality to mobile users?Push Primer In App request not working
Hi! Context: As goal, we want to update the user profile, subscribing the user to push notification and after that, request permission in the user mobile/device to allow receive push notifications; How are we trying this? I'm currently using the appboyBridge to make some updates in the user profile, etc. After updating the user profile (subscription), we are triggering the function to request the user permission to display notification its mobile/device. The way we're doing this is by calling appboyBridge.registerAppboyPushMessages() Everything else is working but, when debugging (using "alert" - workaround), the flow is broken when we call the method. Any idea on what's happening?How would you send pushes based on user search activity?
Hi Bonfire! We're trying to implement a new use case for push notifications where we notifyany user who has performed a search on our mobile app when there is a new item that matches their previous searches. We have two main events passing through Braze related to this use case: 1) We emit a custom event when consumers search in our app - let's call the event "Clothing Searched". We pass properties on that event that specify the filters that a consumer included on their search, for example "Size" and "Gender". 2) We emit a custom event when suppliers add new items to our marketplace - let's call the event "New Item Added". We pass properties on that event that specify the attributes of that item that match up with our search filters. Our goal is to send a push notification to the consumer when a supplier adds a new item that matches their previous search. Is there any way to set up a single Canvas (or a Campaign?) that would handle this logic? Ideally we don't have to make multiple segments or canvases as there are quite a few attributes that a search/item could have.
Followed the setup for braze expo notification but the push is not completly working
I just need a bit clarity of the setup steps are for braze-expo push notifs, I started to doubt the setup when I saw another document that you have to generate and register a push token. What I ended up doing is installing expo-notifications generate a token and push it to braze. Is installing braze-expo enough?, is this documentation enough to make it work?https://www.braze.com/docs/developer_guide/platform_integration_guides/react_native/push_notifications/#step-1-complete-the-initial-setup or do I need to do extra steps to make it work?
