Top Automated Campaigns for ecommerce online retailer?
Hi We just joined on Braze and its our first mobile app after 25 years of being online only... Which automated campaign flows would you recommend that we start with as the highest priority flows? This is what we have so far: Abandon Cart Price Drop – Based on products browsed Low Stock Back In Stock Replenishment Campaign Transactional Campaigns – Order Confirmed, Order Shipped, Ordered DeliveredBraze How To's : Ideas welcome!
Hey everyone, To keep it short, what do you think are some key features / scenarios that would be great for "How To" videos for Braze? Was planning to start recording some, but would love to get some more ideas from the community. Here are a few ideas: Liquid - what it is and a few use cases. Promotion Codes - how to set them up and how they work. Campaign / Canvas Analytics - understanding the screen and importance of conversion events. Webhooks - Basic explanation and a complex use case for internal usage. Content Blocks - Beyond the simple usage, creating complex logic. Currents - Why it's so important & how to set them up. Let me know what you think!Communications journey mapping
Hi everyone! I'm starting to work on a communications journey mapping gathering all the different automatic communications sent to our users. Have any of you already done this work? As it's the first time I'm working on this, I'm looking for inspirations, especially on the way to visually present it to have a clear and detailed view. So far, I've found examples of customer journeys, but they weren't specific to the communications sent to the different segments. I would be also very interested to know more about your feedbacks on this type of projects (like do's and don'ts, how you update it after...). Thank you!Braze Tutorial: How To Log Promo Codes As A Custom Attribute
“A friendly reminder that your promo code expires tonight! Please find your old email from 2 weeks ago, and be sure to redeem your promo for 25% off!” 👎🏻 BOO. Let’s change that message to: “A friendly reminder that your promo code expires tonight! Be sure to redeem your code 25FORNOW for 25% off!” https://youtu.be/UIehRuFVo6MRefresh Token in Webhook Campaign
Hi, I'm looking to create a Webhook campaign. For the endpoint I'm using, the access tokens only last several hours. What is the recommended practice to deal with such end point that require the tokens to be refreshed every few hours? I can't find any way to refresh the token in the webhook template form. thank you!Want to add confetti to in-app messages? I've made a video just for you.
Hi all. After a recent break, I'm back on the YouTube train and have a bunch of fun content coming! I've started with one of my favourite topics, adding confetti to everything. I'm a big fan of useful but fun. https://www.youtube.com/watch?v=NOxASIHl1Us Be sure to subscribe while you are there and follow the fun. 😊 Have a great week!B2B & B2C with multiple data sources
I am looking for anyone with a similar use case. We are primarily B2B (our Partners) but we do have some use cases where we also need to communicate B2C (these are not OUR customers but the customers of our Partners). We currently have two separate workspaces for these use cases, but I'd love to see how someone else has this set up.
