Senior CRM Specialist (24 months fixed term contract - convertible/renewable)
At Goodnotes, we believe that every individual holds untapped potential waiting to be unleashed. By reimagining the way we interact with information, we’re merging human creativity with the breakthrough capabilities of AI. Our renewed vision and mission drive us to create the best medium for human and AI collaboration, empowering users to explore new dimensions of productivity, creativity, and learning. Join us on this journey as we transform digital note-taking into an inspiring and innovative experience. Our Values: Dream big —Be visionary, strategic, and open to innovation Build great things —Work in service of our users, always improving and pushing higher Operate as an owner —Take responsibility with bold decision-making and bias for action Win like a sports team —Be trusting and collaborative while empowering others Learn and grow fast —Never stop learning and iterate fast Share our passion —Share ideas and practice enthusiasm and joy Be user obsessed —Empathetic, inquisitive, practical About the team: At Goodnotes, we're on a mission to create the best medium for human and AI collaboration. You will join a talented, distributed Growth Marketing team across Europe and Asia, contributing to user growth and retention for a massive global user base, including our key markets. You will work alongside other marketers, engineers, product managers, designers, and the wider Goodnotes team as a part of the CRM team. About the role: We are looking for a data-driven and strategic CRM Specialist to run global marketing campaigns across dynamic user segments. Also, this role will contribute to and scale our lifecycle marketing programs, particularly in improving user engagement, retention, and monetization across our app ecosystem. This is the role for you, if you’re excited to work on the things listed below: Lifecycle Strategy & Execution: Design, implement, and optimize lifecycle campaigns (onboarding, engagement, conversion, churn prevention, reactivation) under proposal to improve user retention and revenue outcomes, with proven experience to run campaigns end-to-end. Cross-Functional Project Management: Partner closely with Product, Marketing, Design, Data, and Engineering teams to execute campaigns on time and align CRM efforts with broader company initiatives. User Channel Operation: Manage multichannel communications (email, push notifications, in-app messages, and product surfaces) with a clear understanding of each channel’s strengths and performance metrics. Experimentation & Optimization: Develop a testing roadmap, run A/B tests, and continuously optimize campaigns with data insights and performance outcomes. Contribute to conversion journeys and upsell opportunities based on user behavior and subscription funnels. User & Revenue Insights: Analyze CRM performance, user behavior, and revenue trends. Translate insights into actionable strategies and communicate them clearly to stakeholders. The skills you will need to be successful in the above: 5+ years of experience in CRM, including lifecycle marketing, ideally in a subscription-based mobile or web product with a global user base in the millions. Strong understanding of user journey mapping and frameworks across acquisition, engagement, conversion, and retention. Hands-on experience with CRM platforms (e.g., Braze), analytics tools (e.g., Amplitude, Looker), and A/B testing frameworks. Proven experience managing CRM campaigns end-to-end — from strategy and content briefing to launch, analysis, and iteration. Demonstrated ability to collaborate cross-functionally and manage complex timelines with multiple stakeholders. Comfortable working with user and revenue data to inform decisions, with strong data literacy and analytical mindset. Even if you don’t meet all the criteria listed above, we would still love to hear from you! Goodnotes places a lot of value on learning and development and will support your growth if needed. The interview process: An introductory call with someone from our talent acquisition team. They want to hear more about your background, what you are looking for, and why you’d like to join Goodnotes A short take-home assignment to assess your skillset A role-specific call with our CRM specialist to discuss your background and skillset for this role more in detail A call with your hiring manager. This is the person who will be managing you day to day, working on your growth and development with you as well as support you throughout your career at Goodnotes A meet the team call with 2 or 3 GoodPeople you’d be working closely with at Goodnotes What’s in it for you: Meaningful equity in a profitable tech-startup Budget for things like noise-cancelling headphones, setting up your home office, personal development, professional training, and health & wellness Sponsored visits to our Hong Kong or London office every 2 years Company-wide annual offsite Flexible working hours and location Medical insurance for you and your dependents Note: Employment is contingent upon successful completion of background checks, including verification of employment, education, and criminal records.MarTech Business Application Manager
Please apply here. Our marketing teams across OLX connect customers to the most relevant OLX products, personalize the experience, and create relevant and engaging customer communications . MarTech is there to build , scale and enable marketing teams to achieve these goals with a best-of-class MarTech platform which can accelerate progress, and create great customer experiences. This role is a key element to unlock this hidden value of the marketing teams and OLX customers. As a MarTech business application manager, you will collaborate closely with the CRM Marketing team to enhance the current platform. Your focus will be on resolving CRM issues, promoting consistent practices, ensuring products remain robust and scalable, and developing a community that shares CRM knowledge and best practices. As the team explores new possibilities, you will potentially be the application manager for additional tools owned by the team. Your primary responsibilities will include overseeing and enhancing platform health and scalability metrics, adoption rates, and the speed of launching campaigns. Your tasks will involve establishing governance structures for the platform, admining the existing tool and supporting CRM users by introducing best practices and new features from Braze. This role requires a proven history of managing a CRM tool (ideally Braze). You should be good at communicating effectively with both internal and external stakeholders, identifying and resolving issues, questioning existing processes, and swiftly adapting to changes. What You’ll Be Doing Platform Management: Oversee the setup, configuration, and ongoing maintenance of the CRM/Braze platform. User management: Governance and management of roles and rights in the tool including approval flows and onboarding new users. Setting up ways of working and standardisation: Collaborate with marketing teams to help them build the campaigns in Braze in an optimal way. Set up and continue optimizing the way of working with Braze of all the teams and best practice. Monitor email deliverability. Data Management: Manage and ensure the accuracy and integrity of data integrations within the platform. User Support and Training: Provide training and support to internal teams on Braze functionalities. Troubleshoot and resolve platform-related issues. Introduce best practices and Braze product roadmap to the OLX users. Compliance and Security: Ensure compliance with data protection laws and company policies. Implement security best practices within the platform. Owning the partnership and commercial engagement with our partners (like Braze): Govern the commercial entitlements with our vendors. Own the engagement with the vendor including technical issues. What We’re Looking For Experience: 2-3 years Hands-on experience using the CRM platforms like Braze or similar customer engagement tools. Background in digital marketing, customer engagement, or CRM systems. Technical Skills: Understanding of data integration and management processes. Proficiency in Liquid scripting for campaign customization. Knowledge of SQL for querying customer data for CDI (Segment Extensions). Analytical Skills: Strong ability to interpret data and make informed, data-driven decisions. Proficiency with analytics and reporting tools. Communication Skills: Effective communication and interpersonal skills for collaboration with diverse teams. Ability to train and guide users of varying technical expertise. Problem-Solving: Strong problem-solving skills and the capability to troubleshoot technical issues. Why join OLX? At OLX, we invest in ourselves and each other to reach our full potential. We avoid bureaucracy and empower our teams to innovate; with opportunities, training, and leadership behaviors a key focus for all. Our commitment to inclusion ensures we listen to a diverse range of voices when making decisions. And, we combine the spirit and agility of a startup with our global scale and the backing of Prosus, one of the largest consumer internet groups in the world. Diversity, Equity and Inclusion at OLX At OLX, we are committed to creating a diverse, inclusive, and authentic workplace. We strongly encourage people of all races, ethnicities, disabilities, ages, gender identities or expressions, sexual orientations, religions, backgrounds, and experiences to apply. If you are excited about this role, and your past experiences do not align perfectly with every criteria asked for in the job description, we would still like you to apply. You may be just the right candidate for this or other opportunities across the business, and we'd like to hear from you. Sounds interesting? Please apply here. OLX (OLX consists of OLX Global B.V. and its affiliated companies) will handle your personal data with care and will process your personal data to assess your fit for the position you are applying for. You can give your consent (optional) to allow us to store your data for up to 12 months after the application process. So that in case you are not fit for the role at stake we can consider you for other suitable roles. Please refer to our Privacy Statement to find out more about how your application data will be processed.Job Seeker: CRM automation
Hello everyone at the braze Bonfire, As a CRM Team Leader of 4 people since 2022, I have been responsible for building complex automated campaigns using Liquid, creating data pipelines with SQL and Python, and using connected-content and CDI to enhance customer engagement across LatAm. Prior to this, I participated in implementing Braze at my current company, launching our first live campaign in 2020. Beyond my technical expertise, I have strong communication skills in English and am currently learning German. I am highly adaptable and open to relocating to contribute my skills to your team. I would love the opportunity to discuss how my experience aligns with your needs. You can find more details about my background on my LinkedIn profile: https://www.linkedin.com/in/gsatake/. Looking forward to your response. Best regards, Gustavo Satake satakegustavo@gmail.com
Hiring: Email Marketing Strategist @innn.it in Berlin
We are looking for an email marketing strategist to join our campaigns organization innn.it in Berlin! As an email marketing strategist, you develop a sophisticated mailing strategy for our campaigns organization. Your goal: to sustainably engage users and mobilize them for new campaigns. Based on our previous findings, you create a strategy that you continuously develop and optimize. You are the product owner for our mailing program Braze and ensure that we successfully use functions such as automation. Ideally, you already have experience in email marketing or campaigning. Even without previous experience, you may be the right person for the job if you are able to quickly familiarize yourself with topics, are very good with numbers and have a very good technical understanding. The job requires both German and English language skills. All details can be found below and at https://verein.innn.it/jobs/#email
CRM Manager - The Body Coach
Please see the job posting here - https://apply.workable.com/the-body-coach/j/66CD4F0E59/ From the hiring team: "The ideal candidate would be someone with a decent technical background who can work at pace while maintaining strong attention to detail. We work a 4 day week here at The Body Coach and so need someone who's able to self-start and get stuck in. It's a lovely workplace culture and a very exciting time for the business. A huge bonus would be someone who has managed a CRM platform migration before ;)" Please let me know if you are interested!
Available ASAP: CRM/Lifecycle Manager
Hi, I am currently in the market looking for my next CRM/Lifecycle contract role. 10 years' experience across CRM core areas including strategy, lifecycle, automation, segmentation and campaign management. Strategic CRM thinker at heart. Very keen advocate of Braze platform spanning two different roles, including migration & full implementation. My main industry experience is in financial services (+7 years') including trading, investing and banking. Here's my profile: https://www.linkedin.com/in/steven-pearson-666b75101/ And my CRM blog via Substack: https://crmbitesblogbysteven.substack.com/ Get in touch if you're interested to chat: s.pearson@stvp-consulting-ltd.co.uk or call me on +44 (0)7874741991CRM Engineer / CRM Solutions Engineer
We are looking with a CRM Engineer to look after the technical aspects of braze. In your day to day you will be building complex automated campaigns using liquid, create data pipelines using SQL, and interact with APIs. The CRM Solutions team and Braze play a pivotal role within the group, supporting all of our brands: Quidco, MoneySuperMarket and MoneySavingExpert. But there's more: this team is part of the data team at MONY Group, giving you access to best-in-class technology (GCP, DBT, GitHub.. and of course Braze) and a wealth of team expertise. This is a fantastic opportunity to make a real impact by helping households save money, expand your technical skills, and work with an amazing team. Sounds interesting? https://msfg.wd3.myworkdayjobs.com/Careers/job/Manchester/CRM-Solutions-Engineer_REQ-3352
Personalised Marketing Lead
Please apply here: https://evertonfc.wd3.myworkdayjobs.com/Everton-Careers/job/Royal-Liver-Building-Liverpool/Personalisation-Lead_R2244 About the job Who are we: Everton Football Club is one of world sport's most respected and revered names - a by-word for innovation and professionalism during the course of a glittering history that spans three centuries. We are fast approaching a new era in our history and an exciting future at a state-of-the-art new stadium on the banks of the iconic River Mersey. This stadium will be a catalyst for rapid commercial growth becoming a global renowned Sports and Entertainment destination, operating 365 days a year, hosting global performance artists as well as being the home to all our football matches. Attracting fans from all around the world. The Club is committed to delivering excellence both on and off the field. Our values underpin how we behave, how we represent our club in our city and across the world of football, and how we look after one another and our community. They provide a framework for how we work and engage with partners, suppliers and, most importantly, our fans. About the opportunity: We have a unique opportunity for a Personalised Marketing Lead to join our Marketing Team and support the Club’s ambition to enhance fan experience, grow and engage our fanbase and drive commercial revenue growth through effective use of personalisation and marketing automation. As Personalised Marketing Lead you will be working closely with the Senior CRM and Performance Marketing Manager, you will play a key role in defining campaign touchpoints across email, push, SMS, web and app channels to support departmental and Club objectives. In your role you will collaborate with the wider Marketing team as well as other internal and external stakeholders to orchestrate, build and deliver both always-on and standalone campaigns, while analysing and reporting on campaign performance to optimise journeys and maximise efficiency. This a fast-paced role which would suit someone who’s organised, proactive and takes initiative to turn plans into successful campaigns that have a measurable impact on Everton Football Club’s targets and objectives. Who we are looking for; Essentially, we are looking for someone who has a strong understanding of CRM and digital marketing, particularly the principles of lifecycle marketing and how to leverage personalisation. If you have demonstratable experience of delivering highly personalised marketing campaigns to segmented audiences with the ability to give excellent attention to detail and an inquisitive approach then we at Everton Football Club would love to hear from you! This position is a permanent contract, working 35 hours per week with the closing date for this role being Thursday 12th December 2024 The location for this role would be at the Club’s iconic headquarters in the Royal Liver Building in Liverpool, with the opportunity to work flexibly with our Hybrid working approach. There really has never been a better and more exciting time to join Everton Football Club. Everton Family Safer Recruitment Practices The Everton Family is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This role is subject to both evidence and verification of relevant qualifications including proof of eligibility to work in the UK which will be discussed with you if your application is successful. Equity & Inclusion Everton is committed to ensuring everyone is respected, celebrated, and empowered for who they are, regardless of their identity. We welcome applications from people with diverse backgrounds and those from racially diverse communities. We are dedicated to supporting the physical and mental/emotional wellbeing of all our people. Should you have a disability or long-term health condition and require reasonable adjustments to be made to the application/interview/onboarding process, please let us know by contacting the Talent Acquisition Team via email - careers@evertonfc.com To support our pledge to diversify our organisation and through our commitment to the FA’s Football Leadership Diversity Code, Everton welcomes applications from people of all walks of life. As part of our commitment to Disability, Inclusion and Accessibility we are more than happy to make reasonable adjustments to the recruitment process should you require.Opportunity: Braze Specialist/Expert at SkinVision in Amsterdam/Remote
SkinVision is on the lookout for a Braze Specialist/Expert to help us elevate our consumer engagement efforts. We’re looking for someone who can start immediately to assist with a mini-project focused on optimizing our engagement campaigns.
