How do you collaborate on canvases without losing work?
Our team has been facing a challenge with collaborative work in Braze Canvases, and I’d love to hear how others are handling this. We have a large marketing team, and often multiple people need to work on the same Canvas at the same time. The issue is that if two people are editing at once, one person’s save will overwrite the other’s changes - leading to lost work. From what we’ve seen, Braze doesn’t currently support real-time collaboration or provide a notification when someone else is actively editing. We’d love to see: Real-time collaborative editing (similar to tools like Google Docs) Or at least a locking or warning system when a Canvas is in use Has anyone found good workarounds or best practices for this? And Braze team - has this kind of enhancement been discussed before? Thanks in advance for any insights! Best, Kattia
Liquid arrays personalization
Hello everyone I'm trying to implement this liquid code in one of my templates: {% assign combinedResults = canvas_entry_properties.${data}.results | concat: canvas_entry_properties.${data}.featuredResults %} {% assign results = combinedResults | sort: 'totalEstimatedCost.amount' | reverse %} The arrays canvas_entry_properties.${data}.results and canvas_entry_properties.${data}.featuredResults are two arrays that contain a list of offers, with each offer having a name, an ID, and a totalEstimatedCost.amount Using this Liquid code, I want to first create a third array called combinedResults that merges the offers from both canvas_entry_properties.${data}.results and canvas_entry_properties.${data}.featuredResults. Then, I want to sort this combined array so that the offers are displayed in descending order based on totalEstimatedCost.amount, from the highest to the lowest price However, the issue is that the displayed list first shows the two offers from the featuredResults array sorted in ascending order (from the smallest to the largest price), followed by the five offers from the results array sorted in descending order (from the largest to the smallest price). Do any of you know why this could happen? the structure of the original arrays is the same. Thank you in advance!New Braze Support/Get Help Functionality
I went to go log a Support case today but noticed that the Get Help button has been updated to a premium feature where only Designated Support Contacts can access it. I'm having trouble understanding and getting this new functionality to work. Wondering if someone could help: 1. I am currently marked as a Designated Support Contact but when I try to log in to the new portal, I get an error message that tells me to contact my Support Administrator. However, I am the administrator for my company. How do I access this portal? 2. What is the limit on Designated Support Contacts? I am currently the only person checked off as a Designated Support Contact. When I tried to add other people in my company, I was told I had reached my limit. Is the limit 1 person? 3. How do people who are not Designated Support Contacts reach Braze Support?
