How to restrict action based trigger from firing messages on weekends and public holidays
Hello Bonfirerers, Hope you are all doing well. For one of our service-related proactive messaging, I am using a custom event to trigger comms from Braze by sms and push. The event is not real time but is batched from our data lake based on emails that are triggered from a different CRM system the previous day. For example, if emails were sent on Monday the custom event will trigger the braze canvas on a Tuesday. Since they are Action based, I do not see a straightforward way to restrict sending messages on weekends. I could possibly include an additional event property say "email_send_date = Friday" and by filtering for this property I can delay the canvas for 3 days to hold off SMS and Push sends until Monday. Keen to have your thoughts on any alternative solution that you know of/ tried before using Liquid, which I could possibly use to control these sends instead of creating multiple canvases - one for the weekdays and weekend. Also, not sure how to restrict the messages from sending on public holidays. Regards Raj
