Hi!
Just wondered if it is possible to have a video show up in an SMS? I have been sent one from a company, so wondered if it is possible in braze?
Thanks heaps!
-Meg
Hello meg_kerry The message that you received was a RCS message. RCS message is a next generation of messages where you can send multi media files and react to messages like WhatsApp.
I think its on Braze Roadmap to support RCS messaging with those options.
amazing, thanks for coming back on this!
Hi Meg,
This would be possible if your company purchased a MMS number which is great for rich media like pictures and videos. Braze accepts JPEG, GIF, PNG, and VCF files and allows you to attach a single multimedia asset to your MMS message. SMS only supports texts and emojis, but it would be possible to link externally to a video. Let me know if that clears things up!
-Emmett
Makes sense, thanks for that!
