Forum Discussion
Limit users at the Message step level
Hey all, I have a Canvas with 15 message steps for different stores, and I need to cap user entry for each message step. Each step has a different entry limit, and if one store reaches its limit, the...
Hi HariSirigiri1,
This is a really interesting use case. Just like we have Context Variables that work at the user level, it would be incredibly useful if Braze offered something like global context variables or even step-level frequency caps. That kind of capability would solve your scenario cleanly.
A couple of clarifying questions that would help determine what’s possible:
- Are your Canvas entries fixed or variable?
In other words, do you expect a predictable number of users entering the Canvas each day, or does this fluctuate?
- When you say “if one store reaches the limit,” how is that limit defined?
Is it:
- a fixed number of users per store?
- or something dynamic based on external logic?
