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RenzoM's avatar
RenzoM
Influencer
2 years ago
Solved

Custom Attribute with Date not filtering

Hi everyone! We're having issues to use the filters for dates on a Custom Attribute field. We tested this on segments to get the exact calculation, and we get 0 users. We tried with 'more than', 'le...
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  • RenzoM's avatar
    RenzoM
    2 years ago

    Hi DavidO!

    Thanks for your reply! 

    After talking with Braze Technical Support, they found the problem. Looks like the API config wasn't set up correctly. 

    This is the proper code:

    "custom_attribute_with_date": {"$time" : "2024-03-10"}
    After the ' "$time": ' tag, everything goes with the ISO 8601 format, as we said on previous messages.
     
    I hope that this helps anyone else with this issue 😊
RenzoM's avatar
RenzoM
Influencer
2 years ago

Hi LizBordonaro!

Thanks for your reply. I tried populating the field with the format you provided and still doesn't work. With date and time too.

By any chance do you info on how your custom attribute field was configured? Do you use ISO 8601 format?
Thanks!

LizBordonaro's avatar
LizBordonaro
Supporter
2 years ago

You're most welcome!

I can see we're bringing the attribute in as the data type time,  but the format isn't specified in our internal data model.  It does not appear to be in ISO 8601 format.

  • RenzoM's avatar
    RenzoM
    Influencer
    2 years ago

    Oh ok, thank you! We'll see if someone else has gone through this kind of problem while we wait for a technical support reply 🙂