Forum Discussion
Solved
Selection Stuck in "Processing" Status via API
Hello everyone, I’m currently facing an issue when creating a Catalog Selection via the Braze API. The selection is successfully created, but it remains stuck in the "Processing" status and never co...
Do you still have the issue? Usually, updating a catalog or creating a selection gets them stuck in a "processing" state but that's only until you refresh or open the catalog in a new browser tab.
Can you test to see if you're able to reference the selection in templates? Ah, looking at your selection name - you have spaces between the words and you might not be able to reference it. The liquid to initialize the selection will likely break.
Try doing the same thing but replace the spaces with dashes or underscores.
Sry i forgot the picture from Braze
Do you still have the issue? Usually, updating a catalog or creating a selection gets them stuck in a "processing" state but that's only until you refresh or open the catalog in a new browser tab.
Can you test to see if you're able to reference the selection in templates? Ah, looking at your selection name - you have spaces between the words and you might not be able to reference it. The liquid to initialize the selection will likely break.
Try doing the same thing but replace the spaces with dashes or underscores.
