rkrish maybe you could set up a technical canvas with that same criteria that then triggers the Canvas with the Abandoned Cart emails.
E.g.
Technical Canvas:
- "Cart Updated" event as entry criteria
- Canvas set up with Variant 1 only sending everyone to an Action Path. This will, in turn look at:
- Group 1 - did Cart Updated or Purchase within 30mins (or whatever delay makes sense) --> These users are exited
- Group 2 - everyone else (i.e. they abandoned cart) --> send them to Webhook step
- Webhook step which triggers your Canvas with both Abandoned Cart emails - use the canvas/trigger/send endpoint
Then you'll have your Abandoned Cart canvas:
- Set up as API-triggered
- "Purchase" as the conversion event and
- Two Abandon Cart emails with a X and Y duration delay
Then you can use your Abandoned Cart canvas for reporting and isolate data for those who effectively abandoned their cart only. :)
