Forum Discussion

JacobSternberg's avatar
JacobSternberg
Active Member II
6 months ago

Transferring Push Tokens- advice

Hi - We are transferring our push tokens from OneSignal to Braze. I was wondering if anyone here has advice for best practices when moving push notifications. From what we understand, we are forced to ask users to Re-opt in to push notifications, but I was wondering if there's a way to transfer tokens without asking users to re-opt in. Any thoughts?

Mobile App Push
  • AllanHeo's avatar
    AllanHeo
    Strategist
    6 months ago

    Hi Jacob,

    Can you please share where you saw that you are forced to ask users to re-opt-in? I'd love to dig into that deeper! 

    Best,

    Allan

  • Manoj__'s avatar
    Manoj__
    Specialist
    6 months ago

    Hello JacobSternberg  As long as you are using the same APP bundle ID you should be able to use the push token from OneSignal in Braze. Also, I would suggest that once you are moving from OneSignal SDK to Braze SDK don't do any other Major change in the mobile APP.

    Sometimes app upgrades can force FCM and APNs to generate a new device tokens.