Forum Discussion

NickWuzzon's avatar
NickWuzzon
Active Member
2 years ago

Interact with the app while showing custom in app message

Hello,  We are helping a client configuring their In-App-Message for their app. The message is fully designed and functions as expected but while the message is showing users can't interact with th...
In-App Message
  • Max's avatar
    Max
    2 years ago

    Hey NickWuzzon,

    as far as I know, unfortunately not. The custom HTML in-app message opens in a system browser WebView window. This view is overlaid on the whole screen/application. This means that it will block anything underneath it.

    Best,

    Max

Max's avatar
Max
Specialist
2 years ago

Hey NickWuzzon,

as far as I know, unfortunately not. The custom HTML in-app message opens in a system browser WebView window. This view is overlaid on the whole screen/application. This means that it will block anything underneath it.

Best,

Max

  • NickWuzzon's avatar
    NickWuzzon
    Active Member
    2 years ago

    Hey Max, 

    Thank you for clarifying. I was a bit afraid that it would be something like that. 

    Kind regards, 
    Nick Donath

    • DavidO's avatar
      DavidO
      Strategist II
      2 years ago

      Hi NickWuzzon 

      To settle my personal curiosity, could you expand on the use case you were trying to solve where a user interacts with a page while the IAM is displayed? My first guess might be tool tips during onboarding but I'd love to hear what you were thinking.

      Historically, modals and IAM are used to alert a user to an important message, so they often lock the background to pull focus on the message. I tried a few things using custom code but it seems it's a difficult problem to solve. Great question though. 😀

    • Max's avatar
      Max
      Specialist
      2 years ago

      But you can use IAM slider if you want to display anything 😉