Forum Discussion

terbaby's avatar
terbaby
Active Member
2 years ago

Deeplinking to app not working

We've just done a big app release that enables deeplinking for our app for the first time. In tests, the link doesn't work on mobile, while the same link works on other channels, eg Whatsapp. 

Example link: yayem://events

How can we get Braze to recognise this as a link?

Mobile App Push
  • ConorIrvine's avatar
    ConorIrvine
    Specialist
    2 years ago

    Hey terbaby can you give some more information as to how you're currently using this? Is it in an email, push notification? 

  • MaggieBrennan's avatar
    MaggieBrennan
    Community Manager
    2 years ago

    Hey terbaby! I'd recommend submitting a support ticket if you haven't done so already so the team can look into this for you.