Forum Discussion
Sasha
2 years agoPractitioner III
Alias profile management
I am struggling on how to think about managing alias profiles and how we treat them. Specifically around SMS and texting in a keyword. If a phone number is not in the default phone field, a User alia...
AllanHeo
Strategist
Hi Sasha,
Hope you're doing well! Curious; have you found a solution to this use case?
Best,
Allan
Sasha
2 years agoPractitioner III
Hi Allen, I have been off this platform for a bit, so apologies for missing this. We have not found an easy solution. It appears that it will take quite a bit of dev work to handle identity resolution from separate systems and resolving them downstream into other platforms. We have some other priorities but i am sure this will be coming in 2024!
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