Forum Discussion
Follow-up question to this: If we use the expected List-Unsubscriber-Post tags in our headers, what happens in Braze? AKA how does Braze handle the response? I'm looking at Google's example code here:
To set up one-click unsubscribe, include both of these headers in outgoing messages:
- List-Unsubscribe-Post: List-Unsubscribe=One-Click
- List-Unsubscribe: <https://solarmora.com/unsubscribe/example>
When a recipient unsubscribes using one-click, you receive this POST request:
"POST /unsubscribe/example HTTP/1.1
Host: solarmora.com
Content-Type: application/x-www-form-urlencoded
Content-Length: 26
List-Unsubscribe=One-Click"
Hey Cat! Can you clarify the question for me? They should be set to unsubscribed, but our Product team can provide more detail if there's something else you're looking for?
- catmears8 months agoActive Member
Hey!! I suppose I just wanted to ensure that Braze could handle the reply and mark the subscriber as "Unsubscribed" even when not using the OOTB Braze subscription center. Or maybe I should ask - is this functionality already available within Braze? https://www.braze.com/docs/user_guide/administrative/app_settings/email_settings#enable-list-unsubscribe-header
- eperez8 months agoBraze Employee
Hi Cat! Yes, Braze will be supporting the list-unsubscribe header requirements laid out by Gmail/Yahoo by June 2024.
- catmears8 months agoActive Member
I really meant to link t the one-click unsub section of that page FYI. Oops!
- jennifer8 months agoBraze Employee
Hey catmears, this is the Braze Product Team. If you're not using Braze's OOTB unsubscribe/preference center functionality, but your own custom unsubscribe link, then your system will need to process those list-unsubscribe requests and pass the updated subscription state to Braze.
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