Forum Discussion
MaggieBrennan
10 months agoCommunity Manager
Let's hear what the research says about channels in the 2024 CER
aprildmullen, what channels are marketers using the most based on the research?
- aprildmullenBraze Employee
Brands are enhancing their cross-channel user experiences and planning to expand across more channels. Survey respondents are using or planning to use channels like email (45%), mobile and web push (43%), targeted app/web content (41%), and in-app/browser messaging (40%). Surprisingly, messaging apps like WhatsApp and Line lead at 47%. Another emerging channel is paid media powered by first-party data (41%).
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