Forum Discussion

MaggieBrennan

Community Manager

9 months ago

Last question for Rappi during the 2024 CER AMA

Nacho_Fiore are you leveraging messaging apps like WhatsApp, Line, or KakaoTalk in your customer engagement strategy?

2024 Global Customer Engagement Review

MaggieBrennan

Community Manager

9 months ago

Putting in a plug to check out the WhatsApp case study from Rappi 😁 - it might inspire you to think about introducing WhatsApp into your channel strategy.

Forum Discussion

Last question for Rappi during the 2024 CER AMA

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