The community is getting warmer, and June brought a real spark of energy to the Bonfire! The momentum around the 2026 Torchie Awards is heating up too— and if you’ve been asking questions, sharing wins, or helping a fellow marketer, this is your sign to put yourself forward for a Bonfire Community Leader of the Year Nomination.
Nominations have been extended to Friday, July 10 at 11:59pm PT, so there’s still time. This month, we also kicked off our Agent Console & Operator Workshop series, welcomed a wave of great questions, and celebrated the members who make this space what it is. Grab a seat by the fire — here’s what happened in June.
📢 Bonfire Updates
Torchie Award Nominations EXTENDED 🔥The Torchie Awards celebrate the leading brands and marketers building the future of customer engagement — and the deadline has been extended! Submissions are now due Friday, July 10 at 11:59pm PT. There’s still time to nominate yourself or your team using the Customer and Partner award submission forms.
🔜 Coming Soon: Community Summer Canvas ChallengeThe Community Summer Canvas Challenge launches soon! If you’re looking for expert Canvas advice or want to showcase something special you’ve been working on, this will be an exciting Community Challenge you won’t want to miss.
🎓 Braze Learning Updates
Connect With Braze Learning 🎓As a leader in customer engagement, you’re always looking to stay ahead of the curve. Braze Learning has you covered with quick-tip tutorials, use cases & playbooks, certifications and more. Everything you need to connect and level up lives in The Ultimate Guide to Braze Learning.
📈 Popular Discussions in June
How can I export all message step content?
Is there a bulk way to export message step content across multiple Canvases and message steps without using the Canvas endpoint? A practical automation question that clearly resonated with the community.
How do you handle Content Cards & In-App Messages under strict EU consent?
Looking for input from other EU customers — especially those under strict ePrivacy interpretations — on how to architect Content Cards and In-App Messages when Braze is classified as “Marketing” in your CMP (Web SDK loaded via GTM, initialized after Usercentrics consent).
What catalog structures have you tried? What were the pros and cons?
A great crowd-sourcing thread on the optimal catalog structure for managing multi-lingual content — per message, per Canvas, per language, or content type — and what people wish they’d known before they started.
Copy Templates across Workspaces
Is there a way to copy templates between Workspaces? @andym is using the SDK to trigger in-app messages in a Windows application (not mobile) and is looking for approaches that aren’t yet in the docs.
Having issues with Clickdomain SSL Setup – Getting HTTP 400 from r.eu-central-1.awstrack.me
A hands-on troubleshooting thread for a Click domain SSL setup returning an HTTP 400 — exactly the kind of deliverability deep-dive the Bonfire does best.
📆 Coming Up NextThis July we’re taking BrazeAI™ Agent Console & Operator on the road with hands-on, in-person workshops. No technical background required — come with a use case or just curiosity, and build alongside our Solutions Consulting, Product, and Braze Learning teammates.
These sessions are for current Braze customers.
July 8 — Berlin: Agent Console & Operator Workshop (In Person)In person at Braze Berlin. Move from inspiration to implementation in coached build sprints — arrive by 9:30 for the intro session.
July 14 — London: Agent Console & Operator Workshop (In Person)In person at Braze London (Exchange House). Hands-on Agent Console & Operator builds with 1:1 support from Braze PMs, developers, and Solutions Consultants.
July 16 — San Francisco: Agent Console & Operator Workshop (In Person)In person at The Cove by Industrious. Drop in for a focused 30-minute sprint or stay the full morning to work through multiple builds.
July 23 — New York City: Agent Console & Operator Workshop (In Person)In person at Braze NYC (63 Madison Avenue). Walk away with at least one working Agent Console or Operator-driven workflow and clear next steps.
🫱🏾🫲🏽 Share Your ThoughtsWe have one open question waiting for the community’s wisdom — can you help?
Banner – How to swap from Banner A to Banner B
@sm is about to launch banners in their app , but tight deadlines mean the right data isn’t yet on the profile for personalization — so they need two banners and a way to swap between them. The idea: a Canvas that shows Banner A to the “all app users” segment, then removes it to display Banner B. Is this possible, and how would you approach priority when users can withdraw consent after accepting? Jump in and share what’s worked for you!
🏆 June’s ChampionsYour posts, questions, and replies are what make this Community a place where we skill-build and innovate together. Here are June’s top ten posters — thank you for showing up for each other!
@Nirnay 🥇
@marinavogtlvh 🥈
@EmPaulin 🥉
🌟 Best Answer MVP: @Nirnay earned two accepted Best Answers in June — both helping a fellow member figure out how to export message step content. Thank you for sharing the “why” behind the fix!
💡 Question Spark of the Month: @marinavogtlvh asked some of June’s most-viewed questions — from exporting message step content to catalog structures for multi-lingual content. Thank you for the thoughtful, curious questions that got the whole Community talking!
And a big shoutout to our honorable mentions: @YiKwok , @christoph_m , @Arvind1406 , @Manoj__ , @LiamG , @ColleenWoodford , @AndreaT .
Thank you for making time to connect and share here in Bonfire — see you around the fire in July! 🔥
