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Hiring CRM Specialist
At Goodnotes, we believe that every individual holds untapped potential waiting to be unleashed. By reimagining the way we interact with information, we’re merging human creativity with the breakthrough capabilities of AI. Our renewed vision and mission drive us to create the best medium for human and AI collaboration, empowering users to explore new dimensions of productivity, creativity, and learning. Join us on this journey as we transform digital note-taking into an inspiring and innovative experience. Our Values Dream big Be visionary, strategic, and open to innovation Build great things Work in service of our users, always improving and pushing higher Operate as an owner Take responsibility with bold decision-making and bias for action Win like a sports team Be trusting and collaborative while empowering others Learn and grow fast Never stop learning and iterate fast Share our passion Share ideas and practice enthusiasm and joy Be user obsessed Empathetic, inquisitive, practical About the team At Goodnotes, we're on a mission to create the best medium for human and AI collaboration. You will join our Growth Marketing team and focus on executing high-impact B2C CRM campaigns that drive user engagement, retention, and monetization across our global app and web user base. This role combines hands-on campaign execution with strategic collaboration across multiple teams at Goodnotes. You will contribute to campaign planning, experiment design, including A/B testing, and post-campaign analysis, ensuring CRM initiatives are both operationally excellent and strategically impactful within a fast-paced app product environment. About the role We are looking for a CRM Specialist with strong hands-on experience in B2C CRM platforms, including Braze, to execute lifecycle and promotional campaigns across multiple channels. You will work closely with product marketing, growth, design, and analytics teams to ensure high-quality and timely campaign delivery. This is the role for you if you’re excited to work on the things listed below: Execute end-to-end B2C CRM campaigns across multiple channels, including email, push, and in-app messages Set up user journeys and build experiments based on strategic audience segments using behavioral, lifecycle, and subscription data Monitor campaign performance and support reporting with clear insights and recommendations Ensure operational excellence in campaign setup, QA processes, and deployment timelines Collaborate with product, growth, and analytics teams to translate business requirements into executable CRM campaigns The skills you will need to be successful in the above Minimum 3 years of hands-on experience in B2C CRM campaign execution using a CRM or automation platform; Braze experience is required Experience working on app products Strong understanding of segmentation logic and personalization strategies Strong attention to detail and a structured QA mindset Solid experience setting up experiments and analyzing CRM performance metrics such as deliverability, open rate, CTR, and conversion Even if you don’t meet all the criteria listed above, we would still love to hear from you. Goodnotes places a lot of value on learning and development and will support your growth if needed. The interview process An introductory call with someone from our talent acquisition team. They want to hear more about your background, what you are looking for, and why you’d like to join Goodnotes A role-specific call to discuss your background and skillset for this role in more detail A call with your hiring manager to discuss your CRM experience as well as complete a live exercise. This is the person who will manage you day to day, support your growth and development, and partner with you throughout your career at Goodnotes A meet-the-team call with 2 or 3 Goodpeople you’d be working closely with at Goodnotes An AI Literacy interview to gauge your understanding and use of AI tools What’s in it for you Budget for things like noise-cancelling headphones, setting up your home office, personal development, professional training, and health and wellness Sponsored visits to our Hong Kong or London office every 2 years Company-wide annual offsite Flexible working hours and location Medical insurance for you and your dependents Note: Employment is contingent upon successful completion of background checks, including verification of employment, education, and criminal records. By submitting your application, you acknowledge that you have read and understood our Candidate Privacy Notice, which provides important information about the data we collect during the application process. Apply HERE Candidate Privacy Notice
OnyiEkeoku
17 days ago Place The Job Board
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🇩🇪 Speaking CRM - Berlin/Rostock (Germany)
Looking for Junior, Mid-level, or Senior CRM talents based in Berlin or Rostock (Germany). I have some cool opportunities for 2026. German is required (native level). If you’re interested, reach out via LinkedIn: https://www.linkedin.com/in/robert-vaternam/
Robert
2 months ago Place The Job Board
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CRM Executive
About Chemist4U Chemist4U is one of the UK’s largest online pharmacies, making medicines, expert advice, and everyday health essentials easier to access than ever. We’re redefining modern healthcare and helping people “feel better for less.” With a fast-growing, innovative team, we deliver trusted pharmacy care straight to our customers’ doors. Join us and be part of a company that’s transforming healthcare and making a real difference every day. Our purpose The mission Help everyone feel better, sooner Empower everyone to take control of their health by providing world class technology and pharmacy services Our values: Collaboration - Integrity - Positivity - Growth - Customer centricity We simplify processes and medication management by leveraging cutting-edge technology and empowering our team. Whether through seamless online services or expert support, we ensure reliable and hassle-free healthcare so our customers can focus on their well-being. About the role Job type: Permanent Salary: Competitive Working Pattern & Hours: Monday-Friday, 37.5 hours per week Location: Hybrid working model: 3 days per week in the office (Lancashire, WN8) and the remainder working from home We are looking for a motivated CRM Executive to join our team in Skelmersdale, working alongside our CRM Executive and reporting to the CRM Manager. You will play a key role in supporting the planning, delivery, and optimisation of multi-channel CRM campaigns across email, SMS, WhatsApp, push notifications, and in-app messages. Your responsibilities will include coordinating campaign strategies, managing campaign builds and schedules, designing automated customer journeys, and maintaining accurate customer data. You’ll also collaborate with teams across the business to ensure all customer communications are engaging, timely, and compliant. Key Responsibilities As the CRM Executive you will be responsible for the following duties: Support the planning and execution of customer communications across email, SMS/RCS, WhatsApp, push notifications, in-app messages, and content cards Help coordinate the communications calendar and contribute to campaign planning alongside the wider CRM team Build, schedule, test, and optimise campaigns under guidance to ensure accurate delivery and strong performance Assist in the building, scheduling, testing, and optimisation of automated customer journeys, using behavioural triggers and lifecycle milestones Work closely with teams across the business to gather and maintain accurate, up-to-date and compliant content for customer communications Support deliverability best practices, including data hygiene, suppression management, and maintaining compliant contact lists Monitor campaign and journey performance and support testing to help improve conversion and retention. About You The successful CRM Executive will have hands-on experience delivering customer communications via a CRM or email service platform, with exposure to customer lifecycle or triggered campaigns. This role requires clear communication, good organisation, and the ability to manage multiple tasks while working with data and collaborating with others in a fast-paced environment. Qualifications & Experience The ideal CRM Executive will possess the following skills and experience: Some experience using a CRM or email service platform (experience with Braze or similar platforms is desirable but not essential). 1–3 years’ experience in a CRM, email marketing, or digital marketing role, ideally within a B2C e-commerce environment Comfortable working with campaign performance data, with good attention to detail An understanding of data protection, consent, and compliance requirements when sending customer communications Good time management and communication skills, with the ability to manage multiple tasks to deadlines A collaborative mindset and the ability to work effectively within a fast-paced team environment Exposure to customer lifecycle or triggered campaigns Some experience supporting audience segmentation and testing activity (such as A/B tests), or a willingness to learn You’ll also be given dedicated time and access to training on our CRM platform, including Braze’s learning resources, to support your development in the role. Company benefits Working with an NHS-focused organisation means doing work that truly matters, every day, you’ll help make a real, positive impact on the lives of patients across the UK and Ireland. And that’s just the start. We also offer: Discounted gym membership Pension scheme Funded training Enhanced Maternity & Paternity 30 days holiday Health & Wellbeing benefits Staff discount Sick Pay Scheme Blue light card membership is available Free seasonal flu vaccination Regular social events. We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, such as support with your application, interview arrangements, or assessment, please let us know, and we will be happy to help. You can email mailto:careers@chemist4u.com or view the job ad here https://www.linkedin.com/jobs/view/4346805295
kristiancrm
2 months ago Place The Job Board
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CRM Associate at Betr
Betr is looking for a highly motivated CRM Associate to join our team and help drive customer engagement across email, push, and in-app channels.
rvatti
5 months ago Place The Job Board
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Lifecycle Marketing Associate in Denver or NYC
We are seeking an associate for our Lifecycle team at Havenly! Join a team working with fun home brands and growing a best-in-class lifecycle program! https://job-boards.greenhouse.io/havenly/jobs/8162927002
npoulson
6 months ago Place The Job Board
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Hiring: Braze Marketing Specialist (Contract)
Nayya is hiring a Braze Marketing contractor to support our lifecycle marketing efforts through the rest of 2025.
nikhil
6 months ago Place The Job Board
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CRM Manager, Bumper
About the job A Bit About Us...here Please allow us to celebrate our own success for a moment... We've built a customer-centric product that is market-leading, and we are smashing it! We're a multi-award-winning digital payments and insight platform within the automotive industry. We work with over 5,000 automotive retailers, helping drivers to pay for motoring costs, accessories, and other services through a variety of different payment options. Our purpose is to build a solution that gives drivers peace of mind while enhancing customer experience and assisting with dealer profitability. Bumper is a fast-growing payments scale-up, and we’re excited to continue building on our growth, having completed a successful Series B funding round in 2024! Our Head Office is in Sheffield City Centre, with offices also based in London and Turkey. We've also expanded further, bringing retailers in Ireland, Germany, Spain, and the Netherlands on board, with the vision of being the leading automotive payment and insights platform. A Bit About The Role... We're on the lookout for a dynamic and passionate CRM Manager to join Bumper in a full-time hybrid role, based out of our Sheffield or London (Hammersmith) office at least two days a week. In this role, you’ll take the lead on developing and executing CRM strategies that drive customer engagement, loyalty, and retention. You’ll own the end-to-end planning and delivery of CRM and lifecycle marketing campaigns, using data-driven insights to continuously refine our approach and uncover new opportunities for growth. Reporting directly to our Chief Growth Officer, you’ll collaborate with cross-functional teams across Bumper, from Growth and Product to Customer Success Team, to ensure our CRM efforts are aligned, effective, and impactful. Day-to-day Responsibilities Drive customer engagement and increase retention rates. Create campaigns for B2B users to engage and educate them on our payment products, whilst improving B2B activation rates. Collaborate with colleagues in the business to optimise retention flows Create, manage, and optimise marketing campaigns. Create and maintain HTML templates for email marketing campaigns. Monitor and report on the performance of CRM campaigns, providing actionable insights. Analyse CRM data to identify trends, opportunities, and areas for improvement. Implement and manage user segmentation strategies to deliver personalised experiences. Now a Bit About You… Our Growth team is passionate and enthusiastic, and is looking to welcome a CRM Manager to the team with a shared interest in our scale-up journey and the aim to embed Bumper as the leading payments and insight platform. What We Are Looking For In You… We'd love to hear from you if you're a true team player who enjoys trying new ideas, solving problems, and proactively sharing knowledge. If you're eager to collaborate and come up with innovative solutions, we'd love to hear from you! Our ideal candidate has... At least 3 years of experience as a CRM Manager CRM software experience, including using data to drive great customer outcomes Previous use of any major CRM tools. We use Braze and Hubspot at Bumper so experience with those is preferred Understands data and any previous experience in writing SQL is preferred Experience in creating HTML templates with WYSIWYG editors. Ability to use dynamic scripting languages like Liquid and Ampscript to personalise emails. Understands the complete user lifecycle including other marketing channels and products What You'll Get From Us... Competitive Salary Company bonus scheme Private healthcare with Vitality, and Medicash health cash plan We give 26 days holiday + bank holidays, plus volunteer days throughout the year (pro-rated) Tax-saving Salary Sacrifice Pension with Aviva Salary sacrifice Cycle to Work, Octopus Electric Vehicle, and Nursery fee schemes available! For all your well-being and development needs, we give each colleague access to a Wellbeing platform, with an allowance of £250 per year Our Bumper Flex policy for better work/life balance Annual company-wide Bumper Retreat—a few days of fun, collaboration, and mingling (make sure your passport’s in date!) If and when the time comes, we will give 4 months' paid leave to primary carers, and 1 month of paid leave to secondary carers Perks are nice, but we know perks don’t make up the whole package of a great job. By joining our Bumper team, you'll have the opportunity to be an ambassador for our product & brand, and help us to continue on our winning streak! https://bumper-1692709783.teamtailor.com/jobs/6073504-crm-manager
hannahturner
7 months ago Place The Job Board
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