👋 New Braze Consultancy | JSTN Consulting
Justin Williames, founder of JSTN Consulting, brings over a decade of CRM and Lifecycle Marketing expertise — with 6+ years in Braze, foundations in Eloqua and Responsys, and more recent exposure to Iterable — to help SaaS and marketplace businesses supercharge retention. Offering flexible engagement models from light-touch advisory to fully embedded fractional leadership, he specialises in embedding best-in-class CRM practices, particularly for app-driven models, while also bringing strong growth strategy experience across paid social and search.
Braze Development Assistance Needed
Hello Braze Community. We are seeking a contract front-end Braze development resource to help us with a non-native integration with a proprietary wine industry ecommerce solution. Specifically, we are looking for ongoing assistance to enhance our integration, starting with abandoned cart/abandoned browse email delivery across our six wine ecommerce properties. This is project-based, time and materials work. Please email me at mark.gordon@crimsonwinegroup.com if you are interested. Thanks MarkHIRING: Lifecycle Marketing Manager – Strategy + Implementation (Part-time/Remote)
Part-time, Remote | Consumer App Outfit Formulas is a top-ranked personal styling app helping real women simplify their wardrobes - think meal planning, but for your closet. With nearly 8,000 paying subscribers and strong product-market fit, we’re entering a key growth phase, and Braze is at the center of our retention and re-engagement strategy. We’re looking for a Lifecycle Marketing Manager who can fully own Braze strategy and implementation. You’ll build onboarding flows, cancelation journeys, win-back campaigns, and everything in between. This isn’t just a tactical role, we want someone who believes in what we’re doing and is excited to help us scale. RESPONSIBILITIES - Audit and improve our current Braze setup - Create and own our 30/60/90 day lifecycle roadmap - Build and launch campaigns directly in Braze (no handoffs) - Drive onboarding, retention, re-engagement, and habit formation - Use Amplitude + Braze to optimize based on user behavior - Collaborate with product and brand to stay aligned YOU’RE A FIT IF YOU: - Are Braze-fluent and hands-on (certification preferred) - Have experience with consumer apps, DTC, or SaaS - Understand LTV, churn, onboarding conversion, and cancelation logic - Can do both strategy and execution—no silos - Are available part-time (40–60 hours/month, flexible) - Can start ASAP ABOUT OUR VALUES - We are lifelong learners - We are authentic and vulnerable - We lead with kindness - We strive for excellence - We do what we say - We find a way We’re a bootstrapped, profitable company with a big opportunity ahead of us. If you’re someone who thrives in fast-moving environments and cares about real impact, we’d love to connect. DM me or email alison@outfitformulas.com if this sounds like a fit. Referrals are also welcome!
Available ASAP: CRM/Lifecycle Manager
Hi, I am currently in the market looking for my next CRM/Lifecycle contract role. 10 years' experience across CRM core areas including strategy, lifecycle, automation, segmentation and campaign management. Strategic CRM thinker at heart. Very keen advocate of Braze platform spanning two different roles, including migration & full implementation. My main industry experience is in financial services (+7 years') including trading, investing and banking. Here's my profile: https://www.linkedin.com/in/steven-pearson-666b75101/ And my CRM blog via Substack: https://crmbitesblogbysteven.substack.com/ Get in touch if you're interested to chat: s.pearson@stvp-consulting-ltd.co.uk or call me on +44 (0)7874741991
Braze Campaign Developer
Overview Sonos is seeking a skilled Braze Campaign Developer to design, implement, and optimize customer engagement and lifecycle campaigns using the Braze platform. The ideal candidate will have expertise in Braze’s ecosystem, experience in building personalized user experiences, and a strong understanding of customer data integrations. This role is central to enhancing our customer engagement strategies and driving user retention and growth. This is a long-term, full-time contract position. Must be based in the United States. Hourly Rate: $60, but negotiable (upwards) depending on experience. Key Responsibilities Campaign Development & Management Design and build advanced, cross-channel ad-hoc, transactional, and canvas campaigns (with email, push notifications, in-app messages, SMS, etc.). Implement dynamic personalization using Liquid scripting. Collaborate with marketing, product, and data teams to create personalized journeys. Routinely monitor campaign and canvas health. Technical Implementation Collaborate with engineering teams to integrate Braze with internal systems, APIs, and customer databases. Collaborate with engineering teams to ensure seamless data flow between Braze and external platforms such as CDPs, CRMs, and analytics tools. Collaborate with engineering teams to optimize the use of Braze SDKs for enhanced app-based messaging and behavior tracking. Performance Optimization Analyze campaign performance metrics and deliver actionable insights for improvements. Implement A/B testing strategies to continuously improve messaging impact. Ensure high deliverability rates for email and push campaigns. Platform Maintenance Manage Braze settings, integrations, and configurations. Troubleshoot and resolve any issues within the Braze platform. Stay up-to-date with Braze’s latest features and updates to leverage their full potential. Collaboration & Training Work with cross-functional teams to align campaign strategies with broader business goals. Train and support non-technical team members on using Braze effectively. Create campaign implementation documentation in Confluence. Qualifications Required 3+ years of experience working with the Braze platform. Proficiency in HTML, CSS, and Liquid scripting for campaign customization. Experience with APIs and data integrations in Braze. Strong understanding of customer segmentation and journey automation. Familiarity with SDKs and event-based tracking. Preferred Experience with Looker marketing analytics tool. Knowledge of SQL for querying customer data for CDI (Segment Extensions). Familiarity with other MarTech tools (e.g., Segment and Salesforce). Key Competencies Strong problem-solving skills and technical aptitude. Excellent communication and cross-functional collaboration abilities. Attention to detail with a commitment to delivering high-quality work. Ability to manage multiple projects and meet tight deadlines. Mid to large size consumer brand company experience. If you’re passionate about creating customer experiences and have the technical expertise to leverage Braze to its fullest potential, we’d love to hear from you! To Apply Please submit your resume to john-paul.beeghly@sonos.com. (Please allow 1-2 weeks for a reply.)
Seeking new CRM / Lifecycle role
I'm wrappng up my time at my current role and looking for my next challenge. preferably with a company in need of someone with deep Braze experience. I have 15+ years of CRM/ lifecyle/ retention as well as general customer marketing experience, including almost 10! years leveraging Braze (formerly AppBoy) successfully in multiple roles and industries. Comfortable building and mentoring a team, or digging in the weeds myself...and also have a reputation (I hope) as a tech innovator by pioneering new uses of existing technology. My LI profile is below - anyone seeking a marketing leader with Braze experience please review for consideration. I hope to hear from some fellow CRM /Braze practitioners! I'm based in the SF / Bay area, open to both regioanl and remote positions. https://www.linkedin.com/in/charles-condon-830447/Email Designer/Developer (contract with possibility of full-time hire)
About the role ConsumerAffairs is seeking a creative and detail-oriented email designer/developer to work alongside a team of fellow lifecycle marketers to help facilitate a seamless transition of a large email program from Iterable to Braze, and later, build, oversee, and execute our email marketing campaigns. The primary job duty is to rebuild existing Iterable email templates and automations in Braze. The role begins on a contract basis with the possibility of becoming full-time at the contract's conclusion. If hired full-time, this role will craft engaging email content, design visual elements, and drive audience engagement, retention, and conversions through strategic email initiatives. You will be responsible for planning, designing, developing, deploying, and analyzing both ad-hoc email campaigns and automated customer journeys. The ideal candidate thrives in a fast-paced environment and collaborates effectively with cross-functional teams to achieve business goals. Job details Fully remote Must be able to align some working hours with a 9-5 CST US workday 20-30 hours/week $45-$60/hour during contract period, depending on experience. How to apply Email your resume, cover letter, LinkedIn profile, or any other relevant materials to rglanzer@consumeraffairs.com. --- Additional information Minimum Qualifications & Credentials - Bachelor’s degree in Marketing, Graphic Design, or related field Hard/Technical Skills - 3+ years of experience developing and launching emails from major Email Service Providers (ESPs), preferably Braze and/or Iterable - Familiarity with analytics and reporting tools such as Tableau - Proficiency in HTML and CSS for building and modifying responsive email templates - Experience with email design tools like Photoshop, Canva, or similar software - Strong understanding of email best practices, including mobile responsiveness, accessibility, and CAN-SPAM compliance - Comfortable executing all parts of the email development process, from concept to design, development, testing, and deployment Who we are ConsumerAffairs helps consumers make smart buying decisions in moments of need. Every month, millions of consumers turn to our site and tools for help with their considered (often emotional) purchases. We educate them about their options, learn about their specific needs, and connect hundreds of thousands of them directly to brands. These brands use our SaaS tools to manage their reviews and communicate directly with consumers to serve them better. Our employees believe in raising the bar through data-driven innovation, intellectual curiosity, and grit. We have a team-first mentality and manifest wins by putting the team first. Collaboration and teamwork are in our hearts; we believe winning together is the most fun. Above all else, we care. We have servant hearts for our consumers, customers, and colleagues. If you want to be part of a globally diverse team focused on helping people, in an environment where we raise the bar, win as a team, and care above all else—then ConsumerAffairs may be just the place for you!
