Available ASAP: CRM/Lifecycle Manager
Hi, I am currently in the market looking for my next CRM/Lifecycle contract role. 10 years' experience across CRM core areas including strategy, lifecycle, automation, segmentation and campaign management. Strategic CRM thinker at heart. Very keen advocate of Braze platform spanning two different roles, including migration & full implementation. My main industry experience is in financial services (+7 years') including trading, investing and banking. Here's my profile: https://www.linkedin.com/in/steven-pearson-666b75101/ And my CRM blog via Substack: https://crmbitesblogbysteven.substack.com/ Get in touch if you're interested to chat: s.pearson@stvp-consulting-ltd.co.uk or call me on +44 (0)7874741991
Braze Campaign Developer
Overview Sonos is seeking a skilled Braze Campaign Developer to design, implement, and optimize customer engagement and lifecycle campaigns using the Braze platform. The ideal candidate will have expertise in Braze’s ecosystem, experience in building personalized user experiences, and a strong understanding of customer data integrations. This role is central to enhancing our customer engagement strategies and driving user retention and growth. This is a long-term, full-time contract position. Must be based in the United States. Hourly Rate: $60, but negotiable (upwards) depending on experience. Key Responsibilities Campaign Development & Management Design and build advanced, cross-channel ad-hoc, transactional, and canvas campaigns (with email, push notifications, in-app messages, SMS, etc.). Implement dynamic personalization using Liquid scripting. Collaborate with marketing, product, and data teams to create personalized journeys. Routinely monitor campaign and canvas health. Technical Implementation Collaborate with engineering teams to integrate Braze with internal systems, APIs, and customer databases. Collaborate with engineering teams to ensure seamless data flow between Braze and external platforms such as CDPs, CRMs, and analytics tools. Collaborate with engineering teams to optimize the use of Braze SDKs for enhanced app-based messaging and behavior tracking. Performance Optimization Analyze campaign performance metrics and deliver actionable insights for improvements. Implement A/B testing strategies to continuously improve messaging impact. Ensure high deliverability rates for email and push campaigns. Platform Maintenance Manage Braze settings, integrations, and configurations. Troubleshoot and resolve any issues within the Braze platform. Stay up-to-date with Braze’s latest features and updates to leverage their full potential. Collaboration & Training Work with cross-functional teams to align campaign strategies with broader business goals. Train and support non-technical team members on using Braze effectively. Create campaign implementation documentation in Confluence. Qualifications Required 3+ years of experience working with the Braze platform. Proficiency in HTML, CSS, and Liquid scripting for campaign customization. Experience with APIs and data integrations in Braze. Strong understanding of customer segmentation and journey automation. Familiarity with SDKs and event-based tracking. Preferred Experience with Looker marketing analytics tool. Knowledge of SQL for querying customer data for CDI (Segment Extensions). Familiarity with other MarTech tools (e.g., Segment and Salesforce). Key Competencies Strong problem-solving skills and technical aptitude. Excellent communication and cross-functional collaboration abilities. Attention to detail with a commitment to delivering high-quality work. Ability to manage multiple projects and meet tight deadlines. Mid to large size consumer brand company experience. If you’re passionate about creating customer experiences and have the technical expertise to leverage Braze to its fullest potential, we’d love to hear from you! To Apply Please submit your resume to john-paul.beeghly@sonos.com. (Please allow 1-2 weeks for a reply.)
Seeking new CRM / Lifecycle role
I'm wrappng up my time at my current role and looking for my next challenge. preferably with a company in need of someone with deep Braze experience. I have 15+ years of CRM/ lifecyle/ retention as well as general customer marketing experience, including almost 10! years leveraging Braze (formerly AppBoy) successfully in multiple roles and industries. Comfortable building and mentoring a team, or digging in the weeds myself...and also have a reputation (I hope) as a tech innovator by pioneering new uses of existing technology. My LI profile is below - anyone seeking a marketing leader with Braze experience please review for consideration. I hope to hear from some fellow CRM /Braze practitioners! I'm based in the SF / Bay area, open to both regioanl and remote positions. https://www.linkedin.com/in/charles-condon-830447/Email Designer/Developer (contract with possibility of full-time hire)
About the role ConsumerAffairs is seeking a creative and detail-oriented email designer/developer to work alongside a team of fellow lifecycle marketers to help facilitate a seamless transition of a large email program from Iterable to Braze, and later, build, oversee, and execute our email marketing campaigns. The primary job duty is to rebuild existing Iterable email templates and automations in Braze. The role begins on a contract basis with the possibility of becoming full-time at the contract's conclusion. If hired full-time, this role will craft engaging email content, design visual elements, and drive audience engagement, retention, and conversions through strategic email initiatives. You will be responsible for planning, designing, developing, deploying, and analyzing both ad-hoc email campaigns and automated customer journeys. The ideal candidate thrives in a fast-paced environment and collaborates effectively with cross-functional teams to achieve business goals. Job details Fully remote Must be able to align some working hours with a 9-5 CST US workday 20-30 hours/week $45-$60/hour during contract period, depending on experience. How to apply Email your resume, cover letter, LinkedIn profile, or any other relevant materials to rglanzer@consumeraffairs.com. --- Additional information Minimum Qualifications & Credentials - Bachelor’s degree in Marketing, Graphic Design, or related field Hard/Technical Skills - 3+ years of experience developing and launching emails from major Email Service Providers (ESPs), preferably Braze and/or Iterable - Familiarity with analytics and reporting tools such as Tableau - Proficiency in HTML and CSS for building and modifying responsive email templates - Experience with email design tools like Photoshop, Canva, or similar software - Strong understanding of email best practices, including mobile responsiveness, accessibility, and CAN-SPAM compliance - Comfortable executing all parts of the email development process, from concept to design, development, testing, and deployment Who we are ConsumerAffairs helps consumers make smart buying decisions in moments of need. Every month, millions of consumers turn to our site and tools for help with their considered (often emotional) purchases. We educate them about their options, learn about their specific needs, and connect hundreds of thousands of them directly to brands. These brands use our SaaS tools to manage their reviews and communicate directly with consumers to serve them better. Our employees believe in raising the bar through data-driven innovation, intellectual curiosity, and grit. We have a team-first mentality and manifest wins by putting the team first. Collaboration and teamwork are in our hearts; we believe winning together is the most fun. Above all else, we care. We have servant hearts for our consumers, customers, and colleagues. If you want to be part of a globally diverse team focused on helping people, in an environment where we raise the bar, win as a team, and care above all else—then ConsumerAffairs may be just the place for you!
Opportunity: Braze Specialist/Expert at SkinVision in Amsterdam/Remote
SkinVision is on the lookout for a Braze Specialist/Expert to help us elevate our consumer engagement efforts. We’re looking for someone who can start immediately to assist with a mini-project focused on optimizing our engagement campaigns.Email / CRM Manager
We're looking for a short-term (potential to become long term) Email/CRM Manager or Executive to support our digital team with the building, sending, testing and reporting of personalised email campaigns and mobile app communications (push notifications, in-app messages and content cards). The ideal person will have experience in using Braze to build and test campaigns, and will be experienced in using Braze segmentation, canvas set-up, liquid logic and analytics, at a minimum. This role is ideal for a freelance/remote worker who is a great communicator, as a key part of the role will be keeping stakeholders updated on the status and delivery of all campaigns. If interested and for more information, please reply in the thread
Braze Marketing Specialist - Contractor
Stride (remote) is hiring for a dynamic and detail-oriented Braze Specialist (contract role, short-term) to provide leave coverage. The position involves planning and executing our Lifecycle marketing campaigns across email, in-app messaging, content cards, push and SMS. If you have deep experience with the Braze platform, strong QA skills and are comfortable working cross-functionally for design and content creation as well for campaign analysis, we’d love to connect! Learn more and apply here.
Seasonal Digital Production Assistant
This temporary, freelance role will support the e-commerce and digital team with the creation and deployment of omnichannel marketing campaigns and automations, including email, SMS, and web sales promotions for all Crimson Wine Group (CWG) brands. Dates: 9/15/2024-12/31/2024 Rate: $25-$35/hour DOE Working closely with the E-Commerce Digital Production Specialist you will perform the following functions: Key Tasks Using ChatGPT or similar, create draft email copy for each email. Manage tasks in our editorial calendar. Build and deploy marketing and sales campaigns for seasonal sales. Utilizing event triggers and customer attributes, build and deploy canvas automations for all brands. Utilize AB tests to improve KPIs. Manage quality assurance testing and approvals from multiple stakeholders prior to launch. Identify other areas within Braze for workflow and system optimization. Skills/Experience 2+ years of email marketing experience. 1+ years experience on the Braze platform. Location in US time zones a plus. Excellent written and communications skills. Proficiency in copywriting a plus. Please email me at mark.gordon@crimsonwinegroup.com if you are interested.Global CRM Executive (FTC)
We are seeking a highly motivated and results-driven CRM Executive to join our team on a fixed-term contract basis. As CRM Executive at Indeed Flex, you will play a critical role in building and nurturing relationships with our Flexers. You will be responsible for creating and executing CRM campaigns to drive engagement, retention, and growth for both the UK and US. This role is perfect for someone who is passionate about customer experience and has a flair for data-driven marketing. This is a fixed term contract until the 31st of December 2024. Responsibilities & Duties Segment customer data to tailor communication and engagement strategies, ensuring personalized interactions. Create and execute email marketing campaigns, newsletters, and automated workflows. Collaborate with cross-functional teams, including marketing, sales, and product, to ensure alignment and consistency in customer communication. Continuously update and maintain the CRM database to ensure data accuracy and completeness. Identify opportunities for process improvement and system enhancements to streamline CRM operations. Measure and report on the effectiveness of CRM campaigns and initiatives, providing insights and recommendations for improvement. Stay up-to-date with industry trends and best practices in CRM to drive innovation and keep Indeed Flex competitive in the market. Requirements Experience in CRM and email marketing, preferably in a B2B or B2C context. Proficiency with CRM software and marketing automation tools (e.g., Salesforce, HubSpot, Mailchimp, preferably Braze). Strong analytical and data-driven mindset with the ability to translate data into actionable insights. Excellent written and verbal communication skills. Attention to detail and ability to manage multiple tasks simultaneously. Team player with the ability to collaborate effectively with cross-functional teams. Self-motivated and able to work independently. Experience in project management or demonstrated ability to effectively manage projects. Benefits £30,000 to £35,000 salary per annum 25 days holiday (pro rata) Hybrid/Flexible working model (Monday & Friday in London Office) Free lunch in office Cycle to work scheme Pension Private Medical Healthcare Dental Plan Discounted gym membership Day off on your birthday Regular team building events Perkbox - discounts and goodies on some of your favourite brands You’ll fit right in at Indeed Flex if: You’re a great communicator and highly collaborative. We’re best when we all pull in the same direction You don’t mind doing the work, whatever it is - you can see the impact at the end and you’re in it for the long haul Data is your heart and soul - you know you need it to drive you in the right direction You’re proactive and always willing to learn You can navigate the ambiguity and high levels of autonomy in a scale up environment - you know what we’re about and you want to be a part of it Click here to apply.
