Most RecentMost ViewedMost LikesTell us about some brands that are doing cross-channel marketing well right now What are some of the brands doing cross-channel marketing particularly well right now? Let's hear you thoughts on the future of customer engagement What are you most excited about in customer engagement overall? We can't have an AMA without discussing AI - tell us more about how Papa Johns UK is using it How does Papa Johns UK currently use AI to work more efficiently? Tell us about how you've gotten 100s of users of Braze onboarded How have you managed to get 100s of users onboarded to Braze? Any tips for newer customers onboarding? Sharing learnings across Papa Johns UK franchisees How do you help manage sharing learnings across so many Papa Johns UK franchisees for what is working and what is not? Tell us about what you're focused on What is your biggest focus for this year within your overall customer engagement strategy? Are there any new channels you’re hoping to implement or focus on? Tell us about your team structure at Papa Johns UK Can you tell us more about the structure of the team using Braze at Papa Johns UK. What teams do you collaborate with and how do you divide up ownership of Braze? Tell us a bit more about your work creating a Local Marketing Hub Can you tell us a little more about how you created a Local Marketing Hub to enable franchisees to leverage first-party data for local store marketing? Tips for integrating Braze What is your biggest advice to someone who is responsible for integrating Braze for their company? Welcome Kanchan! Let's kick off this AMA Can you tell us a little bit about your role and responsibilities at Papa Johns UK?