At Klarna we are all about simplifying buying and smoooth payments.

Our users like that a lot, and we continue to grow in our effort to become the world’s favorite way to buy online. If you’re triggered by having an impact on how millions of people shop and pay online, you’re exactly the type of person we are looking for. We have secured our banking license and with this comes tons of interesting opportunities to pursue. Our goal is to improve the online buying experience for our consumers and merchants all over the world.

Who you are

We are looking for ambitious people with significant drive!

We need problem solvers, initiative takers, and people that see opportunities and potential to improve. You will play an important role in taking Klarna to the next level - thus, you should desire to go above and beyond to deliver and grow as an individual.

What you will do

Working as a CRM Campaign Configurator or Marketing Automation Specialist you are at the heart of Klarna's success.
You will together with your Growth Teams design and implement One-off Campaigns or Marketing Automation flows in our CRM system Braze.
You will be working with QA and Stakeholder management

You should have

Minimum of 3-4 year experience in working with CRM Campaigns and/or Marketing Automation within B2C.
Experience working in a CRM / Marketing Automation tool and building trigger-based marketing campaigns.
Experience in all steps in the campaign process from planning and brief creation to execution, QA and follow-up
Experience with A/B testing and other analytical tools to ensure customer understanding and campaign results.
Experience in performing quality assurance checks (QA) and ensuring that campaigns follow appropriate quality and compliance standards. (Guidelines)
Experience in creating reports and insights for campaigns, and sharing results with stakeholders
Working towards own and shared KPIs e.g. Open rate, conversion rate, Uplift, etc.
Working proficiency and communication skills in verbal and written English.

You might have

Experience in CRM and marketing of FMCG
Experience and certifications in Braze.
The ability to write basic HTML or SQL code/queries.

Location: Remote [EU-based]

Knowledge Base Article

[Remote] CRM Campaign Configurator / Marketing Automation Specialist / Klarna