Knowledge Base Article
Freelance CRM Operations Specialist
Role Overview The CRM Operations Specialist for B2B/Partner Campaigns will manage and execute CRM initiatives focused on partners, seasonal campaigns, and always-on promotions. This role acts as a key CRM support function for partners, ensuring high-quality campaign delivery, performance tracking, and continuous optimization. The ideal candidate is structured, proactive, and skilled at managing multiple stakeholders while using data to drive campaign effectiveness.
About SkinVision
SkinVision is a pioneering mobile health solution that puts the power of skin health directly into people’s hands. Using cutting-edge AI technology, validated by leading dermatologists and backed by scientific research, our app empowers millions to check their skin for signs of skin cancer, anytime and anywhere.
With more than 3 million users worldwide, 6 million skin checks completed, and over 20 million people covered through health insurer partnerships, including Zilveren Kruis, Helan, AXA, and CBHS, SkinVision is trusted by both individuals and major healthcare providers. We also proudly collaborate with global leaders such as the L’Oréal Group.
Our mission is simple yet powerful: to save lives through early detection and education. By combining advanced technology, user-friendly design, and trusted medical expertise, we’re helping people take control of their skin health like never before.
Key Responsibilities
- Execute and manage partner CRM campaigns, including seasonal and promotional initiatives.
- Act as CRM support, ensuring timely delivery, execution quality, and alignment.
- Ideate, plan, and launch seasonal and always-on campaigns throughout the year.
- Build and maintain campaign performance dashboards to track results and KPIs.
- Analyze campaign performance and provide recommendations for future campaigns.
- Ensure best practices in campaign execution and reporting.
Requirements
- Minimum 3+ years of experience in CRM, lifecycle marketing, or campaign operations.
- Braze expert, platform knowledge (implement campaigns, canvas, dashboards)
- Strong experience executing CRM campaigns and workflows, including B2B or partner campaigns.
- Proven ability to analyze campaign performance and build dashboards.
- Good to have: Experience creating creative seasonal, promotional campaigns
- Good to have: Experience using Braze or similar CRM platforms.
Key Skills & Abilities
- Highly data-driven with strong analytical and reporting skills.
- Confident decision-maker, using data to prioritize and recommend actions.
- Ability to manage multiple campaigns and timelines simultaneously.
- Proactive, detail-oriented, and solutions-focused mindset.
Updated 9 days ago
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IrmaCervantesCollaboratorInterested people please send me your CV to irma.cervantes@skinvision.com