Triggering IAMs in Canvas - Questions from Braze Product Team
Our team at Braze wants to bring real-time triggering in-app message (IAM) functionality to Canvas. Today, real-time triggering IAM functionality only exists in Campaigns. If anyone has a few minu...
Among the two approaches, which would you favor, and what are the reasons for your preference?
Approach 2 as it provides the marketer more control on the IAM to serve to a user based on different criteria in each message step
On a scale of 1-4 (1 = not at all, 4 = very much), how disappointed would you be if users needed to reopen the app to allow the SDK to refresh information?
4 = very much disappointed. In this use case ideally if someone purchased "Shoes" I'd want to serve them an IAM right away with the next action to take in app. So having the delay of needing the SDK to refresh and serve on the next app session isn't timely and still not incredibly useful. In this case instead of sending a real time IAM for a 'purchase survey' or 'You might also like' IAM, i'd look to send a less time sensitive IAM in the canvas such as on the next app session 'Review your order' if it had been delivered
Would you still be able to use triggered IAMs if this was the case?
Only for non time sensitive use cases as serving any post custom event / purchase IAM still wouldn't be possible due to the SDK refresh
How frequently do your users typically leave/reopen their app? What scenarios, if any, do you foresee where users are unable to be shown IAMs due to them not reopening the app?
Totally dependent on the app use case, some have daily usage patterns, but others have more WAU or MAU frequencies, so if i'm working with a client that tracks weekly or monthly app usage we likely wouldn't use IAM in a canvas
"}},"componentScriptGroups({\"componentId\":\"custom.widget.Custom_TourGuide\"})":{"__typename":"ComponentScriptGroups","scriptGroups":{"__typename":"ComponentScriptGroupsDefinition","afterInteractive":{"__typename":"PageScriptGroupDefinition","group":"AFTER_INTERACTIVE","scriptIds":[]},"lazyOnLoad":{"__typename":"PageScriptGroupDefinition","group":"LAZY_ON_LOAD","scriptIds":[]}},"componentScripts":[]},"cachedText({\"lastModified\":\"1743603084431\",\"locale\":\"en-US\",\"namespaces\":[\"components/community/NavbarDropdownToggle\"]})":[{"__ref":"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1743603084431"}],"cachedText({\"lastModified\":\"1743603084431\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/EscalatedMessageBanner\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1743603084431"}],"cachedText({\"lastModified\":\"1743603084431\",\"locale\":\"en-US\",\"namespaces\":[\"components/users/UserLink\"]})":[{"__ref":"CachedAsset:text:en_US-components/users/UserLink-1743603084431"}],"cachedText({\"lastModified\":\"1743603084431\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserRank\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserRank-1743603084431"}],"cachedText({\"lastModified\":\"1743603084431\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageTime\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageTime-1743603084431"}],"cachedText({\"lastModified\":\"1743603084431\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSolvedBadge\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1743603084431"}],"cachedText({\"lastModified\":\"1743603084431\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSubject\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSubject-1743603084431"}],"cachedText({\"lastModified\":\"1743603084431\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageBody\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageBody-1743603084431"}],"cachedText({\"lastModified\":\"1743603084431\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageCustomFields\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageCustomFields-1743603084431"}],"cachedText({\"lastModified\":\"1743603084431\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageReplyButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageReplyButton-1743603084431"}],"cachedText({\"lastModified\":\"1743603084431\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageView/MessageViewInline\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1743603084431"}],"cachedText({\"lastModified\":\"1743603084431\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/Pager/PagerLoadMore\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1743603084431"}],"cachedText({\"lastModified\":\"1743603084431\",\"locale\":\"en-US\",\"namespaces\":[\"components/customComponent/CustomComponent\"]})":[{"__ref":"CachedAsset:text:en_US-components/customComponent/CustomComponent-1743603084431"}],"message({\"id\":\"message:2004\"})":{"__ref":"ForumTopicMessage:message:2004"},"cachedText({\"lastModified\":\"1743603084431\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1743603084431"}],"cachedText({\"lastModified\":\"1743603084431\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/ranks/UserRankLabel\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1743603084431"}],"cachedText({\"lastModified\":\"1743603084431\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/AcceptedSolutionButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1743603084431"}],"cachedText({\"lastModified\":\"1743603084431\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/ThreadedReplyList\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1743603084431"}],"cachedText({\"lastModified\":\"1743603084431\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeIcon\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1743603084431"}],"message({\"id\":\"message:2020\"})":{"__ref":"ForumReplyMessage:message:2020"},"cachedText({\"lastModified\":\"1743603084431\",\"locale\":\"en-US\",\"namespaces\":[\"components/tags/TagView/TagViewChip\"]})":[{"__ref":"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1743603084431"}]},"CachedAsset:pages-1742463577346":{"__typename":"CachedAsset","id":"pages-1742463577346","value":[{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"BlogViewAllPostsPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId/all-posts/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"CasePortalPage","type":"CASE_PORTAL","urlPath":"/caseportal","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"CreateGroupHubPage","type":"GROUP_HUB","urlPath":"/groups/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"CaseViewPage","type":"CASE_DETAILS","urlPath":"/case/:caseId/:caseNumber","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"InboxPage","type":"COMMUNITY","urlPath":"/inbox","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"HelpFAQPage","type":"COMMUNITY","urlPath":"/help","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"IdeaMessagePage","type":"IDEA_POST","urlPath":"/idea/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"IdeaViewAllIdeasPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/all-ideas/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"LoginPage","type":"USER","urlPath":"/signin","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"BlogPostPage","type":"BLOG","urlPath":"/category/:categoryId/blogs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"ThemeEditorPage","type":"COMMUNITY","urlPath":"/designer/themes","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"TkbViewAllArticlesPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId/all-articles/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"OccasionEditPage","type":"EVENT","urlPath":"/event/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"OAuthAuthorizationAllowPage","type":"USER","urlPath":"/auth/authorize/allow","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"PageEditorPage","type":"COMMUNITY","urlPath":"/designer/pages","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"PostPage","type":"COMMUNITY","urlPath":"/category/:categoryId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"ForumBoardPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"TkbBoardPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"EventPostPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"UserBadgesPage","type":"COMMUNITY","urlPath":"/users/:login/:userId/badges","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"GroupHubMembershipAction","type":"GROUP_HUB","urlPath":"/membership/join/:nodeId/:membershipType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"MaintenancePage","type":"COMMUNITY","urlPath":"/maintenance","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"IdeaReplyPage","type":"IDEA_REPLY","urlPath":"/idea/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"UserSettingsPage","type":"USER","urlPath":"/mysettings/:userSettingsTab","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"GroupHubsPage","type":"GROUP_HUB","urlPath":"/groups","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"ForumPostPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"OccasionRsvpActionPage","type":"OCCASION","urlPath":"/event/:boardId/:messageSubject/:messageId/rsvp/:responseType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"VerifyUserEmailPage","type":"USER","urlPath":"/verifyemail/:userId/:verifyEmailToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"AllOccasionsPage","type":"OCCASION","urlPath":"/category/:categoryId/events/:boardId/all-events/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"EventBoardPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"TkbReplyPage","type":"TKB_REPLY","urlPath":"/kb/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"IdeaBoardPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"CommunityGuideLinesPage","type":"COMMUNITY","urlPath":"/communityguidelines","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"CaseCreatePage","type":"SALESFORCE_CASE_CREATION","urlPath":"/caseportal/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"TkbEditPage","type":"TKB","urlPath":"/kb/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"ForgotPasswordPage","type":"USER","urlPath":"/forgotpassword","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"IdeaEditPage","type":"IDEA","urlPath":"/idea/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"TagPage","type":"COMMUNITY","urlPath":"/tag/:tagName","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"BlogBoardPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"OccasionMessagePage","type":"OCCASION_TOPIC","urlPath":"/event/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"ManageContentPage","type":"COMMUNITY","urlPath":"/managecontent","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"ClosedMembershipNodeNonMembersPage","type":"GROUP_HUB","urlPath":"/closedgroup/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"CommunityPage","type":"COMMUNITY","urlPath":"/","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"ForumMessagePage","type":"FORUM_TOPIC","urlPath":"/discussions/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"IdeaPostPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"BlogMessagePage","type":"BLOG_ARTICLE","urlPath":"/blog/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"RegistrationPage","type":"USER","urlPath":"/register","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"EditGroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"ForumEditPage","type":"FORUM","urlPath":"/discussions/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"ResetPasswordPage","type":"USER","urlPath":"/resetpassword/:userId/:resetPasswordToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"TkbMessagePage","type":"TKB_ARTICLE","urlPath":"/kb/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"BlogEditPage","type":"BLOG","urlPath":"/blog/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"ManageUsersPage","type":"USER","urlPath":"/users/manage/:tab?/:manageUsersTab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"ForumReplyPage","type":"FORUM_REPLY","urlPath":"/discussions/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"PrivacyPolicyPage","type":"COMMUNITY","urlPath":"/privacypolicy","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"NotificationPage","type":"COMMUNITY","urlPath":"/notifications","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"UserPage","type":"USER","urlPath":"/users/:login/:userId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"HealthCheckPage","type":"COMMUNITY","urlPath":"/health","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"OccasionReplyPage","type":"OCCASION_REPLY","urlPath":"/event/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"ManageMembersPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/manage/:tab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"SearchResultsPage","type":"COMMUNITY","urlPath":"/search","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"BlogReplyPage","type":"BLOG_REPLY","urlPath":"/blog/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"GroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"TermsOfServicePage","type":"COMMUNITY","urlPath":"/termsofservice","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"CategoryPage","type":"CATEGORY","urlPath":"/category/:categoryId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"ForumViewAllTopicsPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/all-topics/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"TkbPostPage","type":"TKB","urlPath":"/category/:categoryId/kbs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463577346,"localOverride":null,"page":{"id":"GroupHubPostPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"}],"localOverride":false},"CachedAsset:text:en_US-components/context/AppContext/AppContextProvider-0":{"__typename":"CachedAsset","id":"text:en_US-components/context/AppContext/AppContextProvider-0","value":{"noCommunity":"Cannot find community","noUser":"Cannot find current user","noNode":"Cannot find node with id {nodeId}","noMessage":"Cannot find message with id {messageId}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-0":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-0","value":{"title":"Loading..."},"localOverride":false},"User:user:-1":{"__typename":"User","id":"user:-1","uid":-1,"login":"Anonymous","email":"","avatar":null,"rank":null,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":"ANONYMOUS","registrationTime":null,"confirmEmailStatus":false,"registrationAccessLevel":"VIEW","ssoRegistrationFields":[]},"ssoId":null,"profileSettings":{"__typename":"ProfileSettings","dateDisplayStyle":{"__typename":"InheritableStringSettingWithPossibleValues","key":"layout.friendly_dates_enabled","value":"true","localValue":"true","possibleValues":["true","false"]},"dateDisplayFormat":{"__typename":"InheritableStringSetting","key":"layout.format_pattern_date","value":"MM-dd-yyyy","localValue":"MM-dd-yyyy"},"language":{"__typename":"InheritableStringSettingWithPossibleValues","key":"profile.language","value":"en-US","localValue":null,"possibleValues":["en-US","ja-JP"]}},"deleted":false},"Theme:customTheme1":{"__typename":"Theme","id":"customTheme1"},"AssociatedImage:{\"url\":\"https://community.braze.com/t5/s/arxkc89723/images/bi02NS04ODdpQzY3OTc4RkI5NDNGNEM2Mw?image-coordinates=0%2C0%2C848%2C848\"}":{"__typename":"AssociatedImage","url":"https://community.braze.com/t5/s/arxkc89723/images/bi02NS04ODdpQzY3OTc4RkI5NDNGNEM2Mw?image-coordinates=0%2C0%2C848%2C848","mimeType":"image/png"},"Category:category:discussions":{"__typename":"Category","id":"category:discussions","entityType":"CATEGORY","displayId":"discussions","nodeType":"category","depth":1,"title":"Discussions","shortTitle":"Discussions","parent":{"__ref":"Category:category:top"},"categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:top":{"__typename":"Category","id":"category:top","displayId":"top","nodeType":"category","depth":0,"title":"Top","entityType":"CATEGORY","shortTitle":"Top"},"Forum:board:channels":{"__typename":"Forum","id":"board:channels","entityType":"FORUM","displayId":"channels","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Channels","description":"Learn the ins and outs of every channel that Braze supports—from email, SMS, and WhatsApp to in-app messages, push notifications, paid media, and more.","avatar":{"__ref":"AssociatedImage:{\"url\":\"https://community.braze.com/t5/s/arxkc89723/images/bi02NS04ODdpQzY3OTc4RkI5NDNGNEM2Mw?image-coordinates=0%2C0%2C848%2C848\"}"},"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:discussions"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:arxkc89723"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:discussions"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canReadNode":{"__typename":"PolicyResult","failureReason":null}},"shortTitle":"Channels","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"LIKES","repliesFormat":"threaded"},"forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":true,"tagType":"PRESET_ONLY"},"Rank:rank:3":{"__typename":"Rank","id":"rank:3","position":2,"name":"Braze Employee","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:2281":{"__typename":"User","id":"user:2281","uid":2281,"login":"rishi","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.braze.com/t5/s/arxkc89723/images/dS0yMjgxLTkzN2kxMzhENDAwMERFNzdBNDBD"},"rank":{"__ref":"Rank:rank:3"},"email":"","messagesCount":3,"biography":null,"topicsCount":1,"kudosReceivedCount":8,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-10-06T11:58:42.987-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:2004":{"__typename":"ForumTopicMessage","uid":2004,"subject":"Triggering IAMs in Canvas - Questions from Braze Product Team","id":"message:2004","revisionNum":2,"repliesCount":14,"author":{"__ref":"User:user:2281"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:channels"},"conversation":{"__ref":"Conversation:conversation:2004"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:2004"},"body@stripHtml({\"truncateLength\":200})":" Our team at Braze wants to bring real-time triggering in-app message (IAM) functionality to Canvas. Today, real-time triggering IAM functionality only exists in Campaigns. If anyone has a few minu...","body@stringLength":"6618","rawBody":"
Our team at Braze wants to bring real-time triggering in-app message (IAM) functionality to Canvas. Today, real-time triggering IAM functionality only exists in Campaigns.
If anyone has a few minutes, we’d appreciate it if you could answer the questions in bold below. We can add you to the early access when the feature is available in exchange as well.
Let me know if you have any questions and thank you in advance! Also, if you’d prefer to chat over a call, happy to do so instead (please schedule here).
Thank you, Rishi
\n
Product Manager at Braze
\n
\n
Questionnaire - Triggered IAMs in Canvas
\n
\n
The current state of triggered IAMs:
\n
\n
\n
In Campaigns, marketers can specify a custom event that triggers/shows an IAM to a user in real-time
\n
\n
\n
In Canvas, marketers can specify a custom event within an Action Path that triggers/shows an IAM to the user once they do the following: (1) perform the action, then (2) restart the app (they’ll then see the IAM once the app opens)
\n
\n
\n
Our ask:
\n
We are considering one of the following approaches for providing more real-time triggered IAMs in Canvas and would like your input.
\n
\n
\n
\n
\n
\n\n
\n
\n
Approach 1
\n
\n
\n
Approach 2
\n
\n
\n
\n
\n
Allow real-time triggering of IAMs via the Action Path
\n
\n
\n
Allow real-time triggering based off actions specified within an IAM Message Step
\n
\n
\n
\n
\n
\n
\n
\n
\n\n
\n
\n
\n
\n
\n
Benefits:
\n
\n
\n
Branching actions. Marketers can define several triggers/actions that all show different IAMs and qualify the user for all of them, but only display the IAM for the first action performed (and disqualify the rest)
\n
\n
\n
Ranking actions. If multiple actions are performed by the user within the action path’s time window, Braze will show the associated IAM then send the user through the highest-ranked action path only
\n
\n
\n
\n
\n
Benefits:
\n
\n
\n
Independent control of IAM message triggers/actions. Actions will be defined within the IAM Message (similar to IAM expiration), giving the marketer more control
\n
\n
\n
This approach/feature is easier for Braze to build, so we can deliver it to customers faster
\n
\n
\n
\n
\n\n
\n
\n
\n
\n
\n
\n
\n
A couple of questions for you here:
\n\n
\n
Among the two approaches, which would you favor, and what are the reasons for your preference?
\n
\n
\n
On a scale of 1-4 (1 = not at all, 4 = very much), how disappointed would you be if we implemented the other approach?
\n
\n\n
We are also seeking feedback on how “real-time” the Canvas<>SDK information refresh/exchange needs to be. Today, the SDK (which is the agent that shows IAMs) only refreshes information from Braze when the user opens the app, and users may not necessarily open their apps as quickly as they move through a Canvas. Consider the following hypothetical example of how triggered IAMs could work:
\n
\n
\n
9:00 am: In Canvas, UserA reaches the Canvas step where they are qualified to be shown IAM_1 immediately after they perform ActionX
\n
\n
\n
9:20 am: UserA performs ActionX. No IAM is shown
\n
\n
\n
9:30 am: UserA leaves the app and reopens it. Note: at this time, the SDK refreshes information from Braze
\n
\n
\n
10 am: UserA performs ActionX. This time, they are shown IAM_1 immediately since the SDK has the latest information from Canvas
\n
\n
\n
The need for the user to leave/reopen the app may not be ideal, but if you feel the feature is still usable, we can deliver a first version of the feature (triggered IAMs in Canvas) to you sooner. With this in mind, we had a few additional questions:
\n\n
\n
On a scale of 1-4 (1 = not at all, 4 = very much), how disappointed would you be if users needed to reopen the app to allow the SDK to refresh information?
\n
\n
\n
Would you still be able to use triggered IAMs if this was the case?
\n
\n
\n
How frequently do your users typically leave/reopen their app? What scenarios, if any, do you foresee where users are unable to be shown IAMs due to them not reopening the app?
\n
\n\n
\n
\n
","kudosSumWeight":8,"postTime":"2023-10-24T10:06:42.920-07:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.braze.com/t5/s/arxkc89723/images/bS0yMDA0LTQ5OWk0N0NEMkVFMDdCOUJBRDlF?revision=2\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.braze.com/t5/s/arxkc89723/images/bS0yMDA0LTUwMGk1Q0YzMzZEQ0I0M0QyNzI3?revision=2\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDM","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.braze.com/t5/s/arxkc89723/images/bS0yMDA0LTUwMWkxN0EzREU4NEM1MUNENEYz?revision=2\"}"}}],"totalCount":3,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:In-App Message","text":"In-App Message","time":"2024-07-10T13:41:58.578-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":3,"currentRevision":{"__ref":"Revision:revision:2004_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1875},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:2004":{"__typename":"Conversation","id":"conversation:2004","solved":false,"topic":{"__ref":"ForumTopicMessage:message:2004"},"lastPostingActivityTime":"2024-09-23T11:39:07.739-07:00","lastPostTime":"2024-09-23T11:39:07.739-07:00","unreadReplyCount":14,"isSubscribed":false},"ModerationData:moderation_data:2004":{"__typename":"ModerationData","id":"moderation_data:2004","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://community.braze.com/t5/s/arxkc89723/images/bS0yMDA0LTQ5OWk0N0NEMkVFMDdCOUJBRDlF?revision=2\"}":{"__typename":"AssociatedImage","url":"https://community.braze.com/t5/s/arxkc89723/images/bS0yMDA0LTQ5OWk0N0NEMkVFMDdCOUJBRDlF?revision=2","title":"rishi_1-1698166847613.png","associationType":"BODY","width":1204,"height":1410,"altText":null},"AssociatedImage:{\"url\":\"https://community.braze.com/t5/s/arxkc89723/images/bS0yMDA0LTUwMGk1Q0YzMzZEQ0I0M0QyNzI3?revision=2\"}":{"__typename":"AssociatedImage","url":"https://community.braze.com/t5/s/arxkc89723/images/bS0yMDA0LTUwMGk1Q0YzMzZEQ0I0M0QyNzI3?revision=2","title":"rishi_2-1698166847600.png","associationType":"BODY","width":1452,"height":790,"altText":null},"AssociatedImage:{\"url\":\"https://community.braze.com/t5/s/arxkc89723/images/bS0yMDA0LTUwMWkxN0EzREU4NEM1MUNENEYz?revision=2\"}":{"__typename":"AssociatedImage","url":"https://community.braze.com/t5/s/arxkc89723/images/bS0yMDA0LTUwMWkxN0EzREU4NEM1MUNENEYz?revision=2","title":"rishi_3-1698166847633.png","associationType":"BODY","width":1302,"height":1332,"altText":null},"Revision:revision:2004_2":{"__typename":"Revision","id":"revision:2004_2","lastEditTime":"2024-07-11T11:19:18.859-07:00"},"ForumReplyMessage:message:3780":{"__typename":"ForumReplyMessage","id":"message:3780","conversation":{"__ref":"Conversation:conversation:2004"},"author":{"__ref":"User:user:3455"},"revisionNum":1,"uid":3780,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:channels"},"subject":"Re: Triggering IAMs in Canvas - Questions from Braze Product Team","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:3780"},"parent":{"__ref":"ForumReplyMessage:message:2020"},"body":"
This is exciting news!
Clarifying question, are you only talking about mobile sdk (in-app messaging) or are you also including web/jsdk (in-browser messaging).
Thank you
","body@stringLength":"204","rawBody":"
This is exciting news!
Clarifying question, are you only talking about mobile sdk (in-app messaging) or are you also including web/jsdk (in-browser messaging).
Thank you
","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-09-23T11:39:07.739-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:3780_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":53},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1742463576962":{"__typename":"CachedAsset","id":"theme:customTheme1-1742463576962","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["custom"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"Favicon-1718121754476.png","imageLastModified":"1718121756963","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"Bonfire_logo-1719349752082.png","imageLastModified":"1719349753633","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1200px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"100vw","borderRadius":"100vw","borderRadiusLg":"100vw","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"12px","paddingXLg":"16px","paddingXHero":"60px","fontStyle":"NORMAL","fontWeight":"400","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-black)","primaryTextHoverColor":"hsl(var(--lia-bs-black-h), var(--lia-bs-black-s), calc(var(--lia-bs-black-l) * 0.95))","primaryTextActiveColor":"hsl(var(--lia-bs-black-h), var(--lia-bs-black-s), calc(var(--lia-bs-black-l) * 0.9))","primaryBgColor":"var(--lia-bs-body-bg)","primaryBgHoverColor":"hsl(var(--lia-bs-body-bg-h), var(--lia-bs-body-bg-s), calc(var(--lia-bs-body-bg-l) * 0.96))","primaryBgActiveColor":"hsl(var(--lia-bs-body-bg-h), var(--lia-bs-body-bg-s), calc(var(--lia-bs-body-bg-l) * 0.92))","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-body-bg), 0 0 0 4px hsla(var(--lia-bs-body-bg-h), var(--lia-bs-body-bg-s), var(--lia-bs-body-bg-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-body-bg)","secondaryBgHoverColor":"hsl(var(--lia-bs-body-bg-h), var(--lia-bs-body-bg-s), calc(var(--lia-bs-body-bg-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-body-bg-h), var(--lia-bs-body-bg-s), calc(var(--lia-bs-body-bg-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-body-bg), 0 0 0 4px hsla(var(--lia-bs-body-bg-h), var(--lia-bs-body-bg-s), var(--lia-bs-body-bg-l), 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-body-bg), 0 0 0 4px hsla(var(--lia-bs-body-bg-h), var(--lia-bs-body-bg-s), var(--lia-bs-body-bg-l), 0.2)","destructiveTextColor":"var(--lia-bs-body-color)","destructiveTextHoverColor":"hsl(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), calc(var(--lia-bs-body-color-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), calc(var(--lia-bs-body-color-l) * 0.9))","destructiveBgColor":"#FFA524","destructiveBgHoverColor":"hsl(35.30000000000001, 100%, 54.8%)","destructiveBgActiveColor":"hsl(35.30000000000001, 100%, 52.5%)","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-body-bg), 0 0 0 4px hsla(var(--lia-bs-body-bg-h), var(--lia-bs-body-bg-s), var(--lia-bs-body-bg-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"NONE","sideContent":"NONE","radiusSm":"3px","radius":"5px","radiusLg":"9px","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.06)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-link-color)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"400","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#FFA4FB","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#300266","blogColor":"#91186E","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#FFA524","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#E9371F","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#C9C4FF","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#801ED7","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#300266","secondary":"#333333","bodyText":"#333333","bodyBg":"#FFFFFF","info":"#801ED7","success":"#FFA4FB","warning":"#FFA524","danger":"#E9371F","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#FFA4FB","#801ED7","#FFA524","#FFD4BC","#F8D3E8","#C9C4FF","#E9371F","#91186E","#300266"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":{"link":{"color":"#0069D4","hoverColor":"#0061c2","decoration":"none","hoverDecoration":"underline","__typename":"EmailLinkSettings"},"border":{"color":"#e4e4e4","__typename":"EmailBorderSettings"},"buttons":{"borderRadiusLg":"5px","paddingXLg":"16px","paddingYLg":"7px","fontWeight":"700","primaryTextColor":"#ffffff","primaryTextHoverColor":"#ffffff","primaryBgColor":"#0069D4","primaryBgHoverColor":"#005cb8","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","__typename":"EmailButtonsSettings"},"panel":{"borderRadius":"5px","borderColor":"#e4e4e4","__typename":"EmailPanelSettings"},"__typename":"EmailThemeSettings"},"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"Aribau Grotesk Bold","fontStyle":"NORMAL","fontWeight":"700","h1FontSize":"34px","h2FontSize":"32px","h3FontSize":"28px","h4FontSize":"24px","h5FontSize":"20px","h6FontSize":"16px","lineHeight":"1.3","subHeaderFontSize":"11px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"3px","borderRadiusSm":"var(--lia-bs-border-radius-sm)","borderRadius":"var(--lia-bs-border-radius)","borderRadiusLg":"var(--lia-bs-border-radius-lg)","formTextMarginTop":"4px","textAreaBorderRadius":"var(--lia-bs-border-radius)","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":"","imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"20px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"30px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"20px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"30px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"Aribau Grotesk Regular","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.5","fontSizeBase":"16px","fontSizeXxs":"11px","fontSizeXs":"12px","fontSizeSm":"14px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[{"source":"SERVER","name":"Aribau Grotesk Black","styles":[{"style":"NORMAL","weight":"800","__typename":"FontStyleData"},{"style":"NORMAL","weight":"400","__typename":"FontStyleData"}],"assetNames":["AribauGroteskBlack-normal-800.woff","AribauGroteskBlack-normal-400.woff2"],"__typename":"CustomFont"},{"source":"SERVER","name":"Aribau Grotesk Regular","styles":[{"style":"NORMAL","weight":"400","__typename":"FontStyleData"}],"assetNames":["AribauGroteskRegular-normal-400.woff"],"__typename":"CustomFont"},{"source":"SERVER","name":"Aribau Grotesk Bold","styles":[{"style":"NORMAL","weight":"700","__typename":"FontStyleData"}],"assetNames":["AribauGroteskBold-normal-700.woff2"],"__typename":"CustomFont"}],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1743603084431","value":{"title":"Loading..."},"localOverride":false},"CachedAsset:quilt:braze.prod:pages/forums/ForumMessagePage:board:channels-1743603800496":{"__typename":"CachedAsset","id":"quilt:braze.prod:pages/forums/ForumMessagePage:board:channels-1743603800496","value":{"id":"ForumMessagePage","container":{"id":"Common","headerProps":{"backgroundImageProps":null,"backgroundColor":null,"addComponents":null,"removeComponents":["community.widget.bannerWidget"],"componentOrder":null,"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"message-list","layout":"MAIN_SIDE","bgColor":null,"showTitle":null,"showDescription":null,"textPosition":null,"textColor":null,"sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"MainSideQuiltSection","columnMap":{"main":[{"id":"messages.widget.topicWithThreadedReplyListWidget","className":"lia-topic-with-replies","props":{"editLevel":"CONFIGURE"},"__typename":"QuiltComponent"}],"side":[{"id":"messages.widget.relatedContentWidget","className":null,"props":null,"__typename":"QuiltComponent"},{"id":"messages.widget.messageListForNodeByRecentActivityWidget","className":null,"props":{"hideIfEmpty":true,"useTitle":true,"showTabs":false,"pageSize":5,"pagerVariant":{"type":"loadMore"},"style":"compact","viewVariant":{"type":"inline","props":{"useRepliesCount":false,"useMedia":false,"useAuthorRank":false,"useNode":false,"boardIconSize":"24","truncateBodyLength":-1,"useNodeLink":true,"usePreviewMedia":false,"timeStampType":"conversation.lastPostingActivityTime","avatarSize":"40","useTextBody":true,"useSolvedBadge":true,"subjectAs":"h6","renderPostTimeBeforeAuthor":true,"useAvatar":true,"useTimeToRead":false,"useSpoilerFreeBody":true,"useKudosCount":false,"useViewCount":false,"useBody":false,"useTags":false,"clampSubjectLines":1,"useBoardIcon":false,"useMessageTimeLink":true,"clampBodyLines":3,"useAuthorLogin":true,"useUnreadCount":false,"useNodeHoverCard":true,"useSearchSnippet":false}},"panelType":"divider","sorts":{"conversationLastPostingActivityTime":{"direction":"DESC"}}},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1743603084431","value":{"email.verification.title":"Email Verification Required","email.verification.message.update.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. To change your email, visit My Settings.","email.verification.message.resend.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. Resend email."},"localOverride":false},"CachedAsset:text:en_US-pages/forums/ForumMessagePage-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-pages/forums/ForumMessagePage-1743603084431","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"This message cannot be found","name":"Forum Message Page","section.message-list.title":"Forum Discussion","archivedMessageTitle":"This Content Has Been Archived"},"localOverride":false},"CachedAsset:quiltWrapper:braze.prod:Common:1742463472784":{"__typename":"CachedAsset","id":"quiltWrapper:braze.prod:Common:1742463472784","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"community.widget.navbarWidget","props":{"showUserName":false,"showRegisterLink":true,"useIconLanguagePicker":true,"useLabelLanguagePicker":true,"links":{"sideLinks":[],"mainLinks":[{"children":[{"linkType":"INTERNAL","id":"braze-announcements","params":{"boardId":"braze-announcements","categoryId":"the-hub"},"routeName":"BlogBoardPage"},{"linkType":"INTERNAL","id":"welcomelounge","params":{"boardId":"welcomelounge","categoryId":"the-hub"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"jobsboard","params":{"boardId":"jobsboard","categoryId":"the-hub"},"routeName":"TkbBoardPage"},{"linkType":"INTERNAL","id":"community-resources-link","params":{"boardId":"community-resources","categoryId":"the-hub"},"routeName":"TkbBoardPage"}],"linkType":"INTERNAL","id":"migrated-link-0","params":{"categoryId":"the-hub"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"migrated-link-3","params":{"boardId":"channels","categoryId":"discussions"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-4","params":{"boardId":"orchestration","categoryId":"discussions"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-5","params":{"boardId":"data","categoryId":"discussions"},"routeName":"ForumBoardPage"}],"linkType":"INTERNAL","id":"migrated-link-2","params":{"categoryId":"discussions"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"community-groups-link","params":{"categoryId":"communitygroups"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"community-events-link","params":{"boardId":"communityevents","categoryId":"groups-and-events"},"routeName":"EventBoardPage"}],"linkType":"INTERNAL","id":"migrated-link-6","params":{"categoryId":"groups-and-events"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"ama-link","params":{"boardId":"ama","categoryId":"top"},"routeName":"ForumBoardPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-1","params":{"categoryId":"community-management"},"routeName":"CategoryPage"}]},"className":"QuiltComponent_lia-component-edit-mode__0nCcm","style":{"boxShadow":"var(--lia-bs-box-shadow-sm)","linkFontWeight":"400","controllerHighlightColor":"hsla(30, 100%, 50%)","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"14px","linkBoxShadowHover":"none","backgroundOpacity":0.8,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"34px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":0.16,"paddingBottom":"15px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"1px solid var(--lia-bs-border-color)","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"flex-start","linkColor":"var(--lia-bs-body-color)","collapseMenuDividerBg":"var(--lia-nav-link-color)","dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-dark)","background":{"imageAssetName":"","color":"var(--lia-bs-white)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"var(--lia-bs-primary)","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"0","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","paddingTop":"15px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"var(--lia-bs-body-color)","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"var(--lia-bs-body-color)"},"showSearchIcon":true},"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":null,"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":null,"__typename":"QuiltComponent"},{"id":"custom.widget.Custom_Footer_Scripts","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"custom.widget.Custom_Footer","props":null,"__typename":"QuiltComponent"},{"id":"custom.widget.Opt_out_of_Braze_emails","props":null,"__typename":"QuiltComponent"},{"id":"custom.widget.Custom_TourGuide","props":{"customComponentId":"custom.widget.Custom_TourGuide","config":{"applicablePages":[],"description":"","dynamicByCoreNode":false,"fetchedContent":null},"props":[]},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1743603084431","value":{"joinedGroupHub.title":"Welcome","joinedGroupHub.message":"You are now a member of this group and are subscribed to updates.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Sorry, we could not find your invitation to the group. The owner may have canceled the invite.","groupHubNotFound.title":"Group Not Found","groupHubNotFound.message":"The grouphub you tried to join does not exist. It may have been deleted.","existingGroupHubMember.title":"Already Joined","existingGroupHubMember.message":"You are already a member of this group.","accountLocked.title":"Account Locked","accountLocked.message":"Your account has been locked due to multiple failed attempts. Try again in {lockoutTime} minutes.","editedGroupHub.title":"Changes Saved","editedGroupHub.message":"Your group has been updated.","leftGroupHub.title":"Goodbye","leftGroupHub.message":"You are no longer a member of this group and will not receive future updates.","deletedGroupHub.title":"Deleted","deletedGroupHub.message":"The group has been deleted.","groupHubCreated.title":"Group Created","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Account Closed","accountClosed.message":"The account has been closed and you will now be redirected to the homepage","resetTokenExpired.title":"Reset Password Link has Expired","resetTokenExpired.message":"Try resetting your password again","invalidUrl.title":"Invalid URL","invalidUrl.message":"The URL you're using is not recognized. Verify your URL and try again.","accountClosedForUser.title":"Account Closed","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Your invitation to the community has been canceled or expired.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"The url you are utilizing is not recognized. Verify your URL and try again","pageNotFound.title":"Access Denied","pageNotFound.message":"You do not have access to this area of the community or it doesn't exist","eventAttending.title":"Responded as Attending","eventAttending.message":"You'll be notified when there's new activity and reminded as the event approaches","eventInterested.title":"Responded as Interested","eventInterested.message":"You'll be notified when there's new activity and reminded as the event approaches","eventNotFound.title":"Event Not Found","eventNotFound.message":"The event you tried to respond to does not exist.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"CachedAsset:component:custom.widget.Custom_Footer_Scripts-en-1742463590797":{"__typename":"CachedAsset","id":"component:custom.widget.Custom_Footer_Scripts-en-1742463590797","value":{"component":{"id":"custom.widget.Custom_Footer_Scripts","template":{"id":"Custom_Footer_Scripts","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Custom_Footer_Scripts","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Custom_Footer-en-1742463590797":{"__typename":"CachedAsset","id":"component:custom.widget.Custom_Footer-en-1742463590797","value":{"component":{"id":"custom.widget.Custom_Footer","template":{"id":"Custom_Footer","markupLanguage":"HANDLEBARS","style":".custom-footer-container {\n text-align: center;\n}\n\n/* Importants to overrides OneTrust JS inline styles */\nbutton.lia-url {\n color: var(--lia-bs-link-color) !important;\n\n &:hover {\n color: var(--lia-bs-link-hover-color) !important;\n text-decoration: var(--lia-bs-link-hover-decoration);\n }\n}\n","texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Custom_Footer","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_Custom_Footer_custom-footer-container_d05t4_1 {\n text-align: center;\n}\n\n/* Importants to overrides OneTrust JS inline styles */\n\nbutton.custom_widget_Custom_Footer_lia-url_d05t4_6 {\n color: var(--lia-bs-link-color) !important;\n\n &:hover {\n color: var(--lia-bs-link-hover-color) !important;\n -webkit-text-decoration: var(--lia-bs-link-hover-decoration);\n text-decoration: var(--lia-bs-link-hover-decoration);\n }\n}\n","tokens":{"custom-footer-container":"custom_widget_Custom_Footer_custom-footer-container_d05t4_1","lia-url":"custom_widget_Custom_Footer_lia-url_d05t4_6"}},"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Opt_out_of_Braze_emails-en-1742463590797":{"__typename":"CachedAsset","id":"component:custom.widget.Opt_out_of_Braze_emails-en-1742463590797","value":{"component":{"id":"custom.widget.Opt_out_of_Braze_emails","template":{"id":"Opt_out_of_Braze_emails","markupLanguage":"HTML","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Opt_out_of_Braze_emails","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"TEXTHTML","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Custom_TourGuide-en-1742463590797":{"__typename":"CachedAsset","id":"component:custom.widget.Custom_TourGuide-en-1742463590797","value":{"component":{"id":"custom.widget.Custom_TourGuide","template":{"id":"Custom_TourGuide","markupLanguage":"HANDLEBARS","style":"","texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Custom_TourGuide","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":"","tokens":{}},"form":null},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1743603084431","value":{"navLabel":"Breadcrumbs","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBanner-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBanner-1743603084431","value":{"messageMarkedAsSpam":"This post has been marked as spam","messageMarkedAsSpam@board:TKB":"This article has been marked as spam","messageMarkedAsSpam@board:BLOG":"This post has been marked as spam","messageMarkedAsSpam@board:FORUM":"This discussion has been marked as spam","messageMarkedAsSpam@board:OCCASION":"This event has been marked as spam","messageMarkedAsSpam@board:IDEA":"This idea has been marked as spam","manageSpam":"Manage Spam","messageMarkedAsAbuse":"This post has been marked as abuse","messageMarkedAsAbuse@board:TKB":"This article has been marked as abuse","messageMarkedAsAbuse@board:BLOG":"This post has been marked as abuse","messageMarkedAsAbuse@board:FORUM":"This discussion has been marked as abuse","messageMarkedAsAbuse@board:OCCASION":"This event has been marked as abuse","messageMarkedAsAbuse@board:IDEA":"This idea has been marked as abuse","preModCommentAuthorText":"This comment will be published as soon as it is approved","preModCommentModeratorText":"This comment is awaiting moderation","messageMarkedAsOther":"This post has been rejected due to other reasons","messageMarkedAsOther@board:TKB":"This article has been rejected due to other reasons","messageMarkedAsOther@board:BLOG":"This post has been rejected due to other reasons","messageMarkedAsOther@board:FORUM":"This discussion has been rejected due to other reasons","messageMarkedAsOther@board:OCCASION":"This event has been rejected due to other reasons","messageMarkedAsOther@board:IDEA":"This idea has been rejected due to other reasons","messageArchived":"This post was archived on {date}","relatedUrl":"View Related Content","relatedContentText":"Showing related content","archivedContentLink":"View Archived Content"},"localOverride":false},"CachedAsset:text:en_US-components/messages/RelatedContentWidget-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/messages/RelatedContentWidget-1743603084431","value":{"title":"Related Content","emptyDescription":"No content to show"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1743603084431","value":{"title@userScope:other":"Recent Content","title@userScope:self":"Contributions","title@board:FORUM@userScope:other":"Recent Discussions","title@board:BLOG@userScope:other":"Recent Blogs","emptyDescription":"No content to show","MessageListForNodeByRecentActivityWidgetEditor.nodeScope.label":"Scope","title@instance:1721330933778":"Recent Blogs","title@instance:1733940177425":"Other Content","title@instance:1721331020417":"All Posts"},"localOverride":false},"Category:category:the-hub":{"__typename":"Category","id":"category:the-hub","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"CATEGORY","displayId":"the-hub","nodeType":"category","depth":1,"title":"Getting Started","shortTitle":"Getting Started"},"Forum:board:welcomelounge":{"__typename":"Forum","id":"board:welcomelounge","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Tkb:board:jobsboard":{"__typename":"Tkb","id":"board:jobsboard","tkbPolicies":{"__typename":"TkbPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"TKB","displayId":"jobsboard","nodeType":"board","depth":2,"conversationStyle":"TKB","title":"The Job Board","shortTitle":"The Job Board","parent":{"__ref":"Category:category:the-hub"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://community.braze.com/t5/s/arxkc89723/images/bi0zMS04ODRpMEEwQ0IwNDM5RDVGOEVGRA\"}"},"description":"Post a role–or find a new one for yourself–in the job board for customer engagement professionals.","eventPath":"category:the-hub/community:arxkc89723board:jobsboard/"},"Category:category:communitygroups":{"__typename":"Category","id":"category:communitygroups","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Occasion:board:communityevents":{"__typename":"Occasion","id":"board:communityevents","boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"occasionPolicies":{"__typename":"OccasionPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:ama":{"__typename":"Forum","id":"board:ama","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:groups-and-events":{"__typename":"Category","id":"category:groups-and-events","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:orchestration":{"__typename":"Forum","id":"board:orchestration","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:data":{"__typename":"Forum","id":"board:data","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Blog:board:braze-announcements":{"__typename":"Blog","id":"board:braze-announcements","blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Tkb:board:community-resources":{"__typename":"Tkb","id":"board:community-resources","tkbPolicies":{"__typename":"TkbPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Conversation:conversation:4791":{"__typename":"Conversation","id":"conversation:4791","topic":{"__typename":"ForumTopicMessage","uid":4791},"lastPostingActivityTime":"2025-04-05T10:29:41.520-07:00","solved":false},"ForumTopicMessage:message:4791":{"__typename":"ForumTopicMessage","subject":"How to limit a modal from appearing on specific pages?","conversation":{"__ref":"Conversation:conversation:4791"},"id":"message:4791","revisionNum":1,"uid":4791,"depth":0,"board":{"__ref":"Forum:board:channels"},"author":{"__typename":"User","uid":4478,"login":"Arjun_MEATER","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.braze.com/t5/s/arxkc89723/m_assets/avatars/default/avatar-0.svg?time=1721758322000"}},"metrics":{"__typename":"MessageMetrics","views":11},"postTime":"2025-04-04T10:40:23.000-07:00","lastPublishTime":"2025-04-04T10:40:23.000-07:00","readOnly":false},"Conversation:conversation:4775":{"__typename":"Conversation","id":"conversation:4775","topic":{"__typename":"ForumTopicMessage","uid":4775},"lastPostingActivityTime":"2025-04-03T13:56:34.493-07:00","solved":false},"ForumTopicMessage:message:4775":{"__typename":"ForumTopicMessage","subject":"Videos in SMS's","conversation":{"__ref":"Conversation:conversation:4775"},"id":"message:4775","revisionNum":1,"uid":4775,"depth":0,"board":{"__ref":"Forum:board:channels"},"author":{"__typename":"User","uid":4234,"login":"meg_kerry","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.braze.com/t5/s/arxkc89723/m_assets/avatars/default/avatar-4.svg?time=1721758479000"}},"metrics":{"__typename":"MessageMetrics","views":37},"postTime":"2025-04-01T15:26:40.259-07:00","lastPublishTime":"2025-04-01T15:26:40.259-07:00","readOnly":false},"Conversation:conversation:3410":{"__typename":"Conversation","id":"conversation:3410","topic":{"__typename":"ForumTopicMessage","uid":3410},"lastPostingActivityTime":"2025-04-02T09:01:55.276-07:00","solved":false},"ForumTopicMessage:message:3410":{"__typename":"ForumTopicMessage","subject":"Migration from SFMC to Braze","conversation":{"__ref":"Conversation:conversation:3410"},"id":"message:3410","revisionNum":1,"uid":3410,"depth":0,"board":{"__ref":"Forum:board:channels"},"author":{"__typename":"User","uid":3351,"login":"PrashantGandhi","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.braze.com/t5/s/arxkc89723/m_assets/avatars/default/avatar-0.svg?time=1721758322000"}},"metrics":{"__typename":"MessageMetrics","views":153},"postTime":"2024-07-03T18:28:35.924-07:00","lastPublishTime":"2024-07-03T18:28:35.924-07:00","readOnly":false},"Conversation:conversation:3696":{"__typename":"Conversation","id":"conversation:3696","topic":{"__typename":"ForumTopicMessage","uid":3696},"lastPostingActivityTime":"2025-04-02T08:46:09.535-07:00","solved":false},"ForumTopicMessage:message:3696":{"__typename":"ForumTopicMessage","subject":"Control group based on custom attribute","conversation":{"__ref":"Conversation:conversation:3696"},"id":"message:3696","revisionNum":1,"uid":3696,"depth":0,"board":{"__ref":"Forum:board:channels"},"author":{"__typename":"User","uid":3532,"login":"Evgeniia","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.braze.com/t5/s/arxkc89723/m_assets/avatars/default/avatar-0.svg?time=1721758322000"}},"metrics":{"__typename":"MessageMetrics","views":65},"postTime":"2024-08-23T02:23:06.582-07:00","lastPublishTime":"2024-08-23T02:23:06.582-07:00","readOnly":false},"Conversation:conversation:4541":{"__typename":"Conversation","id":"conversation:4541","topic":{"__typename":"ForumTopicMessage","uid":4541},"lastPostingActivityTime":"2025-03-31T12:35:39.037-07:00","solved":false},"ForumTopicMessage:message:4541":{"__typename":"ForumTopicMessage","subject":"Multi-screen survey in app message","conversation":{"__ref":"Conversation:conversation:4541"},"id":"message:4541","revisionNum":1,"uid":4541,"depth":0,"board":{"__ref":"Forum:board:channels"},"author":{"__typename":"User","uid":4266,"login":"biancasortd","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.braze.com/t5/s/arxkc89723/m_assets/avatars/default/avatar-7.svg?time=1721758542000"}},"metrics":{"__typename":"MessageMetrics","views":97},"postTime":"2025-02-17T17:29:45.881-08:00","lastPublishTime":"2025-02-17T17:29:45.881-08:00","readOnly":false},"Rank:rank:21":{"__typename":"Rank","id":"rank:21","position":9,"name":"Supporter","color":"801ED7","icon":null,"rankStyle":"FILLED"},"User:user:3093":{"__typename":"User","id":"user:3093","uid":3093,"login":"smb77","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-03-22T11:38:49.661-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.braze.com/t5/s/arxkc89723/images/dS0zMDkzLTgxNmlGRTIyMjhBM0EzNDgyQzBE"},"rank":{"__ref":"Rank:rank:21"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":3,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:arxkc89723/user:3093"},"AssociatedImage:{\"url\":\"https://community.braze.com/t5/s/arxkc89723/images/bi0zMS04ODRpMEEwQ0IwNDM5RDVGOEVGRA\"}":{"__typename":"AssociatedImage","url":"https://community.braze.com/t5/s/arxkc89723/images/bi0zMS04ODRpMEEwQ0IwNDM5RDVGOEVGRA","mimeType":"image/png"},"TkbTopicMessage:message:2925":{"__typename":"TkbTopicMessage","uid":2925,"subject":"Freelance Braze Production Specialist","id":"message:2925","revisionNum":1,"repliesCount":0,"author":{"__ref":"User:user:3093"},"depth":0,"hasGivenKudo":false,"helpful":null,"board":{"__ref":"Tkb:board:jobsboard"},"conversation":{"__ref":"Conversation:conversation:2925"},"contentWorkflow":{"__typename":"ContentWorkflow","state":"PUBLISH","scheduledPublishTime":null,"scheduledTimezone":null,"shortScheduledTimezone":null,"userContext":{"__typename":"MessageWorkflowContext","canSubmitForReview":null,"canEdit":false,"canRecall":null,"canSubmitForPublication":null,"canReturnToAuthor":null,"canPublish":null,"canReturnToReview":null,"canSchedule":false}},"moderationData":{"__ref":"ModerationData:moderation_data:2925"},"teaser":"","postTime":"2024-04-02T10:11:21.567-07:00","lastPublishTime":"2024-04-02T10:11:21.567-07:00","readOnly":false,"introduction":"","metrics":{"__typename":"MessageMetrics","views":814},"placeholder":false,"originalMessageForPlaceholder":null,"entityType":"TKB_ARTICLE","eventPath":"category:the-hub/community:arxkc89723board:jobsboard/message:2925"},"Conversation:conversation:2925":{"__typename":"Conversation","id":"conversation:2925","solved":false,"topic":{"__ref":"TkbTopicMessage:message:2925"},"lastPostingActivityTime":"2024-04-02T10:11:21.567-07:00","lastPostTime":"2024-04-02T10:11:21.567-07:00"},"ModerationData:moderation_data:2925":{"__typename":"ModerationData","id":"moderation_data:2925","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:2925":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:2925","relatedMessage":{"__ref":"TkbTopicMessage:message:2925"}},"Rank:rank:22":{"__typename":"Rank","id":"rank:22","position":10,"name":"Collaborator","color":"801ED7","icon":null,"rankStyle":"FILLED"},"User:user:2879":{"__typename":"User","id":"user:2879","uid":2879,"login":"rgonzalez","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-01-25T12:21:39.311-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://media.licdn.com/dms/image/D5603AQGcM3tbpv2EFQ/profile-displayphoto-shrink_100_100/0/1703264267567?e=1711584000&v=beta&t=2_21EjH_KV5USq2aV44tcyAa9ThADma5EJUeMzzuqTI"},"rank":{"__ref":"Rank:rank:22"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:arxkc89723/user:2879"},"TkbTopicMessage:message:2620":{"__typename":"TkbTopicMessage","uid":2620,"subject":"Product Owner II","id":"message:2620","revisionNum":1,"repliesCount":0,"author":{"__ref":"User:user:2879"},"depth":0,"hasGivenKudo":false,"helpful":null,"board":{"__ref":"Tkb:board:jobsboard"},"conversation":{"__ref":"Conversation:conversation:2620"},"contentWorkflow":{"__typename":"ContentWorkflow","state":"PUBLISH","scheduledPublishTime":null,"scheduledTimezone":null,"shortScheduledTimezone":null,"userContext":{"__typename":"MessageWorkflowContext","canSubmitForReview":null,"canEdit":false,"canRecall":null,"canSubmitForPublication":null,"canReturnToAuthor":null,"canPublish":null,"canReturnToReview":null,"canSchedule":false}},"moderationData":{"__ref":"ModerationData:moderation_data:2620"},"teaser":"","postTime":"2024-01-29T08:24:47.385-08:00","lastPublishTime":"2024-01-29T08:24:47.385-08:00","readOnly":false,"introduction":"","metrics":{"__typename":"MessageMetrics","views":572},"placeholder":false,"originalMessageForPlaceholder":null,"entityType":"TKB_ARTICLE","eventPath":"category:the-hub/community:arxkc89723board:jobsboard/message:2620"},"Conversation:conversation:2620":{"__typename":"Conversation","id":"conversation:2620","solved":false,"topic":{"__ref":"TkbTopicMessage:message:2620"},"lastPostingActivityTime":"2024-01-29T08:24:47.385-08:00","lastPostTime":"2024-01-29T08:24:47.385-08:00"},"ModerationData:moderation_data:2620":{"__typename":"ModerationData","id":"moderation_data:2620","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:2620":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:2620","relatedMessage":{"__ref":"TkbTopicMessage:message:2620"}},"User:user:3048":{"__typename":"User","id":"user:3048","uid":3048,"login":"Zajetp","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-03-07T12:31:10.260-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.braze.com/t5/s/arxkc89723/m_assets/avatars/default/avatar-1.svg?time=1721758365000"},"rank":{"__ref":"Rank:rank:22"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:arxkc89723/user:3048"},"TkbTopicMessage:message:2853":{"__typename":"TkbTopicMessage","uid":2853,"subject":"Product Marketing Manager","id":"message:2853","revisionNum":1,"repliesCount":0,"author":{"__ref":"User:user:3048"},"depth":0,"hasGivenKudo":false,"helpful":null,"board":{"__ref":"Tkb:board:jobsboard"},"conversation":{"__ref":"Conversation:conversation:2853"},"contentWorkflow":{"__typename":"ContentWorkflow","state":"PUBLISH","scheduledPublishTime":null,"scheduledTimezone":null,"shortScheduledTimezone":null,"userContext":{"__typename":"MessageWorkflowContext","canSubmitForReview":null,"canEdit":false,"canRecall":null,"canSubmitForPublication":null,"canReturnToAuthor":null,"canPublish":null,"canReturnToReview":null,"canSchedule":false}},"moderationData":{"__ref":"ModerationData:moderation_data:2853"},"teaser":"","postTime":"2024-03-08T08:37:43.885-08:00","lastPublishTime":"2024-03-08T08:37:43.885-08:00","readOnly":false,"introduction":"","metrics":{"__typename":"MessageMetrics","views":257},"placeholder":false,"originalMessageForPlaceholder":null,"entityType":"TKB_ARTICLE","eventPath":"category:the-hub/community:arxkc89723board:jobsboard/message:2853"},"Conversation:conversation:2853":{"__typename":"Conversation","id":"conversation:2853","solved":false,"topic":{"__ref":"TkbTopicMessage:message:2853"},"lastPostingActivityTime":"2024-03-08T08:37:43.885-08:00","lastPostTime":"2024-03-08T08:37:43.885-08:00"},"ModerationData:moderation_data:2853":{"__typename":"ModerationData","id":"moderation_data:2853","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:2853":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:2853","relatedMessage":{"__ref":"TkbTopicMessage:message:2853"}},"Rank:rank:19":{"__typename":"Rank","id":"rank:19","position":7,"name":"Mentor","color":"801ED7","icon":null,"rankStyle":"FILLED"},"User:user:211":{"__typename":"User","id":"user:211","uid":211,"login":"AnneSchultheis","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-12-07T08:19:31.210-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://media.licdn.com/dms/image/v2/D5603AQHU0NrRV_bMrQ/profile-displayphoto-shrink_800_800/B56ZRS10V9HQAc-/0/1736556627615?e=1749081600&v=beta&t=J0s23X81CbiQisYdsKW7upAiy_ZgDSY0mvfdfMxoxN8"},"rank":{"__ref":"Rank:rank:19"},"messagesCount":7,"kudosGivenCount":5,"kudosReceivedCount":8,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":1,"entityType":"USER","eventPath":"community:arxkc89723/user:211"},"TkbTopicMessage:message:3006":{"__typename":"TkbTopicMessage","uid":3006,"subject":"Sr Product Manager - Digital","id":"message:3006","revisionNum":1,"repliesCount":0,"author":{"__ref":"User:user:211"},"depth":0,"hasGivenKudo":false,"helpful":null,"board":{"__ref":"Tkb:board:jobsboard"},"conversation":{"__ref":"Conversation:conversation:3006"},"contentWorkflow":{"__typename":"ContentWorkflow","state":"PUBLISH","scheduledPublishTime":null,"scheduledTimezone":null,"shortScheduledTimezone":null,"userContext":{"__typename":"MessageWorkflowContext","canSubmitForReview":null,"canEdit":false,"canRecall":null,"canSubmitForPublication":null,"canReturnToAuthor":null,"canPublish":null,"canReturnToReview":null,"canSchedule":false}},"moderationData":{"__ref":"ModerationData:moderation_data:3006"},"teaser":"
This role will assume the responsibility for the strategic value, usability, and performance of one or more technology platforms including those such as the Dutch Bros Mobile App, Websites, and Content Management Systems, that include delivery of business-focused capabilities such as Ordering, Payments, Menu and the corresponding integrations between systems.
We are looking for a Product Manager / Product Owner to join our Consumer Engagement team within our Patient Experience Product Management organization. The Product Owner’s work would be to scope and execute opportunities that provide value.
","postTime":"2023-07-25T08:46:36.481-07:00","lastPublishTime":"2023-07-25T08:46:36.481-07:00","readOnly":false,"introduction":"","metrics":{"__typename":"MessageMetrics","views":321},"placeholder":false,"originalMessageForPlaceholder":null,"entityType":"TKB_ARTICLE","eventPath":"category:the-hub/community:arxkc89723board:jobsboard/message:1278"},"Conversation:conversation:1278":{"__typename":"Conversation","id":"conversation:1278","solved":false,"topic":{"__ref":"TkbTopicMessage:message:1278"},"lastPostingActivityTime":"2023-07-25T08:46:36.481-07:00","lastPostTime":"2023-07-25T08:46:36.481-07:00"},"ModerationData:moderation_data:1278":{"__typename":"ModerationData","id":"moderation_data:1278","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:1278":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:1278","relatedMessage":{"__ref":"TkbTopicMessage:message:1278"}},"CachedAsset:text:en_US-components/community/Navbar-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1743603084431","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","migrated-link-7":"Ask Me Anything","migrated-link-8":"Community Blog","migrated-link-1":"Moderation & Management","migrated-link-2":"Discussions","migrated-link-0":"Getting Started","migrated-link-5":"Data","community-groups-link":"Community Groups","migrated-link-6":"Groups and Events","migrated-link-3":"Channels","community-events-link":"Community Events","migrated-link-4":"Orchestration","communitygroups":"Community Groups","built-on-braze":"Built on Braze","ama-link":"Ask Me Anything","jobsboard":"The Job Board","braze-blog":"Braze News","ask-me-anything":"Ask Me Anything","community-resources-link":"Community Resources","braze-announcements":"Braze News","ama":"Ask Me Anything","usergroups":"Community Groups","community-events":"Community Events","community-groups":"Community Groups","communityevents":"Community Events","welcomelounge":"Connection Lounge"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1743603084431","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1743603084431","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1743603084431","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-components/search/SpotlightSearchIcon-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/search/SpotlightSearchIcon-1743603084431","value":{"search":"Search"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1743603084431","value":{"title.login":"Sign In","title.registration":"Register","title.forgotPassword":"Forgot Password","title.multiAuthLogin":"Sign In"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1743603084431","value":{"place":"Place {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewStandard-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewStandard-1743603084431","value":{"anonymous":"Anonymous","author":"{messageAuthorLogin}","authorBy":"{messageAuthorLogin}","board":"{messageBoardTitle}","replyToUser":" to {parentAuthor}","showMoreReplies":"Show More","replyText":"Reply","repliesText":"Replies","markedAsSolved":"Marked as Solved","movedMessagePlaceholder.BLOG":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.TKB":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.FORUM":"{count, plural, =0 {This reply has been} other {These replies have been} }","movedMessagePlaceholder.IDEA":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.OCCASION":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholderUrlText":"moved.","messageStatus":"Status: ","statusChanged":"Status changed: {previousStatus} to {currentStatus}","statusAdded":"Status added: {status}","statusRemoved":"Status removed: {status}","labelExpand":"expand replies","labelCollapse":"collapse replies","unhelpfulReason.reason1":"Content is outdated","unhelpfulReason.reason2":"Article is missing information","unhelpfulReason.reason3":"Content is for a different Product","unhelpfulReason.reason4":"Doesn't match what I was searching for"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageDeepLink-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageDeepLink-1743603084431","value":{"viewFullDiscussion@board:FORUM":"View Full Discussion ({repliesCount} Replies)","viewFullDiscussion@board:BLOG":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:TKB":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:IDEA":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:OCCASION":"View Full Discussion ({repliesCount} Comments)","showParents@board:FORUM":"Show Parent Replies","showParents@board:BLOG":"Show Parent Comments","showParents@board:TKB":"Show Parent Comments","showParents@board:IDEA":"Show Parent Comments","showParents@board:OCCASION":"Show Parent Comments"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyCallToAction-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyCallToAction-1743603084431","value":{"leaveReply":"Leave a reply...","leaveReply@board:BLOG@message:root":"Leave a comment...","leaveReply@board:TKB@message:root":"Leave a comment...","leaveReply@board:IDEA@message:root":"Leave a comment...","leaveReply@board:OCCASION@message:root":"Leave a comment...","repliesTurnedOff.FORUM":"Replies are turned off for this topic","repliesTurnedOff.BLOG":"Comments are turned off for this topic","repliesTurnedOff.TKB":"Comments are turned off for this topic","repliesTurnedOff.IDEA":"Comments are turned off for this topic","repliesTurnedOff.OCCASION":"Comments are turned off for this topic","infoText":"Stop poking me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1743603084431","value":{"title":"Query Handler"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1743603084431","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1743603084431","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1743603084431","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1743603084431","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1743603084431","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1743603084431","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1743603084431","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1743603084431","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1743603084431","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1743603084431","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1743603084431","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anonymous","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1743603084431","value":{"loadMore":"Show More"},"localOverride":false},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1743603084431","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"Rank:rank:20":{"__typename":"Rank","id":"rank:20","position":8,"name":"Influencer","color":"801ED7","icon":null,"rankStyle":"FILLED"},"User:user:3455":{"__typename":"User","id":"user:3455","uid":3455,"login":"TedScott","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://media.licdn.com/dms/image/v2/C4E03AQFo_RBiFCmJdQ/profile-displayphoto-shrink_100_100/profile-displayphoto-shrink_100_100/0/1517667389207?e=1749081600&v=beta&t=Eqva_QcknZlo4B7Jf9GzRR8NpsLfWsU1aHOW_VdwlgQ"},"rank":{"__ref":"Rank:rank:20"},"email":"","messagesCount":50,"biography":null,"topicsCount":1,"kudosReceivedCount":24,"kudosGivenCount":13,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-08-02T17:17:50.186-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ModerationData:moderation_data:3780":{"__typename":"ModerationData","id":"moderation_data:3780","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:2020":{"__typename":"ModerationData","id":"moderation_data:2020","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:210":{"__typename":"User","id":"user:210","login":"BradRossman","uid":210,"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://media.licdn.com/dms/image/v2/D4E03AQH64pwaf-7K5A/profile-displayphoto-shrink_100_100/profile-displayphoto-shrink_100_100/0/1699997788598?e=1732752000&v=beta&t=Vp0ldteR7cKWPoOhyj7_0xKEkmTH0MNggfEB6aQvs9M"},"rank":{"__ref":"Rank:rank:21"},"email":"","messagesCount":4,"biography":null,"topicsCount":1,"kudosReceivedCount":6,"kudosGivenCount":7,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-12-07T08:16:41.988-08:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumReplyMessage:message:2020":{"__typename":"ForumReplyMessage","id":"message:2020","revisionNum":2,"uid":2020,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:channels"},"conversation":{"__ref":"Conversation:conversation:2004"},"subject":"Re: Triggering IAMs in Canvas - Questions from Braze Product Team","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:2020"},"body":"
Among the two approaches, which would you favor, and what are the reasons for your preference?
Approach 2 as it provides the marketer more control on the IAM to serve to a user based on different criteria in each message step
On a scale of 1-4 (1 = not at all, 4 = very much), how disappointed would you be if users needed to reopen the app to allow the SDK to refresh information?
4 = very much disappointed. In this use case ideally if someone purchased \"Shoes\" I'd want to serve them an IAM right away with the next action to take in app. So having the delay of needing the SDK to refresh and serve on the next app session isn't timely and still not incredibly useful. In this case instead of sending a real time IAM for a 'purchase survey' or 'You might also like' IAM, i'd look to send a less time sensitive IAM in the canvas such as on the next app session 'Review your order' if it had been delivered
Would you still be able to use triggered IAMs if this was the case?
Only for non time sensitive use cases as serving any post custom event / purchase IAM still wouldn't be possible due to the SDK refresh
How frequently do your users typically leave/reopen their app? What scenarios, if any, do you foresee where users are unable to be shown IAMs due to them not reopening the app?
Totally dependent on the app use case, some have daily usage patterns, but others have more WAU or MAU frequencies, so if i'm working with a client that tracks weekly or monthly app usage we likely wouldn't use IAM in a canvas
","body@stringLength":"1678","rawBody":"
Among the two approaches, which would you favor, and what are the reasons for your preference?
Approach 2 as it provides the marketer more control on the IAM to serve to a user based on different criteria in each message step
On a scale of 1-4 (1 = not at all, 4 = very much), how disappointed would you be if users needed to reopen the app to allow the SDK to refresh information?
4 = very much disappointed. In this use case ideally if someone purchased \"Shoes\" I'd want to serve them an IAM right away with the next action to take in app. So having the delay of needing the SDK to refresh and serve on the next app session isn't timely and still not incredibly useful. In this case instead of sending a real time IAM for a 'purchase survey' or 'You might also like' IAM, i'd look to send a less time sensitive IAM in the canvas such as on the next app session 'Review your order' if it had been delivered
Would you still be able to use triggered IAMs if this was the case?
Only for non time sensitive use cases as serving any post custom event / purchase IAM still wouldn't be possible due to the SDK refresh
How frequently do your users typically leave/reopen their app? What scenarios, if any, do you foresee where users are unable to be shown IAMs due to them not reopening the app?
Totally dependent on the app use case, some have daily usage patterns, but others have more WAU or MAU frequencies, so if i'm working with a client that tracks weekly or monthly app usage we likely wouldn't use IAM in a canvas
","author":{"__ref":"User:user:210"},"isEscalated":null,"postTime":"2023-10-25T14:23:01.368-07:00","solution":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[],"kudosSumWeight":1,"repliesCount":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:2020_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":788},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Revision:revision:3780_1":{"__typename":"Revision","id":"revision:3780_1","lastEditTime":"2024-09-23T11:39:07.739-07:00"},"QueryVariables:ReplyList:message:3780:1":{"__typename":"QueryVariables","id":"ReplyList:message:3780:1","value":{"id":"message:3780","first":10,"sorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1743603084431","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1743603084431","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1743603084431","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved","topicAlreadySolvedErrorTitle":"Solution Already Exists","topicAlreadySolvedErrorDesc":"Refresh the browser to view the existing solution"},"localOverride":false},"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/messages/ThreadedReplyList-1743603084431","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1743603084431","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false},"Revision:revision:2020_2":{"__typename":"Revision","id":"revision:2020_2","lastEditTime":"2023-10-25T14:26:04.177-07:00"},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1743603084431":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1743603084431","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"channels","messageSubject":"triggering-iams-in-canvas---questions-from-braze-product-team","messageId":"2004","replyId":"3780"},"buildId":"q_bLpq2mflH0BeZigxpj6","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","appLogLevelOverrides":"LithiumOidcssSsoAuthProvider=trace,ServerAuthenticationHelper=trace,authMiddleware=trace,AuthenticationCookieHelper=trace,TenantAuthenticationHelper=trace,samlSsoAuthMiddleware=trace","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"braze","openTelemetryServiceVersion":"25.2.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/customComponent/CustomComponentContent/HtmlContent.tsx","./components/customComponent/CustomComponentContent/CustomComponentScripts.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[]}
