Forum Discussion

Shelly's avatar
Shelly
Active Member
12 months ago

How do I send an IAM to all iOS users?

I see options to send to only mobile or only web, but I can't find an option to send to iOS users and not Android users.

In-App Message
  • DavidO's avatar
    DavidO
    Strategist II
    12 months ago

    Hi Shelly ğŸ‘‹

    I'm not sure what options you will see exactly but if you go into 'Segments' you can create a segment of those users by selecting the specific app at the top of the filters. In this case, we have selected only iOS users.

     

     

  • AllanHeo's avatar
    AllanHeo
    Strategist
    12 months ago

    That's exactly it! DavidO to the rescue as always. 

    Shelly It sounds like you may be on the "compose" tab where you decide whether to create a mobile or web IAM. As David mentioned, the iOS segmenting happens on the "Audience" page 3. 

    Let us know if you have any other questions!