Trying to implement winning strategies? Bring your questions about A/B testing, optimization with BrazeAI™, and creative personalization here.
Hi everyone, We are designing a Braze implementation for a streaming/OTT platform where a single customer account "ClientId" can have up to four profiles, each with its own "ProfileId". A requeriment is to be able to personalize with IAMs and CCs to specific profiles with their specific data and not only by Client level.…
Hi I have an action based canvas triggered by an event that I would like to send on weekdays only (Mon to Fri). Those that are eligible to get the send on a weekend, I would like the message to be delayed until Monday, so I can't use abort message as it would just cancel the send. The canvas is triggered by an event so it…
Are there any known issues or things to watch out for when comparing Time-type properties in Exit Criteria? When I use a Number attribute for the comparison in my Exit Criteria (Exception event with property filters), the Canvas exits correctly as expected. However, when I switch to comparing a Time field (comparing the…
Scenario: I want to send an email to my customers in which I want to include dynamic content based on the attribute "state". State is an array and some customers will be having multiple values stored in it. So, I'm thinking if I use if/elsif liquid logic in the email template what content will be rendered to customers with…
Hi, I am trying to limit an audience path to a specified volume, on a canvas. The use-case I have is that we are emailing a sample of an audience population and we need to cap this exactly to 10,000. The only way I can see this is do'able is to use an experiment path to apply a % to a known volume. That is quite a faff -…
Hi everyone 👋 We’re investigating how to migrate a production iOS app safely from the legacy braze-ios-sdk / Appboy 4.7.0 SDK to the current Braze Swift SDK. We use Swift Package Manager. Our existing integration covers customer identification, sessions, custom events, user attributes, Content Cards, in-app messages, push…
Hey all, I have a Canvas with 15 message steps for different stores, and I need to cap user entry for each message step. Each step has a different entry limit, and if one store reaches its limit, the audience needs to move to the next store, and so on through the rest. I tried a workaround using the Catalog (Synchronous)…
Hello community! I need your help to set up a Canvas Flow: Context: In our subscription we are customising the unsubscribe flow based on the reason. We register this reason as an event property of the event that triggers the flow ( subscription cancel complete). Problem: It does not find the way to direct the users in a…
We are looking for a way to copy templates between Workspaces. We are using the SDK to trigger in-app messages in a Windows application (not mobile). I don't see this in the docs or previous discussions. Anyone have any suggestions - would be a pain to have to recreate templates in each workspace. thx
Hi there, are you personalising your reply-tos based on customer or other data? I'd like to use a different reply-to email based on the customer's location and I can see how that will turn into a very long string for that field. Are there better/different ways of achieving this?
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