Save the Date for Forge 2025 🌟
We're heading back to Las Vegas for Forge 2025! ⭐ You heard it here first, Bonfire. 🔥 Join us from September 29 - October 1, 2025 where we bring you the newest trends, ideas, and success stories from around the globe. At Forge, you will: Learn from marketing experts at the most engaging brands Network with industry peers and thought leaders Enjoy free hands-on training (you can even get certified) Celebrate with activations, parties, and maybe a few other surprises Registration opens January 31, 2025—plan ahead to lock in the greatest value! Learn morehereThe Shake That Stole the Show: Mint Mobile December AMA
Mark your calendars for December 12 at 9am PT/12pm ET for our December AMA with Mint Mobile. Mint Mobile is the winner of the 2024 Creative Excellence Torchie Award for their campaign with Jack in the Box. This AMA is an opportunity to learn more about the award-winning campaign, how Mint Mobile infuses creativity and collaboration into their customer engagement strategy, and more. Friendly reminder that AMA's are text-based events that happen directly in our Ask Me Anything board. To participate, all you have to do is drop a question in the board during the hour of the AMA and Nicole will thread an answer for you. This is an excellent opportunity to ask a fellow Braze customer about their engagement strategy and dig into what makes a campaign stand out.Forge 2024 is less than two weeks away!
Forge 2024 is just two weeks away! If you haven’t already, take a look at the near-final agenda. We’ve got speakers from Wynn Resorts, CVS Health, Panera, Samsung Wallet, SoFi, and more. Whether you’re a marketer, product manager, exec, or general Braze fan, there’s something for everybody this year. But Forge is more than keynotes and panels! We have tons of opportunities for networking, giving back, hands-on skill building, and more this year. How You Can Give Back at Forge 2024 Braze is dedicated to allocating 1% of company equity to charity through our Braze for Social Impact Fund. Stop by the Braze Cares station and donate! Drop your $25 token into a box and it will be donated to one of our three selected nonprofits: Jaya Mental Health, The Just One Project and TechSoup. We are also taking measures to make Forge 2024 as sustainable as possible. Be on the lookout for water bottle refill stations and reusable plateware. After the event, all donatable goods will be given to our partners at Three Square. Two New Braze Certifications Exams Launching at Forge 📖 We’re thrilled to launch two new exams for early access at Forge 2024. The Braze Certified Technical Architect exam validates expertise in designing and delivering advanced technical customer engagement solutions. This exam is designed for those with a sophisticated understanding of Braze best practices and who regularly design efficient and effective technical customer engagement solutions. The Braze Certification Customer Engagement Skills Badge validates mastery of modern customer engagement concepts, strategies, and best practices for driving business goals and growing marketing expertise. This exam is the perfect place to start if you are interested in building your knowledge on customer engagement. Don’t forget that you can get Braze Certified onsite for free any day of the event, no pre-registration required - just be sure to bring your laptop with you! Networking at Forge Forge is the ultimate event for anyone who works in customer engagement! And we’ve designed this event with networking in mind (if that’s your cup of tea). Here are three ways you can mingle with other customer engagement pros: Braindate: Braindate is your opportunity to crowdsource knowledge, share your insights, and build lasting relationships with fellow attendees through one-on-one and small group conversations. More details to come next week, so stay tuned… The Alloys Alley Experience: Grab a meal and peruse Alloys Alley, where you can meet with Braze Sponsors and try your hand at some fun games along the way. The Welcome & Closing Parties: Some fun, non-structured time to catch up with familiar faces and new friends you’ve made at Forge. Have Questions? Check out our FAQ page for answers. Have no fear: we’ll send regular updates and reminders as Forge 2024 approaches through Braze emails. Until then, thanks for being part of our annual event. We can’t wait to see you in Las Vegas.Vegas Awaits: Secure Your Spot at Forge 2024 Today!
Roll out the red carpet, Bonfirers: Registration for Forge 2024 is now live. Join us for an unforgettable journey in Las Vegas from September 23-25, where the brightest minds in customer engagement come together. Forge is your opportunity to hear success stories from big innovative brands (like The Walt Disney Company and McDonald’s—speakers from 2023), learn the tricks of the trade from industry experts, and network with peers and partners that can help your brand shine. Forge 2024 isn't just any conference—it's a jackpot of innovation, featuring success stories from leading brands, expert insights, and networking opportunities that can propel your brand into the spotlight. Ready to elevate your skills? Forge is the prime spot for Braze certification, in-depth training, and expanding your engagement toolkit. And because we're doing it Vegas-style, expect a blend of business and pleasure with exciting activations, celebrations, and awards that light up the night. Get in on the action now and secure your spot today—register now and join us in shaping the future of engagement. See you in Vegas!Join us in London to learn how your brand can Be Absolutely Engaging.™️
Join us for Braze City x City London on May 1! Braze City x City is your opportunity to get up to speed on the latest trends in customer engagement, gain a behind-the-scenes look at top brands’ winning strategies and campaigns, and learn how to Be Absolutely Engaging™. What’s in store: Hear from our executives, including: Bill Magnuson, Cofounder & CEO Astha Malik, CBO Sarah Reed, VP, Global Events & Content Thought leadership from Victoria Loomes, Head of Trends at TrendWatching, on what's next in customer engagement Tips and tricks on the craft of customer engagement from other Braze customers who are setting the bar for success … and so much more! Explore the agenda and sign up—we hope to see you there! Braze City x City London Wednesday, May 1 Convene Sancroft, Rose St, Paternoster Sq. London, EnglandJoin us in NYC to learn how your brand can Be Absolutely Engaging.™️
Join us for Braze City x City New York on Wednesday, April 24 in NYC! Braze City x City is your opportunity to get up to speed on the latest trends in customer engagement, gain a behind-the-scenes look at top brands’ winning strategies and campaigns, and learn how to Be Absolutely Engaging.™ What’s in store: Hear from our executives, including: Bill Magnuson, Cofounder & CEO Jon Hyman, Cofounder & CTO Kevin Wang, Chief Product Officer Myles Kleeger, President & Chief Commercial Officer Thought leadership from consumer trend firm TrendWatching on what's next in customer engagement Tips and tricks on the craft of customer engagement from other Braze customers who are setting the bar for success … and so much more! Explore the agenda and sign up—we hope to see you there! Braze City x City New York Wednesday, April 24 Convene 225 Liberty StreetWhat's up with WhatsApp & all things 2024 Global Customer Engagement Review
The 2024 Global Customer Engagement Review launched a few weeks ago and now that you've had some time to digest the findings - we're excited to offer an opportunity to participate in a text-based AMA with Braze and Rappi to discuss all things CER. Join us on Tuesday, March 12 at 12pm ET to hear how Rappi has stood up campaigns in Braze power messaging that reaches user at the right time, with the right channel, with personalized content. They recently introduced WhatsApp into their mix of channels and have seen some impressive results - don't miss the opportunity to ask Nacho more about what that looked like for them, from implementation to execution. We'll also be joined byaprildmullen,Senior Director of Content Strategy at Braze who will share insights into what goes into creating the 2024 Global Customer Engagement Report, why it should matter to you as a marketer, how you can use it, and more. REGISTER NOW Friendly reminder that Ask Me Anything sessions aretext-basedevents that happen right in the AMA board. All you have to do to participate is click the "Ask a question" button once you're in the board & April or Nacho will respond to you in thread within the hour.Follow the neon lights to Forge 2024
Big news, Bonfirers: get ready to go all in on customer engagement. This September, Forge is back for 2024 in a dazzling new place: Las Vegas! With success stories from big, innovative brands, tricks of the trade from industry experts, and networking opportunities galore, you’re sure to hit the inspiration jackpot. Forge is also the place to get certified, trained, and expand how you can use Braze in your day-to-day work. Come for the business, but stay for the fun—it’s not called the city that never sleeps for nothin’. We’ll keep the party going with activations, celebrations, and a few well-deserved awards. Mark your calendar for September 23-25, 2024, and check back in for a Bonfire-exclusive chance to roll the dice and attend Forge on us!Join us on February 27th for a look at the 2024 Customer Engagement Report
What does 2024 have in store for marketing and customer engagement? Find out in our exclusive webinar unveiling findings from the 2024 Global Customer Engagement Review. Be the first to see: The top three trends shaping customer engagement in 2024 Ways to leverage the trends to drive your brand’s success Insights necessary to navigate the evolving landscape of customer engagement Plus, we’ll host a panel discussion on the report’s findings with marketing industry leaders and Braze experts! Equip yourself with a clear view of current trends and leverage them for success in 2024. ➡️REGISTER HERE⬅️Forge 2023 Recap
Thank you to all of you who joined us in person and online at Forge 2023! I am still buzzing from meeting so many new people in person. It was special to reconnect with folks in the Bonfire community whose faces I’ve seen online for years. For those of you who were not able to join us, we have a great recap of the themes covered at Forge in this blog post here and I’ll be sharing some more recordings from sessions On Demand in the coming weeks. We brought together more than 70 speakers across a variety of industries to discuss what’s possible when technology goes right. It was inspiring to see so many innovators at such impressive brands like Disney, McDonald’s, Intuit, the NBA, Grindr, and more on stage. We had a full Community Lounge area where folks were able to join this amazing digital community, grab a Bonfire pin for their conference lanyard, leave a G2 review, and learn more about our new Braze Customer Champions program. The Braze Community Team was stationed next to our friends on the Braze Learning team who hosted certifications, live training, and kept guests caffeinated at the Braze Learning café. We want to send a special shout out to Accenture, for achieving the distinguished title of the Most Certified Company at Forge! Accenture's commitment to Braze mastery and continuous learning, as evidenced by their 92 certifications as a company, is truly commendable and sets a high standard for others to follow. Thank you for being leaders in the Braze Learning and Bonfire communities! Bravo, Accenture! Are you curious about Braze Certification? Check out Certification on Braze Learning to learn more. A huge thank you to all of our customer speakers, partners, and members of the Braze community who showed up for two days of inspiring content, learning, and conversation last week. We are already excited for Forge 2024!
