data transformation
15 TopicsResurrected Users
Hi šš» Iām trying to build a segment of resurrected users ā people who are active today but were inactive for the past 30+ days before that, so in other words: Users who have returned today after not using the app for at least 30 days. I tried using the Last Used filter with: Last Used < 1 day ago (for activity today) AND Last Used > 30 days ago (for inactivity before that) But Braze doesnāt seem to allow both to be true at once ā since Last Used only holds the most recent value. We donāt have custom events like session_start or app_open to work with, so Iām wondering: Is there a way to build a dynamic segment (not using Canvas as I want to show how this segment grows) that can capture users who were inactive for 30+ days and have now come back? Thanks in advance ā appreciate any tips or creative workarounds!60Views0likes4CommentsBulk Assign Subscription Groups
Can I "bulk assign" users to a subscription group using the Braze CSV import tool? For instance, if I wanted to assign 250k of our users to a specific subscription group, is that something I can do myself without a) using the API, or b) manually going to each userās profile and switching their subscription status? I'm hoping this would work the same way as bulk assigning users a specific Custom Attribute value, which is very simple via CSV import. Thanks! I read previously that I could do this by including two columns subscription_group_id (found under your subscription group page) and subscription_state (unsubscribed or subscribed). I can only do one subscription group per import.' I tried doing this and it did not add anyone to the subscription group. Has this changed in the past year?Solved57Views0likes3CommentsReporting for Canvas steps
Hi all, Weāre currently exploring how to build a reporting pipeline from Braze to our data warehouse and would like your input. Specifically, weāre trying to track the journey a contact takes through a Braze Canvas: from entry to any conversion or exit, and export this data for analysis. Our objectives: Understand which steps a contact entered, converted on, or exited from. Capture timestamped events (ie. entry, conversion, exit, etc.) in a way that allows us to reconstruct the userās path. Push this data into our data warehouse for reporting. We believe the following Currents event tables might be useful: USERS_CANVAS_ENTRY_SHARED USERS_CANVAS_CONVERSION_SHARED USERS_CANVAS_EXIT_MATCHEDAUDIENCE_SHARED USERS_CANVAS_EXIT_PERFORMEDEVENT_SHARED Possibly: USERS_CANVAS_EXPERIMENTSTEP_* for A/B paths Weād like to confirm: Are these the correct tables for capturing the step-by-step journey through a Canvas? Are there best practices for joining or correlating this data in our data warehouse? Should we stream this via Braze Currents, or is there a better approach for deeper Canvas-level reporting? Any advice, sample schemas, or learnings from similar setups would be hugely appreciated! Thanks, Coralie27Views0likes1CommentIssue with Braze ācanvas/data_seriesā API ā Getting ā0 sendsā for canvases despite known activity
Hi Team, Iām currently using Brazeās canvas/data_series API to fetch performance data for our canvases. However, Iām noticing some data discrepancies ā for a few canvases, the API is returning ā0 sendsā even though I can confirm (from the source of truth) that there have been sends. Has anyone encountered a similar issue or could help me understand why this might be happening? Would appreciate any guidance or suggestions on how to resolve this.44Views0likes4CommentsHelp with Integrating Purchase Events from Website + POS into Braze
Hi Braze Community š Iām currently learning how to set up Braze for our brand, and Iād love some guidance around handling purchase events. We collect purchase data from both: Website/App (via SDK), and In-store POS systems (via API). Questions: Is it best practice to log all of these transactions as a single purchase event in Braze, using the same event name and consistent properties (e.g. product name, price, source)? If we combine these sources, will that impact how revenue is calculated or how we segment users based on purchases (e.g. online vs. in-store)? Whatās the recommended way to do this? Should we include something like a purchase_channel property to distinguish the source (e.g. POS vs Online), and are there any best practices for sending purchase data from a backend API to Braze? I want to make sure this setup will support accurate revenue attribution and flexible segmentation for future journeys and reporting. Really appreciate any advice or examples you can share š Best regards, Hernando22Views0likes1CommentNo Action in Data Transformation
Hi! We are using a data transformation (Track users) to receive events from our loyalty system. As not every incoming event shall trigger any action, I would like to tell the transformation to "do nothing". For this I tried return {} or const brazecall = { attributes: [], events: [] }; return brazecall; Both led to an error. Is there anything I can return to make Braze do nothing and not causing an error in the transformation log? Thanks! Best regards Benjamin38Views0likes1Commenthow to know whether users click in IAM(in app message) without using datapoint
hi, everyone. I would like to know how to include information about which button was clicked in IAM in the Currents data. I believe that when a button is clicked in IAM, the event_name=users.messages.inappmessage.Click data is generated. However, I am looking for a way to include data on which specific button was clicked. I am aware that this can be recorded as a custom event in IAM, but this method consumes data points. Therefore, I am exploring alternative methods. Could you provide any insights or suggestions?Solved168Views2likes10CommentsIs there a way to export audience data from a campaign?
Hello everyone! Is there any way to export the data of the Audience Settings from a campaign such as highlighted in the screenshot bellow? I would like to access this information for all campaigns using the Braze API. I found information about the campaigns (https://www.braze.com/docs/api/endpoints/export/campaigns/get_campaign_details) and segments (https://www.braze.com/docs/api/endpoints/export/segments/get_segment_details), but neither of these endpoints provide any information about the audiences or the relations between segments and campaigns.133Views0likes3CommentsStoring Percentags
Whats the best pracctices for storing percentages against a user's profile. Eg. I have a use case where I want to store the interest rate applied to a customer's loan on their profile. Is it best practice to store it as a decimal eg. 0.05 or as a percentage 5.0%?78Views0likes3CommentsHave a date format in user update step
Hello, I have a canvas in which users enter after performing a custom event (Action-based canvas). In this canvas, I have a User Update step that is updating the object of a custom attribute via the UI editor. This object is named "date" and I want the value of this object to be a date. However, it seems that the value I'm retrieving has a string format, not a date format. Do you know what should I do to have this value indeed considered as a date? So that I don't need in my content to use liquid to convert this string into a date to play with it. Thank you!195Views0likes3Comments