CRM Systems Engineer
Scooter’s Coffee is seeking a Martech Systems Engineer to own and optimize the platforms that power customer engagement, retention, and loyalty. This role requires a systems-level thinker who can understand tool dependencies, ensure clean integrations, and troubleshoot issues as they arise. The right candidate will bring the technical expertise to connect APIs, refine workflows, and keep our marketing technology stack running seamlessly. The ideal candidate is a problem-solver who thrives at the intersection of marketing and technology - someone who enjoys making complex systems work together to deliver real business impact. This role reports to the Director of Loyalty and CRM and collaborates closely with marketing, analytics, and technology teams. Description Configure, maintain, and optimize Martech integrations across platforms such as Braze, Talon.One, Amplitude, and related. Design and support API-based triggered campaigns, personalization, and event-driven automations. Ensure accurate event tracking by developing and maintaining taxonomy, validating data, and troubleshooting inconsistencies. Manage and evolve catalog structures in Braze to support personalization at scale. Troubleshoot technical challenges across workflows, segmentation, and data pipelines. Partner with cross-functional teams to align dependencies and ensure smooth execution of campaigns. Create and maintain technical documentation for integrations, APIs, and workflows. Stay current on partner/vendor roadmaps and advocate for features that enhance automation and personalization. Qualifications 5+ years of experience in Martech, marketing automation, or related systems roles. Strong knowledge of APIs, webhooks, and integrations. Proficiency with Postman or similar tools for API testing and validation. Strong troubleshooting and problem-solving ability across complex system interactions. Able to bridge marketing goals with technical solutions. Familiarity with front-end languages and query tools such as HTML, CSS, Java, SQL, and Liquid for customizing templates, troubleshooting, and optimizing campaigns. Familiarity with cloud-based architectures and scalable Martech frameworks. Apply here (and please let me know if you apply so I can flag it!) MarTech Systems Engineer | Scooter's Coffee | LinkedIn Remote USA, but must reside in one of these states: AZ, AL, AR, CO, FL, GA, IL, IN, IA, KS, KY, LA, MI, MN, MS, MO, NE, NV, NM, NC, ND, OH, OK, SC, SD, TN, TX, UT, WI, WY
🚀 Senior CRM & Lifecycle Manager (Barcelona)
Apply here We power people's progress At Preply, we’re all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalized learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled and it’s creating real impact. So far, 90,000 tutors have delivered over 20 million lessons to learners in more than 175 countries. Every Preply lesson sparks change, fuels ambition, and drives progress that matters. What you’ll be doing: We’re looking for a Senior CRM & Lifecycle Manager to join our fast-paced, cross-functional CRM team. You'll lead high-impact lifecycle marketing initiatives aimed at activating, converting, and retaining learners across their language learning journey. This is a high-ownership role ideal for someone with a strong analytical mindset, deep CRM expertise, and a passion for delivering meaningful user experiences through lifecycle automation and personalization. Design & optimize lifecycle marketing strategies across key customer journeys (onboarding, conversion, retention, reactivation) using Email, Push, and in-Product channels. Analyze CRM performance across touchpoints to uncover insights and drive optimizations using tools like Looker and Amplitude. Own end-to-end campaign execution: from brief and segmentation to A/B testing, QA and performance analysis. Collaborate closely with Product, Data, and Creative teams to drive initiatives that improve customer experience and LTV. Contribute to CRM roadmap & infrastructure discussions, improving automation, data flows, and tooling. What you need to succeed: 6+ years of experience in CRM/Lifecycle Marketing roles in large B2C tech or e-commerce companies with advanced CRM practices. Proficient hands-on experience designing and executing multi-channel CRM lifecycle programs with measurable business impact. Able to independently design and present effective and innovative mid and long term strategies that drive channel & product growth Data-driven mindset with proficiency in analyzing campaign performance and user behavior. Hands-on experience with Looker, Amplitude or similar tools. Strong experience with customer segmentation, journey mapping, and behavioral targeting. Proficiency with CRM tools and ESPs (e.g., Braze), including complex 360 AB testing. Strong understanding of CRM tech stack & data infrastructure: you know what’s possible and how to scale it. You’re able to give strategic direction to tech leads. Experience working cross-functionally with Product, Engineering & Creative teams in a high-growth, fast-paced environment Excellent collaboration and communication skills: you work well with others, bring people along with you, and are a trusted partner across disciplines. Why you’ll love it at Preply An open, collaborative, dynamic and diverse culture; A generous monthly allowance for lessons on Preply.com, Learning & Development budget and time off for your self-development; A competitive financial package with equity, leave allowance and health insurance; Access to free mental health support platforms; Access to Gympass-partnered wellness and gym centers throughout Spain to promote and support well-being and physical health; The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting!).👋 New Braze Consultancy | JSTN Consulting
Justin Williames, founder of JSTN Consulting, brings over a decade of CRM and Lifecycle Marketing expertise — with 6+ years in Braze, foundations in Eloqua and Responsys, and more recent exposure to Iterable — to help SaaS and marketplace businesses supercharge retention. Offering flexible engagement models from light-touch advisory to fully embedded fractional leadership, he specialises in embedding best-in-class CRM practices, particularly for app-driven models, while also bringing strong growth strategy experience across paid social and search.
Braze Development Assistance Needed
Hello Braze Community. We are seeking a contract front-end Braze development resource to help us with a non-native integration with a proprietary wine industry ecommerce solution. Specifically, we are looking for ongoing assistance to enhance our integration, starting with abandoned cart/abandoned browse email delivery across our six wine ecommerce properties. This is project-based, time and materials work. Please email me at mark.gordon@crimsonwinegroup.com if you are interested. Thanks Mark
Job Opening Sr Product Manager, Marketing Technology and Personalization
Do you want to shape Ai-driven customer experiences with 3 iconic brands? Come join my team build the future of this company. Sr Product Manager, Marketing Technology and Personalization Bed Bath and Beyond Buy Buy Baby Overstock.comMarTech Lifecycle Specialist @ Aeroflow Health
Growing the MarTech team at Aeroflow Health! We're hiring for a US remote, full-time MarTech Lifecycle Specialist to join the team and help as we build out our marketing automation program across Aeroflow's 4 business units (Mom & Baby, Urology, Diabetes, and Sleep). You'll be involved in the whole array of the marketing automation/lifecycle marketing space whether it's helping to document out technical requirements for a new patient journey, building out or assisting one of the marketing teams on a new automation in Braze, helping to identify how to get a piece of data into our customer engagement platform, or assisting business partners on personalization/lifecycle optimizations. Each week is sure to be different & has a direct impact on patient's lives. You'll join a team that consists of one other MarTech Lifecycle Specialist and then myself (Senior Marketing Automation Manager); and then work cross-departmentally with Marketing, Product, Data, and Engineering teams. Link to job posting: https://www.linkedin.com/jobs/view/4243657916 Aeroflow Health – MarTech Lifecycle Specialist Aeroflow Health is taking the home health products and equipment industry by storm. We have created a better way of doing business that prioritizes our customers, our community, and our coworkers. Aeroflow believes in career building. That is why we promote from within and reward individuals who have invested their time and talent in us. Whether you are looking for a place from which to launch your career - or a stable, ethical company in which to advance you will not find an organization better equipped to help you meet your professional goals than Aeroflow Health. The Opportunity Within Aeroflow, the Product Engineering team is composed of 50 team members including Software Engineers, Product Owners, Quality Testers, Marketing Tech, UX and UI experts. We focus on delivering high quality, best in class digital products and experiences to our patients and our internal colleagues. We support all of Aeroflow’s business units: Breast Pumps, Diabetes, Urology and Sleep. Your Primary Responsibilities We are currently seeking a MarTech Lifecycle Specialist to help our Marketing Technology and various Business Units by executing comprehensive customer engagement and automation strategies to drive patient communications and create personalized user journeys across Aeroflow’s digital properties (email, SMS, in-browser messages). The team aims to drive growth, customer engagement and activity, and maximize revenue opportunities. This candidate is highly skilled at translating business requests from a variety of teams (Product, Marketing, Data, and Engineering) into technical requirements and then operating with a bias for action to bring those requests to life. As a MarTech Lifecycle Specialist, you’ll wear a lot of hats. This may involve: Marketing Tech Operations & Documentation Leading requirement definition and project documentation, including gathering of requirements, translating business requests into technical steps, and documentation of prioritized actions and use cases based on internal customer needs and business value. Documenting customer lifecycle flows, identifying the data needed to track activity, trigger communications, and analyze performance in a scalable, standardized way. Campaign Management & Execution Utilizing our customer engagement platform (Braze) to build out automations, campaigns, customer segmentations, and audience journeys to drive engagement, activity, and revenue. Identifying needed data and determining how to get that data, whether it comes from utilizing GTM and tagging the site, building a webhook within Braze to manipulate existing data, or working with needed engineering resources to gather it. Performance Monitoring & Insights Monitor KPIs and Key Metrics, developing plans to achieve those targets and proactively communicating progress to a variety of partners. Leverage customer analytics and customer engagement platform tools to assist business partners with making the best decisions regarding automation activities and recommend lifecycle and personalization strategies based on that data in order to optimize product performance, customer experiences, and realize growth opportunities. Link to job posting: https://www.linkedin.com/jobs/view/4243657916Director of Lifecycle - NYC based
About ODDITY ODDITY is a consumer-tech company that builds and scales digital-first brands to disrupt offline-dominated categories. In under five years, we’ve launched two of the fastest-growing online beauty brands in the U.S.—IL MAKIAGE and SpoiledChild. IL MAKIAGE surpassed $300M in revenue with over 40M users in just four years. SpoiledChild, launched in early 2022, is scaling even faster. In 2023, ODDITY became a publicly traded company valued at over $2B and was named a TIME100 Most Influential Company. Our success comes from combining a performance-driven culture with breakthrough tech and product innovation. We’ve invested heavily in AI, data science, computer vision, and biotech to identify unmet needs and build solutions. Our proprietary computer vision technology captures hyperspectral wavelengths beyond human vision, and our acquisition of Revela—a biotech startup using AI for molecule discovery—brings proprietary ingredients to the beauty and wellness space. What You’ll Do Own the full lifecycle strategy—from onboarding to reactivation Build and optimize multi-channel CRM campaigns (email, SMS, push, in-app, etc.) Improve segmentation, journey mapping, and behavioral triggers Define and report on KPIs like LTV, churn, CAC payback, and retention Lead testing strategies to optimize offers, content, and timing Drive win-back programs with predictive analytics and targeted content What We’re Looking For 5+ years of experience in lifecycle/retention/CRM, ideally in DTC, telehealth, or gaming Proven success in driving LTV through full-funnel lifecycle programs Expertise in tools like Braze, Iterable, Klaviyo, or similar platforms Strong analytical mindset—confident in cohorts, funnels, and segmentation Passion for skincare, wellness, and customer-first thinking A builder’s mindset—you thrive in zero-to-one environments Highly collaborative across product, tech, marketing, and data Independent, proactive, and fast-moving To apply: Email Tom Feingersh at tomf@oddity.comAutomation and CRM roles - Remote
New MarTech Remote Roles Just Dropped at Scooter's Coffee! Full Time (please no consultants/agencies/freelancers) Must be located in one of the following US states (we absolutely cannot hire anyone who doesn't reside in the US and in one of these states.) AL, AR, AZ, CO, FL, GA, IA, IL, IN, KS, KY, LA, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, SC, SD, TN, TX, UT, WI, WY We are building a high-performance team and are looking for highly technical folks with a creative, solutions-first mindset and a "can-do" attitude with bias toward action. If that’s you (or someone you know), let’s talk. Digital Automation Manager Experience working with APIs, webhooks, data integrations, and triggered workflows. https://www.linkedin.com/jobs/view/4230132718 Talon.one experience a plus! (Digital Automation Specialist posting coming soon!) CRM & Loyalty Manager Strong understanding of behavioral marketing automation, segmentation, and event-based triggers. Proficiency in HTML, Liquid scripting, and dynamic personalization. Amplitude experience a plus! https://www.linkedin.com/jobs/view/4230137137 CRM & Loyalty Specialist Experience in lifecycle marketing and behavioral marketing; strong desire to learn Liquid scripting and personalization techniques. https://www.linkedin.com/jobs/view/4230135261
