Director of Lifecycle - NYC based
About ODDITY ODDITY is a consumer-tech company that builds and scales digital-first brands to disrupt offline-dominated categories. In under five years, we’ve launched two of the fastest-growing online beauty brands in the U.S.—IL MAKIAGE and SpoiledChild. IL MAKIAGE surpassed $300M in revenue with over 40M users in just four years. SpoiledChild, launched in early 2022, is scaling even faster. In 2023, ODDITY became a publicly traded company valued at over $2B and was named a TIME100 Most Influential Company. Our success comes from combining a performance-driven culture with breakthrough tech and product innovation. We’ve invested heavily in AI, data science, computer vision, and biotech to identify unmet needs and build solutions. Our proprietary computer vision technology captures hyperspectral wavelengths beyond human vision, and our acquisition of Revela—a biotech startup using AI for molecule discovery—brings proprietary ingredients to the beauty and wellness space. What You’ll Do Own the full lifecycle strategy—from onboarding to reactivation Build and optimize multi-channel CRM campaigns (email, SMS, push, in-app, etc.) Improve segmentation, journey mapping, and behavioral triggers Define and report on KPIs like LTV, churn, CAC payback, and retention Lead testing strategies to optimize offers, content, and timing Drive win-back programs with predictive analytics and targeted content What We’re Looking For 5+ years of experience in lifecycle/retention/CRM, ideally in DTC, telehealth, or gaming Proven success in driving LTV through full-funnel lifecycle programs Expertise in tools like Braze, Iterable, Klaviyo, or similar platforms Strong analytical mindset—confident in cohorts, funnels, and segmentation Passion for skincare, wellness, and customer-first thinking A builder’s mindset—you thrive in zero-to-one environments Highly collaborative across product, tech, marketing, and data Independent, proactive, and fast-moving To apply: Email Tom Feingersh at tomf@oddity.com
HIRING: CRM Executive @ Deliveroo
Apply via Linkedin: https://uk.linkedin.com/jobs/view/crm-executive-at-deliveroo-4130556850 The role: You’ll sit within the Central CRM team, working very closely with stakeholders across the whole business, including our Product, Engineering, Local CRM, Marketing and Data Science teams. You’ll initiate, build, proof, send and approve targeted campaigns across our customer segments, including campaigns that support and enhance our overall marketing calendar. Overall you’ll be laser focused on creating campaigns that are relevant to our customers, focusing on utilising the right channels at the right time and that ultimately deliver a meaningful impact to our customers and the business. You'll operate under a hybrid work model, spending three days a week at our London HQ and the remainder working from home. You’ll be a passionate and technical email marketer, who consistently puts the customer at the centre of their decision making and campaign execution. You'll be the kind of person who can’t wait to look at your metrics soon after a send, and you'll get excited about new ideas, new channels and new campaigns. What you'll be doing: Collaborate with multiple stakeholders to support the UKI Marketing calendar through CRM channels Coordinate and be responsible for BAU calendar management and for creating engaging and dynamic end-to-end delivery of emails, push-notifications, in-app banners and in-app messages executing in a timely and effective manner Create, deploy and own local experiments to develop CRM best practices Be comfortable with data targeting, segmentation & analysis - pulling it, manipulating it and interpreting it Proactively communicate with stakeholders to ensure workloads & deadlines are managed efficiently (we love Slack channels for everything) Conduct post campaign reporting, pulling out the most interesting lessons and using these to guide your future ideas Requirements: Bachelor's Degree (Marketing or Business preferred) or strong relevant experience A minimum of 1-2 years CRM experience Can work in a fast-paced environment and prioritise workload Attention to detail and email deadlines are adhered to, maintaining high standards of accuracy Highly computer literate with: HTML familiarity (ability to understand where changes need to be made) Liquid logic (not essential) Technical knowledge in CRM automation development Good communication skills and ability to coordinate with multiple stakeholders groups Data visualisation tools & reporting experience (Looker preferred) CRM deployment experience (Braze or similar is a plus!)
Global CRM Executive (FTC)
We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring! We are seeking a highly motivated and results-driven CRM Executive to join our team on a fixed-term contract basis. As CRM Executive at Indeed Flex, you will play a critical role in building and nurturing relationships with our Flexers. You will be responsible for creating and executing CRM campaigns to drive engagement, retention, and growth for both the UK and US. This role is perfect for someone who is passionate about customer experience and has a flair for data-driven marketing. This is a fixed term contract until the 31st of December 2024. Responsibilities & Duties Segment customer data to tailor communication and engagement strategies, ensuring personalized interactions. Create and execute email marketing campaigns, newsletters, and automated workflows. Collaborate with cross-functional teams, including marketing, sales, and product, to ensure alignment and consistency in customer communication. Continuously update and maintain the CRM database to ensure data accuracy and completeness. Identify opportunities for process improvement and system enhancements to streamline CRM operations. Measure and report on the effectiveness of CRM campaigns and initiatives, providing insights and recommendations for improvement. Stay up-to-date with industry trends and best practices in CRM to drive innovation and keep Indeed Flex competitive in the market. Requirements Experience in CRM and email marketing, preferably in a B2B or B2C context. Proficiency with CRM software and marketing automation tools (e.g., Salesforce, HubSpot, Mailchimp, preferably Braze). Strong analytical and data-driven mindset with the ability to translate data into actionable insights. Excellent written and verbal communication skills. Attention to detail and ability to manage multiple tasks simultaneously. Team player with the ability to collaborate effectively with cross-functional teams. Self-motivated and able to work independently. Experience in project management or demonstrated ability to effectively manage projects. Benefits £30,000 to £35,000 salary per annum 25 days holiday (pro rata) Hybrid/Flexible working model (Monday & Friday in London Office) Free lunch in office Cycle to work scheme Pension Private Medical Healthcare Dental Plan Discounted gym membership Day off on your birthday Regular team building events Perkbox - discounts and goodies on some of your favourite brands You’ll fit right in at Indeed Flex if: You’re a great communicator and highly collaborative. We’re best when we all pull in the same direction You don’t mind doing the work, whatever it is - you can see the impact at the end and you’re in it for the long haul Data is your heart and soul - you know you need it to drive you in the right direction You’re proactive and always willing to learn You can navigate the ambiguity and high levels of autonomy in a scale up environment - you know what we’re about and you want to be a part of it Click here to apply.
