Most RecentMost ViewedMost LikesLast question for Rappi during the 2024 CER AMA Nacho_Fioreare you leveraging messaging apps like WhatsApp, Line, or KakaoTalk in your customer engagement strategy? Tell us more about the channels Rappi uses What channels are you using to drive stronger customer engagement? CER AMA question for Braze - tell us more about the report, April! April, can you tell us a little bit more about the annual Customer Engagement Review and how Braze puts together the report? Let's hear what the research says about channels in the 2024 CER aprildmullen, what channels are marketers using the most based on the research? Welcome to the 2024 Global Customer Engagement Review with Rappi + Braze! Hi Nacho_Fiore! Thanks so much for hosting today. Can you tell us a little more about what you do at Rappi, what Rappi is, and how you use Braze? Let's discuss using data to drive deeper customer relationships Nacho_Fiore, how are you using data to drive deeper customer relationships and how are you overcoming obstacles in achieving data agility? Let's chat about automating with AI What specific tasks are you automating with AI to free up more time for creative thinking? Let's hear more about how you collaborate cross-functionally at Rappi Nacho_Fiore, what does collaboration look like in your company? How often do you sync with other teams–specifically those who manage data? Let's discuss the trends of the 2024 Global Customer Engagement Review! April, what are the key trends from the report? Nacho, let's hear your thoughts on this year's CER trends Nacho, of the top three trends highlighted in the 2024 Global Customer Engagement Report, which is most interesting to you and why?
