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elena14's avatar
elena14
Practitioner
6 months ago

Personalization with Liquid using purchase events on order level

Hello, I am trying to personalize an email based on purchase event on order level. Here it says that event properties schema could not be generated for purchase events, but that the nested data is ...
Liquid
  • elena14's avatar
    elena14
    6 months ago

    Hi inespais , it finally worked with this piece of code in the email template.

    {{event_properties.${products}[0].name}}
{{canvas_entry_properties.${products}[0].name}}
inespais's avatar
inespais
Practitioner II
6 months ago

HI elena14 - if your JSON event data structure is like the one shown above, you will need to use dot notation to access the nested data. Please try the following and see if it works:

To display the name of the first product:

{{purchases[0].properties.products[0].name}}

To display the name of the second product:

{{purchases[0].properties.products[1].name}}

 and so on...


  • elena14's avatar
    elena14
    Practitioner
    6 months ago

    Hello inespais , 

    I tried your suggestion and unfortunately it is not working. 😐

    Do you know what can be the issue here?

    • inespais's avatar
      inespais
      Practitioner II
      6 months ago

      Hey elena14 - are you able to share an example of your JSON event structure? I believe the one above might be taken from Braze's documentation. Even if your's is really similar, a small difference (structure, naming, etc) might be the key here.

      • elena14's avatar
        elena14
        Practitioner
        6 months ago

        Hello inespais , Please see the JSON payload here:

         

        {
    "purchases": [
        {
            "external_id": "2023_new",
            "product_id": "Order Level",
            "currency": "MKD",
            "price": 230.98,
            "properties": {
                "products": [
                    {
                        "name": "Sunscreen",
                        "category": "Health",
                        "product_amount": 20.09
                    },
                    {
                        "name": "Lipstick",
                        "category": "Cosmetics",
                        "product_amount": 25.99
                    }
                ]
            },
            "time": "2024-06-24T11:35:30+01:00"
        }
    ]
}

         

        And this is how the campaign is being set up.

        Can it be related to the fact that 

        • Event property schemas cannot be generated for purchase events. 

        As it is stated in the documentation here

        Many thanks,

        Elena