Forum Discussion

DanPickaxe's avatar
DanPickaxe
Practitioner
2 years ago

setCustomUserAttribute is not setting nested object

I'm implementing an In App message in form of survey.  I'm currently facing a problem which when we call it to persist the custom attribute by calling the method below, it doesn't update the user at...
In-App Message
  • DanPickaxe's avatar
    DanPickaxe
    12 months ago

    Hey Max, thanks for the help however, it was found by Braze that it was in fact an issue and it wasn't available for AppboyBridge.

    They're about to launch a fix for that. 

DRamirez's avatar
DRamirez
Practitioner III
12 months ago

Hi DanPickaxe ! Was this perhaps tested on an Android device? I also had a problem that a nested custom attribute wouldn't update with an HTML IAM when shown on an Android device. On iOS, everything seemed to work fine. When contacting support, they eventually came to the conclusion that it was something that had to be requested through the product roadmap. It could ofcourse be that this issue is not the same as mine, but maybe this helps!

  • DanPickaxe's avatar
    DanPickaxe
    Practitioner
    12 months ago

    Thanks for the help DRamirez . We have tested it in both OS, no success.