Forum Discussion
Push Preferences
Hi Stuart
Thanks for the reply. I had considered a solution like this, where we use custom attributes to identify the categories a user opts into; however, I felt this approach was too fragile and susceptible to human error.
We would still need to build a screen in our settings section where a user could manage these choices at any time. That, in turn, would require us to coordinate the set of categories across Braze and our own systems.
Then when our company actually wanted to create a campaign we would have to remember to add this criteria to the target audience (shopping_cart.size > 0 AND wants_shopping_notifications = true). This further conflates the audience with notification preferences.
What I would really like is for Braze to support campaign categories and save/honor the matrix of opt-in settings for each communication type. Then there's no chance of sending the wrong types of communication to people -- you'd just create a campaign that sends out notifications, emails, etc and Braze would exempt users based on their preferences.
Or am I missing something?
Related Content
- 9 months ago
- 7 months ago
- 3 years ago