Need to export Opted In date. Any ideas?
Hi all We are linking our Braze instance to some internal tooling and it is a non-negotiable requirement that we share the opted in date for each user we pass, so they know how old the opt in is. I can see the date exists inside Braze but it does not look like the API passes this date. Has anyone had a similar problem or know of a workaround? Thanks!
Braze Webhook notifications do not work
Hi, I have several webhook alerts: Scheduled Campaign Finished Sending Scheduled Campaign Sent/Not Sent It stopped working a few days ago. I also have Webhook Errors email notification, but I got nothing. Strangely, apart from the webhook, the email alerts for `Scheduled Campaign Finished Sending` and `Scheduled Campaign Sent/Not Sent` are working. Please let me know if there's a problem. Thank you.
Manage Connected Content Headers
This page suggests the ability to set and manage connected content authorization. Our admin has raised my credentials (I've logged in and out) and I'm still not seeing this available under any of the settings menus. Can someone provide insight here either the exact breadcrumbs and/or the permission set needed to access the menu?JSON body arrays in connected content API calls
Currently building out some complex connected content use cases. Many APIs require arrays in the request, however I haven't able to make these types of requests in Braze. I would like to make a request with this body structure: { "model": "sonar-pro", "messages": [ { "role": "system", "content": "Be precise and concise." }, { "role": "user", "content": "How many stars are there in our galaxy?" } ], "max_tokens": 123, "temperature": 0.2 } For context, this is a request to Perplexity API. So far, in testing through webhook.site I haven't been able to properly make this request. I have gotten close using some complex url-encoding but its not 100%. Is there any known limitation of using arrays within the body of requests or a solution/workaround to this issue? Cheers!PUSH TOKENS
Hi I'm trying send test to my flutter APP but I'm facing this issue None of the selected users have matching push tokens for Android Push. This exact same config worked just a day ago, but I had to reinstall the app after modifications, now I'm running into this error anyone who could help would be much appreciated
Liquid Date Formatting for API-Triggered Properties
I'm trying to format the date and time on our transactional appt confirmation emails. I found a formula that worked perfectly when I used a date field from Braze, but when I plug this same formula in with a property from an API trigger, it doesn't work. Here's the liquid logic and output for a custom attribute date field stored on the user profile (correct result): And here's the liquid script used with the API-triggered property and the output I get with that one (incorrect result): Does anyone know what might be causing this?
User Data Export with callback endpoint
Hey hey! Hope y'all doing well. Has anyone ever exported User Data using not currents but a callback endpoint? I'm currently trying to automate exporting user data from a given segment using a callback endpoint. I'm using a Pub/Sub topic in GCP to do this. The problem is that I don't fully understand the mechanisms on how Braze publishes the URL to download the folder containing the user data in the payload response, after the API call. For example, if I'm exporting a big segment (10k+), the response from Braze is immediate: { "message": "success", "object_prefix": "812ad47c-451b-4d0a-b158-6d33713ba07b-1734705464", "url": null } But the URL is still not available (probably due to the size of the segment). My idea was to set a Pub/Sub topic which would be populated with the URL once it is ready, but I don't know what is the mechanism that Braze uses to update the URL in the payload response. I know it's a narrow specific problem, but any ideas, suggestions, or provocations would be of amazing enlightenment to me. Thank you!
How is Your Company Utilizing the Web SDK?
Hello! I'm currently exploring the use of Braze's Web SDK for our financial institution and would love to hear how others, especially those in similar industries, are leveraging it. One concern is that our online banking platform is managed separately, which could limit our ability to track member interactions or trigger personalized communications. Since we can't access their email unless they log into online banking, and it’s unlikely they would log in and then return to the main website, this may impact the effectiveness of our tracking and engagement efforts. For those using the Web SDK, do you primarily focus on tracking anonymous users? What kind of insights are you gathering? Any insights or advice would be greatly appreciated!
