Spike in monthly active users after SDK update
Hey everyone, we have noticed a huge spike in our monthly active users after we did a web SDK update. We have isolated the channel to be web only, but are unsure what could have caused this. It's almost doubled our MAU in 2 months and we are reaching our user cap! Has anyone experienced anything similar or have suggestions on what could be causing this? Apologies for not much information, we are quite stumped
Generate UUIDs in App Group with multiple apps
Hi! Braze documentation says that in recent versions of the SDK, Braze uses custom UUIDs as device IDs. Assume that I have an app group with multiple apps. Does Braze use the same UUID as the device ID for each app on a customer's device? Or is a new UUID generated for each app on the same device? Thanks!Email Capture Form for Web
Hi, Braze hive mind! My team is looking for a way to set up a simple web form on our website for users to sign up to receive marketing emails from our brand. We would like for these names/emails to be sent directly to Braze and merged with our larger list of app users. We do not have the Braze web API set up at this time, and we do not require users to log in to use our website. Basically, we just need a way for these internet users to sign up for our email list with a web capture form that can automatically add them into our Braze base. We recently transitioned our email activity to Braze from Mailchimp, where we had a form like this setup, but I am having trouble finding a way to do this with Braze as the platform appears to be more compatible for mobile apps where the Braze SDK is implemented. So far, I have just been downloading the new signups from Mailchimp on a regular basis and manually uploading them as CSVs to Braze. Appreciate any advice!webhook triggered on combination of events
hi everyone! We are trying to send a webhook which should be triggered on a combination of 3 events. I see you can trigger using OR, if this event happens or this event or this other event. However, how could we set a webhook when 3 or more events happens? If anyone has faced this before or has any idea it would be very welcome thank you !
Removing HTML tags while ingesting using the API
Has anyone tried to remove tags from the HTML body of email campaigns when ingesting into a data warehouse? I'd love to be able to have a human-readable version of the email body with tags stripped out. I don't want to have to create a bespoke tag stripping pipeline, as this is prohibitively slow if done in the warehouse, and the alternative is to put something ad-hoc between e.g. FiveTran and my data warehouse. These ad-hoc solutions can be error prone and expose security holes for customers if whatever html parser used isn't correctly designed. It would be so much nicer and more reliable to have the stripped-out html in a field during ingestion. Wondering if anyone has had a similar need and how you tackled it!
Braze Auth Errors
Hello! We've been experiencing Braze Authentication errors (with code 22) after migrating the mobile SDK to version 9.2.0 on Android. After some investigating, it seems that those errors happen when the braze token expires while the mobile app is inactive (open but on the background). Is there someone that faces the same issue?Best way to update thousands of profiles at once?
We would like to classify all of our active user profiles, based on app engagement/behavior, on a nightly or weekly or monthly basis. This requires tens of thousands of api requests, which can be done in batches of 225, running in a loop, calling Braze's api endpoint on each iteration to update custom profile attributes. We've been told this is a common practice among other companies, so I'm wondering if anyone here has any experience or advice for doing this without burning up CPU's and taking hours to complete. Thanks, Kyle
