The most recent content from our members.
We've been working on identifying users who have marked our emails as spam, and it's proven to be significantly more complex than expected. Here's a breakdown of the key challenges we've run into: * No current-state API — only raw event streams Braze doesn't expose a current-state endpoint for spam status. The only…
I am trying to build a query to find the conversation rate for a set of Canvas Name. When I execute below script select * FROM USERS_CANVAS_ENTRY_SHARED --where "Canvas_Name" ilike '%Promotional%' limit 10 ; I am able to see the "Canvas Name" but when I see the view properties, I do not find the column "Canvas Name" I am…
Hello to all the creative workaround masterminds in here. I've been thinking about push-out out tracking approaches and would love to see if you have any other ideas. First, some context: What: I'm looking to set up a Push Opted-Out event or some sort of directional tracking when users revoke the permission on (one of)…
We needed to identify and merge duplicate Braze profiles (same email, different user IDs) across our entire user base. We evaluated two solutions. Solution 1: Identify duplicate profiles via /users/export/ids and attach a custom attribute for segmentation Export each profile, identify duplicates externally, then update…
Hey all, I was very excited to see the release of the Braze MCP server and set it up with Claude this morning. It's very impressive, so far I've gotten nice analytics reports for overall Canvas performance, but limited to 14 days at a time with the canvas data series analytics API, or to ask for the 'top performing Push…
I am using the Braze export API to pull down recently added users, and want to check if any of them are marked as hard bounce, or have already accumulated any soft bounces (and if so, in what time period). Similarly, I'd like to be able to tell if a user has marked as spam. Is there an attribute capturing this information…
I can see how to segment for Users who have opened an email from or clicked a link in a specific campaign. Is there a way to see Users who have received / clicked for any campaigns, either in general or within a given date range? Thanks!
We have launched an Abandoned Cart Journey (Canvas) for an eCommerce site and we are setting it up with this configuration * "Cart Updated" event as entry criteria * "Cart Updated" event as exit criteria to support moving the "Abandoned Cart" email delay to start at the last time the user updates the cart * "Make Purchase"…
Hello community, First time poster with my company being on Braze for 5 months. I am trying to find a way to extract engagement performance metrics (such as open%, CTOR%, deliverability%) for all emails sent during a 7 day time period. the only reports I have found wrap up all canvas step emails as a total canvas result. I…
With so many different areas and software to generate reports from, how do you merge them all together to create a single customer view? Do you have a CDP or do this in another way?
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