Forge 2023 Recap
Thank you to all of you who joined us in person and online at Forge 2023! I am still buzzing from meeting so many new people in person. It was special to reconnect with folks in the Bonfire community whose faces I’ve seen online for years. For those of you who were not able to join us, we have a great recap of the themes covered at Forge in this blog post here and I’ll be sharing some more recordings from sessions On Demand in the coming weeks. We brought together more than 70 speakers across a variety of industries to discuss what’s possible when technology goes right. It was inspiring to see so many innovators at such impressive brands like Disney, McDonald’s, Intuit, the NBA, Grindr, and more on stage. We had a full Community Lounge area where folks were able to join this amazing digital community, grab a Bonfire pin for their conference lanyard, leave a G2 review, and learn more about our new Braze Customer Champions program. The Braze Community Team was stationed next to our friends on the Braze Learning team who hosted certifications, live training, and kept guests caffeinated at the Braze Learning café. We want to send a special shout out to Accenture, for achieving the distinguished title of the Most Certified Company at Forge! Accenture's commitment to Braze mastery and continuous learning, as evidenced by their 92 certifications as a company, is truly commendable and sets a high standard for others to follow. Thank you for being leaders in the Braze Learning and Bonfire communities! Bravo, Accenture! Are you curious about Braze Certification? Check out Certification on Braze Learning to learn more. A huge thank you to all of our customer speakers, partners, and members of the Braze community who showed up for two days of inspiring content, learning, and conversation last week. We are already excited for Forge 2024!Save the Date - Braze FORGE 2023
Hi Bonfirers, I’m so excited to announce that our annual FORGE conference is coming to New York City’s Metropolitan Pavilion on October 16–17! Click here to ensure you’re alerted when registration and early bird pricing goes live. Braze FORGE is the can’t-miss event for anyone who touches the customer experience—marketing, growth, and engagement team members, as well as developers interested in best practices and tools to deliver brilliant customer experiences. This year’s edition will feature two days of insights, inspiring content, hands-on workshops, and educational opportunities featuring leading brands, seasoned thought leaders, and Braze SMEs. Join us as we explore the ins-and-outs of customer retention, dig into the role data plays in real-time personalization, provide guidance on optimizing your marketing technology stack, and so much more. FORGE empowers you to learn, connect, and create with a trusted community of experts, making it easier to stay ahead of the curve and to engage effectively with today’s consumers. Mark your calendars and stay tuned for updates on when registration officially opens. Hear what Isabelle-vM from Blinkist had to say about her experience at FORGE 2022: What I found most valuable at FORGE '22 were the specific learnings about Braze: How to use its functionalities to best effect, and how to incorporate the latest feature updates into our strategy. I really enjoyed the fireside chat sessions with individual Braze users too, as well as the sessions with the Braze in-house consultancy team. We can’t wait to see you there!Vegas Awaits: Secure Your Spot at Forge 2024 Today!
Roll out the red carpet, Bonfirers: Registration for Forge 2024 is now live. Join us for an unforgettable journey in Las Vegas from September 23-25, where the brightest minds in customer engagement come together. Forge is your opportunity to hear success stories from big innovative brands (like The Walt Disney Company and McDonald’s—speakers from 2023), learn the tricks of the trade from industry experts, and network with peers and partners that can help your brand shine. Forge 2024 isn't just any conference—it's a jackpot of innovation, featuring success stories from leading brands, expert insights, and networking opportunities that can propel your brand into the spotlight. Ready to elevate your skills? Forge is the prime spot for Braze certification, in-depth training, and expanding your engagement toolkit. And because we're doing it Vegas-style, expect a blend of business and pleasure with exciting activations, celebrations, and awards that light up the night. Get in on the action now and secure your spot today—register now and join us in shaping the future of engagement. See you in Vegas!Follow the neon lights to Forge 2024
Big news, Bonfirers: get ready to go all in on customer engagement. This September, Forge is back for 2024 in a dazzling new place: Las Vegas! With success stories from big, innovative brands, tricks of the trade from industry experts, and networking opportunities galore, you’re sure to hit the inspiration jackpot. Forge is also the place to get certified, trained, and expand how you can use Braze in your day-to-day work. Come for the business, but stay for the fun—it’s not called the city that never sleeps for nothin’. We’ll keep the party going with activations, celebrations, and a few well-deserved awards. Mark your calendar for September 23-25, 2024, and check back in for a Bonfire-exclusive chance to roll the dice and attend Forge on us!Join us in London to learn how your brand can Be Absolutely Engaging.™️
Join us for Braze City x City London on May 1! Braze City x City is your opportunity to get up to speed on the latest trends in customer engagement, gain a behind-the-scenes look at top brands’ winning strategies and campaigns, and learn how to Be Absolutely Engaging™. What’s in store: Hear from our executives, including: Bill Magnuson, Cofounder & CEO Astha Malik, CBO Sarah Reed, VP, Global Events & Content Thought leadership from Victoria Loomes, Head of Trends at TrendWatching, on what's next in customer engagement Tips and tricks on the craft of customer engagement from other Braze customers who are setting the bar for success … and so much more! Explore the agenda and sign up—we hope to see you there! Braze City x City London Wednesday, May 1 Convene Sancroft, Rose St, Paternoster Sq. London, EnglandWhat's up with WhatsApp & all things 2024 Global Customer Engagement Review
The 2024 Global Customer Engagement Review launched a few weeks ago and now that you've had some time to digest the findings - we're excited to offer an opportunity to participate in a text-based AMA with Braze and Rappi to discuss all things CER. Join us on Tuesday, March 12 at 12pm ET to hear how Rappi has stood up campaigns in Braze power messaging that reaches user at the right time, with the right channel, with personalized content. They recently introduced WhatsApp into their mix of channels and have seen some impressive results - don't miss the opportunity to ask Nacho more about what that looked like for them, from implementation to execution. We'll also be joined by aprildmullen, Senior Director of Content Strategy at Braze who will share insights into what goes into creating the 2024 Global Customer Engagement Report, why it should matter to you as a marketer, how you can use it, and more. REGISTER NOW Friendly reminder that Ask Me Anything sessions are text-based events that happen right in the AMA board. All you have to do to participate is click the "Ask a question" button once you're in the board & April or Nacho will respond to you in thread within the hour.Join us in NYC to learn how your brand can Be Absolutely Engaging.™️
Join us for Braze City x City New York on Wednesday, April 24 in NYC! Braze City x City is your opportunity to get up to speed on the latest trends in customer engagement, gain a behind-the-scenes look at top brands’ winning strategies and campaigns, and learn how to Be Absolutely Engaging.™ What’s in store: Hear from our executives, including: Bill Magnuson, Cofounder & CEO Jon Hyman, Cofounder & CTO Kevin Wang, Chief Product Officer Myles Kleeger, President & Chief Commercial Officer Thought leadership from consumer trend firm TrendWatching on what's next in customer engagement Tips and tricks on the craft of customer engagement from other Braze customers who are setting the bar for success … and so much more! Explore the agenda and sign up—we hope to see you there! Braze City x City New York Wednesday, April 24 Convene 225 Liberty StreetJoin us on February 27th for a look at the 2024 Customer Engagement Report
What does 2024 have in store for marketing and customer engagement? Find out in our exclusive webinar unveiling findings from the 2024 Global Customer Engagement Review. Be the first to see: The top three trends shaping customer engagement in 2024 Ways to leverage the trends to drive your brand’s success Insights necessary to navigate the evolving landscape of customer engagement Plus, we’ll host a panel discussion on the report’s findings with marketing industry leaders and Braze experts! Equip yourself with a clear view of current trends and leverage them for success in 2024. ➡️ REGISTER HERE ⬅️
