ContributionsMost RecentMost LikesSolutionsReporting by device Does anyone know how I can report on opens per device with Braze or another solution? My team is curious to see our opens on mobile vs desktop so we can validate that we should move to a more mobile first design. SolvedSr. Campaign Ops Specialist - Braze Expert Seeking two Braze experts! Re: Send One Day Before Event Property Date I had a similar use case that my Braze customer success manager was able to give me a solution for. You'll want to create a webhook campaign that triggers when it's 24 hours before your event property, and then setup a separate API-triggered campaign that triggers based off that webhook. I attached an image of what the webhook would look like. Let me know if you have any follow-up questions! Deployment / Rollout Documentation Does anyone have documentation they could share for deployment / rollout plans? I'm developing this for my company as we turn off campaigns in our old system and turn them on in Braze - we are trying to mitigate risk and potential missed emails that should have been triggered. Re: Guidelines for different email types I would appreciate it! The main reason we're exploring it is to be cognizant of using too many data points for high volume transactional emails (like reminder emails for an upcoming event someone RSVP'd to). if you have any POV on this, let me know! API / API-triggered campaigns for transactional campaigns I'm trying to come up with a company POV on API / API-triggered campaigns as we migrate many transactional/operational emails to Braze (think event reminders, account notifications etc). My understanding is that they are very useful for transactional emails but there are multiple ways to set them up (marketing owned/self serve vs engineering owned). I have not utilized these types of campaigns in my past roles (I am used to solely marketing/promotional campaigns) so I'm trying to wrap my head around it all so we don't put too much work into one approach and then realize another would be better. Any recommendations? Sender Name and Address for Survey Emails Does anyone have suggestions for the sender address and/or name for customer survey emails? We have a transactional/operational domain and a marketing domain - I feel like I should change the sender name and/or the address on the transactional/operational (so it's distinct from our other transactional/operational emails that are more for account or action based emails), but curious how others approach this. Thank you! Re: Guidelines for different email types DavidOThank you for your answer and for that question. We actually have been discussing this more internally and I think we are now realizing that everything CAN live in Braze - we just have so many transactional emails, it's a beast to wrap our heads around how our small team can support it! Plus, I myself have not used API-triggered campaigns, which seems key for setting up a lot of our transactional sends. Have you built any API-triggered? Guidelines for different email types Does anyone have helpful articles or case studies that describe the difference between marketing, operational and transactional emails? I'm currently helping define this for my company as we migrate to Braze from other platforms and decide what should/shouldn't live in Braze - would be really helpful to get an example of how others have defined this for their company.