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Have a question on how to use a Braze feature? Chances are, someone has a tactic that can help. Crowd source customer engagement advice from our global community here.

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Braze Tutorial: How To Log Promo Codes As A Custom Attribute

“A friendly reminder that your promo code expires tonight! Please find your old email from 2 weeks ago, and be sure to redeem your promo for 25% off!” BOO. Let’s change that message to:“A friendly reminder that your promo code expires tonight! Be sur...

Resolved! Who uses a loyalty program?

Hi all, I'm wondering if any users here have implemented a customer loyalty program that uses Braze for orchestrating the messages. My company is an online retailer looking to create our first program from scratch and would be grateful for the opport...

emails clipping

Hi Brazers,We are experiencing email clipping on a couple of Email clients (mostly Gmail), and we are following all best practices, sizes of images, email, IPs aligned...etc. This emais are also landing on inbox directly so its not a deliverability/i...

Intelligent Channel and Timing

Is there a way to create a segment with all users I can expect to have an option for either? I need to provide a size of how many users could we target with either functionality but had no luck trying to create an audience for it...I have not seen an...

Braze content card not visible via canvas

As suggested by @DavidO, posting it here. We are trying to send an SMS with the URL of a webpage containing Content Cards. But when we access the page with incorporated content cards, it's empty and we are not receiving any information regarding the ...

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