Join us on July 11th for a text-based Ask Me Anything (AMA) session all about creating more meaningful customer experiences with Sage AI by Braze, hosted by Jojo Zieff, Product Marketing Manager at Braze, Haley Trost, Senior Product Marketing Manager at Braze, and Boris Revechkis, Senior Product Manager at Braze.
In this AMA you’ll have the opportunity to ask the Braze team about the existing AI features in the Braze dashboard, features coming soon as part of the Sage AI by Braze launch, and more general questions about AI. Want to know you can instantly create message copy and custom images in Braze using AI? Or maybe you’re curious about how to predict the likelihood of customers performing a custom event? This is the place to ask those questions!
Braze has a proven track record in using AI dating back to before 2014 and has continued to invest in AI to look for ways to deliver business value and create meaningful impact for customers. There’s lots to discover about the existing and soon to be released features that use AI, so be sure to join this AMA and bring all of your Sage AI by Braze questions.
During this text-based event, you'll also have the chance to explore The Forum, where thousands of Braze users have already asked and answered questions, and connect with like-minded customer engagement professionals.
Mark your calendars for July 11th and join us in The Forum for this insightful AMA session. We look forward to answering your questions and helping you make the most of Sage AI by Braze!
Understanding how to successfully leverage data and testing can dramatically improve your marketing performance. But despite the clear benefits of data-driven marketing, many brands are still struggling to implement it effectively. To help your team stay ahead of the curve in today’s fast-paced business landscape, and achieve better results and higher ROI, we created the Test and Learn: Driving Value with Smart Optimization Guide.
In this AMA, you’ll have the opportunity to ask Dylan Carpe, Senior Customer Success Manager at Braze, and Guendalina Braga, CRM & Automation Lead at BlaBlaCar, about their tips, tricks, and learnings on how to test efficiently and react quickly to stay ahead of competition.
Guenda comes with a breadth of experience in testing using Canvas in Braze to optimize campaigns. This AMA gives you the unique opportunity to ask directly about a case study within the Test and Learn: Driving Value with Smart Optimization Guide. Guenda collaborated with the Braze team to demonstrate how BlaBlaCar optimized their email open rates by testing sender names across two separate European markets. Now, you have the opportunity to ask her about her findings, the challenges she encountered during the testing process, and more.
Join us for the next Ask Me Anything on the latest Braze Inspiration Guide on September 12 from 1pm - 2pm ET. Dana Newman, Senior Strategic Customer Success Manager, and Ishan Sharma, Strategic Business Consultant, are ready to answer your questions around the Braze Inspiration Guide, use cases covered in the Guide, the growth levers of Activation, Monetization, and Retention, and more.
Last year's Braze Inspiration Guide covered over 40 customer engagement use cases and this year's refreshed BIG will cover a range of new use cases for you to apply to your customer engagement strategy (50+ use cases 👀). Join this unique opportunity to learn from two Braze subject matter experts and get direct answers to your questions. Ask Dana and Ishan anything about...
This year's refreshed Braze Inspiration Guide
Use cases you should absolutely adopt in your overall customer engagement strategy
The ways that they have seen Braze customers use the BIG to enhance their existing marketing programs
the Activation, Monetization, and Retention framework
Join us in The Forum on Tuesday, December 12 from 12pm - 12:45pm ET for the next Ask Me Anything with the Torchie Award Collaborative Team of the Year winner, Grubhub. We'll be hosted by Katyln Huang, Manager, CRM and Engagement Marketing, David Terzopoulos, Sr. Manager, Restaurant Product & Customer Marketing, and Leslie Owen, Marketing Coordinator, Merchant Marketing who are on the Restaurant Retention Marketing Team at Grubhub. Our hosts are ready to share all of their learnings on how to use Braze to build a cross functional, collaborative team to support brand health objectives.
Curios how sharing NPS scores and qualitative responses captured through Braze across teams on a monthly basis allowed for better collaboration between Marketing, Account Success, and Revenue Operations at Grubhub? Don't miss this text-based event and the opportunity to get your questions answered!
Ask the Grubhub Team about...
How to know what kind of campaigns to run in Braze to get feedback on customer satisfaction
How to identify the right stakeholders internally at Grubhub to include in the findings/sharing out what you found
The structure of B2B vs. B2C sides of Grubhub
How the team shared learnings from their team with other marketing teams at Grubhub
Their plans for continuing cross functional initiatives into next year & expanding what they've learned from this year's campaigns
Gmail and Yahoo recently announced stricter rules for bulk email senders in early 2024. Are you ready for the changes?
Braze is hosting not one but TWO opportunities for you to hear more about the changes and to make sure you’re prepared.
📹 Webinar alert! The first opportunity you’ll have to learn more about these rules is during a webinar on Tuesday, January 9 at 12pm ET as email deliverability experts from Yahoo and Braze will guide you through the ins and outs of these changes, sharing best practices that not only ensure you’re compliant–but also elevate your overall email strategy. The webinar will cover mastering authentication, crafting easy opt-opts, minimizing spam complains, and then a live Q&A session where Clea Moore, Principal Product Manager at Yahoo and Alison Gootee, Compliance & Deliverability Principal at Braze will be ready to tackle all of your questions. This is a live webinar so you'll need to register HERE to get the link to join.
❓AMA alert! After the webinar, we’re giving you another opportunity to ask questions directly in the community, especially those questions that are more focused on your specific use of Braze. Join us for Ask Me Anything: What’s Changing with Yahoo Mail and Gmail in 2024 & How to Prepare with the Braze Deliverability Team at 1:30pm ET on January 9 following the webinar to ask any additional questions you have and to see some answers to existing FAQs on this topic. Friendly reminder that AMA’s are text-based events that happen in The Forum.
How does an AMA work? You can ask a question by clicking the “Ask a question" button when in The Forum and our deliverability team will answer your question in response to your question by replying directly.
Let us know if you can make it to the next AMA by clicking "Attending" on this page and start to think of those questions now! If you'd like to pre-submit your question, please do so by dropping it in a comment below and I'll make sure someone from the Deliverability Team answers it during the AMA time on January 9th.
