The most recent content from our members.
I am hiring a temp 3-5 month CRM Ops leader for medical leave coverage. Looking for a full time or near full time contractor, managing the CRM ops team (8 people) who operates in cordial (email) and braze (push and IAMs). The Braze expertise is more critical. I want someone who can be a player/coach, roll up their sleeves…
Hello - We have a user stating that he is not receiving our push notifications. - He has the most updated app version. - He has push notifications allowed. - He has 2 Push Tokens (he has 2 devices), Foreground for both, for the correct app version. - He is subscribed to push notifications. - Braze is sending him the push…
Hi everyone! I’m working on a project that relies 100% on explicit user data (no implicit/behavioral signals), and I’m trying to determine the best way to capture Team Affinity using Braze tools/features. My main goal is to figure out the best channel (Email, Push, or In-App Message)—or a mix of all—to collect explicit…
Hey folks! My CRM/Product team is looking into implementing Provisional Push for iOS and we're trying to size this opportunity. Does anyone have this implemented? Do you have a baseline open rate? If you're able to provide any other metrics that would also be helpful! Thanks in advance!
Is there a reliable way in Liquid to detect whether a content block is being used in a push message vs. an email message? I know there are some global specific to each channel but I'm curious about the most reliable/supported way to do this in liquid.
I’m working on integrating the push primer as part of our app's notification flow. The requirement is to trigger the push primer just before the native OS permission prompt appears, for both Android and iOS. Currently, it’s not working as expected. Could someone guide me on: What specific configuration is required in Braze…
Hey team! We have been using braze for about a week sending campaigns, and I am super keen to run a test amongst either email (not subject line tests), sms or push and would love any really cool ideas you have? I was thinking of testing images in push notifications but want my first proper test to be really cool and stand…
Hey Braze Community! I’m trying to set up a Canvas campaign to deliver personalized notifications to users over a time period. The Canvas is triggered by a custom event with a payload like this [{"external_id": "78647","app_id": "a5a9dfc3-0511-42d4-a2c6-1759645e30a8","name": "Purchase Milestone Reached","time":…
Hi Bonfire community! Our company has a user base pretty much everywhere in the world and recently realized that South Korea has strict laws regarding sending Marketing Push & SMS. For instance, we need to notify the user within 14 days that their opt-out request was successfully processed, and you need to ask the user to…
Hi, I am migrating my project to Braze from another library. However, I am confused about the tag management issue. I mean I see the tag settings in the dashboard, for example, my app, the user only wants to receive notifications related to `News`. So is there any way to set up support for users to choose to receive…
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