Forum Discussion
Retargeting Canvas with Liquid personalization
Hi all, I need your help please 🙂 I'm trying to set up a Canvas with an email that is triggered after a search on our website/app with search parameters personalization (location + dates). I cre...
I'd be looking to reduce this down to something very simple for testing purposes.
1. Can you see the event arrive on the Braze platform?
2. Can you trigger anything (maybe start with a campaign) using this event?
3. Using that simple campaign, make sure that you have all the attributes on the event that you're expecting.
4. Then move up to the canvas triggering something simple before moving on to the full solution you have in mind.
You say they move into the 'everyone else' group - is that a segment of the people that don't/have never searched? How are you defining that segment?
Or is the the 'everyone else' from an audience split?
What are you using the canvas to do?
