The most recent content from our members.
You’ve built your multi-channel campaign—now you need to ensure it delivers a flawless customer experience without the pre-send panic. Our new course, QA, Testing, and Troubleshooting for Braze Marketers, replaces guesswork with a robust three-phase framework to safeguard your brand's reputation and maximize the ROI of…
This week, I had the pleasure of enabling customers on Agent Console as part of our Success Webinar Series. Delivered by Braze Learning and Customer Success, these webinars introduce Braze capabilities while demonstrating real-world success stories. We went back to basics on what Agent Console is, the difference between…
Whether you're onboarding new colleagues or working to level up your own skills, what are the specific Canvas Workflows where a few: hands on tutorials, workshops or job aides would help to take some of the stress out of your week?
Lifecycle & Loyalty Marketing Specialist | Sport Clips - Support Center In this role, you'll help execute and optimize customer lifecycle strategies across email, SMS, push notifications, in-app messaging, and loyalty initiatives. You'll work closely with Marketing, Analytics, Operations, and Creative teams to deliver…
Hello! We are looking for a freelancer to cover for a maternity leave (expected duration: 7-8 months) of our strategic CRM manager at Swappie. This person would look after the continuity of the Braze development projects (ie. personalization, reporting capabilities, retention projects) and their strategic direction so the…
Hi there, are you personalising your reply-tos based on customer or other data? I'd like to use a different reply-to email based on the customer's location and I can see how that will turn into a very long string for that field. Are there better/different ways of achieving this?
Is there a bulk action or way of exporting all message step content across multiple canvases and message steps that is not using the canvas endpoint?
JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that…
Hello all, curious whether anyone's had real success with the Braze Agent Console yet. We're exploring it as a next best action layer inside our Canvases, essentially letting it read a customer's profile and decide things like "this person responds better to SMS than email" or "this one's ready for an urgency nudge." More…
Seeking a CRM Mastermind (or a Future One in the making!) Utility Warehouse (London, UK) I'm looking for a CRM Technical Manager to help us architect the future of our technical delivery engine. Ideally, you’re already a bit of a tech wiz - someone who lives in Braze, speaks Liquid, and loves getting stuck into BigQuery to…
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